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Filed weekly UI claim but completely disappeared - no pending status or alerts showing

So I'm really confused right now. I filed my weekly unemployment claim this past Sunday night and I'm positive I hit the final submit button (even remember seeing the confirmation page). But when I logged into my ESD account today to check the status, there's absolutely nothing showing up. No pending payment, no claim for the week, nothing. What's weird is that in the past when I forgot to hit the final 'submit' button, the system would show an alert telling me I still needed to complete my claim. But now there's no alert at all - it's like I never even started filing for this week. Has anyone experienced their claim completely disappearing like this? I'm worried about missing a payment since I definitely need it for rent next week. Any ideas what could be happening or what I should do?

Lucas Parker

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This happened 2 me last month!! the esd website glitched when i was submiting my claim. had 2 call them & they said there system sometimes drops claims if theres maintenance or high traffic. super annoying

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Oh no, that's frustrating! Did they make you refile or were they able to find your original submission somehow? I'm worried about missing this week's payment cycle.

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Donna Cline

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I experienced this exact issue in January. The problem is sometimes the ESD system will accept your claim submission but fail to record it in their database. This typically happens during high traffic periods or when they're doing background updates. You should call ESD immediately - don't wait. Each day you delay could push back your payment. When you call, explain that you completed and submitted your weekly claim but it's not showing in your account history. They can manually verify and enter your claim on their end. Make sure to have your work search activities documented in case they ask.

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Harper Collins

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Yep totally agree with this advice! The same thing happened to me. The ESD rep told me they were having database syncing issues that week. Don't wait hoping it'll magically appear because it won't.

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Kelsey Hawkins

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I know exactly what you're dealing with! The ESD system has been super finicky lately. I had the same problem twice this year. What worked for me was using Claimyr (claimyr.com) to get through to an actual ESD agent quickly instead of waiting on hold for hours. They have this service that helps you get through the phone system and connects you with a live person who can fix these issues right away. There's a video that shows how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. The agent I got was able to see that my claim was actually stuck in their system and manually pushed it through. Got my payment only 2 days later instead of waiting weeks for it to resolve itself.

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Dylan Fisher

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Is that service legit? Sounds kinda sketchy to me. No offense but how can some random website get you through to ESD faster than just calling yourself?

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Edwards Hugo

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Listen, this is EXACTLY why I keep telling people to take screenshots every time they file their weekly claim!!! The ESD system is GARBAGE and they'll always blame YOU for their mistakes! I've been dealing with their broken website for 14 months now and I've learned you need proof of EVERYTHING. They once tried to tell me I didn't file for 3 weeks when I absolutely did. Without my screenshots I would have been screwed out of almost $2,500!!! DOCUMENT EVERYTHING!!!

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I wish I had taken screenshots now... definitely will start doing that every week from now on. Did you ever have any luck getting through on the phone to them?

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Gianna Scott

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There was actually a system update scheduled for last Sunday evening that might be related to your issue. ESD sometimes runs maintenance during lower-traffic periods, and claim data can occasionally be affected during these updates. The good news is that your claim information is probably still in their system somewhere, just not displaying correctly on the front end. Here's what you should do: 1. First, try clearing your browser cache and cookies, then log in again. Sometimes it's just a display issue. 2. If that doesn't work, call the claims center as early as possible in the morning (right when they open at 8 AM is best). 3. When you speak with an agent, ask them specifically to check for "pending submissions" or "unprocessed claims" in their system. 4. If they confirm there's no record of your submission, ask them to manually enter your weekly claim while you're on the phone. Importantly, even if you have to refile, as long as it's within the same week or within a reasonable timeframe, there shouldn't be any issues with your benefits continuity.

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Kelsey Hawkins

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This is great advice - especially calling right at 8am! Though even then I was on hold for over 90 minutes last time I tried. That's why I ended up using Claimyr - got through in about 15 minutes instead. But either way, don't wait to call!

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Lucas Parker

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has anyone else had there claim just disapear after like 4 weeks of filing? mine did that in december and i couldnt get anyone on the phone but then it just randomly started working again the next week. the esd people told me later it was cuz my employer disputed something??? but they never told me until i finally got thru on the phone

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That's strange! No, this is the first time I've had an issue. I've been claiming for about 7 weeks now with no problems until this week. My employer shouldn't be disputing anything, but who knows...

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Dylan Fisher

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try checking again tomorrow morning. sometimes the esd website updates weird and stuff doesn't show up right away. happened to my boyfriend twice

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Thanks, I'll definitely check again first thing tomorrow. Fingers crossed it magically appears!

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Donna Cline

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Just an update to my earlier comment - I just checked and ESD actually posted on their Twitter account yesterday that they were experiencing "temporary display issues with claim history for some users" and that they're working on resolving it. So there's a good chance your claim was actually received but just isn't showing up in your account. Still worth calling to confirm though!

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Thank you so much for checking! That makes me feel a bit better. I'll still try calling tomorrow morning to make sure, but maybe it's just a display issue like you mentioned. Really appreciate the update!

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