PFL claim denied by EDD due to employer wage misunderstanding - need help!

I found a way to solve PFL claim denial wage misunderstanding, watch this: https://www.youtube.com/watch?v=EUNznKY2opg

Ugh, classic EDD mixup. 🙄 Sounds like they misunderstood your partial wage situation. Here's what I'd do: 1. Gather docs showing your employer's partial payments 2. Call EDD and explain the misunderstanding 3. Mention you answered 'yes' but specified 'other' on the form 4. Ask them to correct your claim 5. Request confirmation of changes in writing Good luck! The system's a mess, but hang in there!

Have you tried emailing them? I had luck with PFL@edd.ca.gov. Make sure to include your receipt number and all the details. Might take a few weeks for a response tho.

Man, I feel for you. EDD is such a nightmare to deal with. I've been in the same boat and it took FOREVER to get things straightened out. Hang in there!

Hey, I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Have you tried reaching out to your HR department? They might be able to help clarify the wage situation with EDD. Worth a shot!

OMG the EDD is such a joke 🤡 I swear they deny claims just for fun sometimes. Keep pushing and don't give up!

Pro tip: keep a detailed log of all your interactions with EDD. Dates, times, who you spoke to, what was said. It'll help if you need to escalate your case later.

Anyone know how long it typically takes for EDD to make corrections once you get through to them?

Have you considered reaching out to your local state representative? Sometimes they can help push things along with EDD.

This is why I always tell ppl to be super careful when filling out those forms. One wrong answer and BAM, denied. The system is rigged I tell ya.

I'm going through something similar right now! The partial wage situation is so confusing on their forms. @Oliver Becker's advice looks solid - I'm definitely going to try calling them with all my documentation ready. It's frustrating how one misunderstood checkbox can derail everything. Has anyone had success getting through to them on the phone lately? I've been trying for days with no luck. 😤

Just went through this exact same issue last month! 😤 The partial wage reporting is such a trap on their forms. What worked for me was calling first thing in the morning (around 8:01 AM) and having a letter from my employer ready that specifically outlined: 1) Exact amount they're paying me, 2) That it's supplemental to EDD benefits (not full wages), and 3) The dates this arrangement covers. When I finally got through, the rep was actually pretty helpful once I explained the "other" selection clearly. Also heads up - they might ask you to resubmit some forms, so don't panic if they say that. The whole process took about 3 weeks total but I did get my back pay once it was sorted. Good luck! 🍀

Similar thing happened to me a few months ago! The key is being super specific when you talk to EDD - don't just say "partial wages," explain that your employer is supplementing your benefits to bring you to 100% of your normal pay, not replacing the EDD benefits entirely. I had to submit a wage statement from my employer showing the exact breakdown. Also try calling right when they open at 8 AM - way better chance of getting through. The whole thing took about a month to resolve but I did get all my back payments. Don't give up! 💪

This exact same thing happened to me! 😩 The EDD system is so confusing when it comes to partial wage situations. I made the same mistake - answered 'yes' to employer paying wages but they completely ignored the 'other' specification. What finally worked for me was getting a detailed letter from HR explaining that they're only paying a supplemental amount to top off the EDD benefits, NOT full wages. I also had to call multiple times and specifically ask them to look at the 'other' section of my original claim. It took about 2-3 weeks to get sorted, but I did get all my back pay. Don't give up - the system is broken but persistence pays off! 💪

I went through this EXACT same situation earlier this year! 😤 The partial wage thing is such a minefield with EDD. Here's what finally worked for me: I called at exactly 8:00 AM (set multiple alarms!) and had my employer provide a letter on company letterhead that specifically stated: "Employee is receiving supplemental wages to bring total compensation to 100% of regular salary, NOT replacement wages for EDD benefits." The key phrase that helped was emphasizing it's "supplemental" not "replacement." I also made sure to reference my original claim where I selected "other" and explained that detail got overlooked. Took about 3 weeks total but I got all my back pay. The rep told me this happens ALL the time because their system flags any "yes" to employer wages without properly reviewing the details. Hang in there - it's fixable! 🤞

I'm dealing with the exact same issue right now! 😫 Filed my PFL claim after SDI ended and got denied because they think my employer is paying full wages when they're actually just supplementing to bring me to 100%. I also marked "yes" with "other" but it seems like they completely ignored that part. Reading through all these responses is giving me hope though - sounds like this is a super common problem with their system. I'm going to try the 8 AM calling strategy tomorrow with a detailed HR letter ready. @Oliver Becker @Cameron Black @Kelsey Chin your step-by-step advice is incredibly helpful! It's frustrating that we have to jump through so many hoops for what should be a straightforward situation, but at least there's a clear path forward. Thanks everyone for sharing your experiences! 🙏

Wow, reading through all these experiences is both frustrating and reassuring! 😅 I'm actually going through a very similar situation right now - my PFL claim got denied for the exact same reason even though I clearly marked "other" for the employer wage question. It's crazy how many people are dealing with this same system glitch! I've been trying to get through on the phone for over a week with no luck, but all the advice here about calling at exactly 8:00 AM is gold. Definitely going to try that tomorrow. Also planning to get that detailed HR letter everyone's mentioning - the "supplemental vs replacement" language distinction seems to be key. Has anyone tried the appeals process if the phone calls don't work out? Just wondering if that's another avenue to explore. Thanks to everyone for sharing your experiences - it's so helpful to know we're not alone in this mess! 🙏