Pay nothing until a live ESD agent is on the phone with you.
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$19.99 is charged only once a live ESD agent is on the phone with you.
Using Claimyr will:
- Connect you to a human agent at the ESD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the ESD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
I'm experiencing this exact same issue! Started happening to me yesterday and it's driving me crazy. I can log into SAW perfectly fine, but the moment I try to access E-Services it just keeps refreshing the login page with no error message whatsoever. Based on all the helpful suggestions here, I'm going to try the incognito browser mode first since that seems to work for most people. If that doesn't work, I'll try Carmen's method of going through the main esd.wa.gov site instead of directly to E-Services. It's absolutely ridiculous that ESD pushed out these security updates in January without proper testing or user communication. We shouldn't have to hunt down workarounds on community forums just to access our benefits! Thank you everyone for sharing your solutions - this thread is a lifesaver when ESD's phone support is completely unreachable.
I just dealt with this same refresh loop issue a few days ago and it was so frustrating! The incognito mode trick worked perfectly for me too. One thing I'd add is to make sure you completely close all your regular browser windows before opening incognito - I found that helped avoid any session conflicts. Also, once you get logged in successfully through incognito, you might want to clear your regular browser's cache completely and try logging in normally again. Sometimes that fixes the underlying issue. It's honestly embarrassing that a government system has these kinds of basic problems, especially when people are depending on timely access to benefits. Hope one of these solutions works for you quickly!
I'm running into this same refresh loop issue right now! Been trying to log in for the past two hours and it's incredibly frustrating. I can access SAW just fine but E-Services keeps refreshing without any error message. Reading through all these solutions, it looks like incognito/private browsing mode is the most successful workaround, so I'm going to try that first. If that doesn't work, I'll try going through the main esd.wa.gov site like several people suggested. This is honestly unacceptable - a government system shouldn't require community forums and workarounds just to access basic services. The fact that ESD rolled out security changes in January without proper testing or user notification is really disappointing. We're all just trying to file our claims on time and access benefits we need. Thank you to everyone who shared their solutions! This thread is incredibly helpful when ESD's phone support is impossible to reach. I'll update with what works for me.
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UPDATE: I went to my local WorkSource office this morning with my driver's license and SS card. The staff there were really helpful and called ESD on their direct line. They verified my identity and unsuspended my account while I waited! I was able to log in and file my new claim as soon as I got home. For anyone with the same issue - definitely try the WorkSource office route. Way easier than battling the phone system.
That's great news! I wish I'd known about the WorkSource option when I was dealing with this. Glad you got it sorted out!
wow thats super helpful to know!! gonna tell my friend who has been trying to call for days!!!
This is such valuable information! I'm bookmarking this thread because I have a feeling a lot of people are going to run into this same issue as more companies do layoffs. It's really helpful to know that WorkSource offices have direct lines to ESD - that seems like the best kept secret for actually getting help with account issues. Thanks to everyone who shared their experiences and solutions!
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Just thought of another thing - the timing matters a lot. Since your benefits expire January 11, 2025, and that's during winter break for most colleges, make sure your application clearly addresses how your academic schedule aligns with the benefits timeline. ESD sometimes gets confused about academic calendars vs. benefit periods. Also, reach out to your academic advisor at Pierce and ask if they can provide a letter stating your satisfactory progress and expected completion date. Having documentation from the school strengthens your case significantly.
That's a good point about the winter break timing. I hadn't considered how that might complicate things. I'll definitely talk to my advisor about getting that letter. Thanks for all your help!
Hey Yara! I'm also a veteran who went through the Training Benefits renewal process at Everett Community College last year. One thing I'd add to all this great advice is to make sure you have your DD-214 and any updated military documentation ready when you reapply. ESD sometimes asks for it again even though you already provided it for your initial application. Also, if you haven't already, consider applying for emergency financial aid through Pierce's Veterans Services while you're waiting for the new benefits to kick in. Many schools have small emergency grants specifically for situations like this to help cover basic expenses during benefit gaps. The whole system is definitely frustrating, but hang in there - the cybersecurity field is booming right now so your program choice should definitely work in your favor for approval!
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My sister had a similar issue last month and what worked for her was sending a message through the eServices portal EVERY SINGLE DAY asking for an update. After about 10 days of this someone finally responded and processed her claim. Maybe they just get annoyed enough to help lol. Seems ridiculous but it worked for her! Good luck!!
I would caution against this approach. Sending multiple messages can actually flag your account for review and potentially cause further delays. The system is designed to queue messages, not prioritize based on volume. One detailed message per week is the recommended approach according to ESD's own guidance.
@Elijah Knight makes a good point about not flooding the system. I ve'been dealing with ESD issues for months and learned that being strategic is better than being pushy. @Sophia Carson - since you re facing'eviction, I d suggest'trying multiple approaches simultaneously: call the governor s office'as Elijah (suggested , contact)your legislators by PHONE not just (email , and)maybe try that Claimyr service Jessica mentioned. Don t put'all your eggs in one basket when you re this'close to losing housing. Also document everything - dates, times, who you spoke with - in case you need to escalate further.
I've been watching this thread and wanted to add one more resource that helped me when I was in a similar situation last year. The Washington State Office of the Ombuds can sometimes help with state agency issues like this. Their number is 1-800-562-6028 and they have a specific process for ESD complaints. What made the difference in my case was calling them AND filing a complaint with the Better Business Bureau against ESD at the same time. The BBB complaint creates a paper trail that agencies have to respond to within a certain timeframe. It sounds like overkill, but when you're facing eviction, you need to hit them from multiple angles. Also, if you do get through to ESD (whether through Claimyr or the governor's office), ask to speak with a supervisor immediately. Don't let them tell you to "just wait" - after 9 weeks you have every right to demand escalation within their system. Get the supervisor's name and direct number if possible. Hang in there - I know how hopeless this feels but you're doing all the right things by reaching out everywhere you can.
Wow, I had no idea about the Ombuds office or the BBB option - thank you for sharing these additional resources! It's overwhelming to think about hitting them from all these different angles, but you're absolutely right that desperate times call for multiple approaches. I'm definitely going to add both of these to my action plan for this week. The tip about demanding to speak with a supervisor right away is gold - I've been way too polite in my previous calls when I should have been more assertive after waiting this long. Really appreciate everyone in this thread sharing what actually worked for them instead of just sympathy. Gives me hope that there's light at the end of this tunnel!
Chloe Anderson
Reading all this makes me realize how broken the system is. We shouldn't have to spend weeks of our lives just trying to talk to someone about our own benefits.
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Zainab Khalil
•Agreed, the system definitely needs reform. In the meantime though, people still need to get their issues resolved somehow.
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Connor Murphy
•Exactly why services like that Claimyr thing exist - to work around a broken system that should be fixed but isn't.
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Landon Flounder
I'm dealing with the exact same nightmare - been calling for 3 weeks straight about my identity verification that's been stuck since March. The 3-hour automatic disconnect is the worst part because you invest all that time just to get cut off and have to start over. I've started using multiple phones to call simultaneously and keeping detailed logs of my attempts. It's absolutely ridiculous that we have to treat getting basic government services like it's some kind of game show. The system is clearly not designed to actually help people who need it.
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Zara Mirza
•I use the same main number on all phones since that's where adjudication issues get handled. Usually call with my cell, work phone, and borrowed my partner's phone too. The trick is staggering the calls by like 30 seconds so if one gets through, you can hang up the others. It's exhausting but better than losing 3 hours and getting nothing. Have you tried that Claimyr service people keep mentioning? I'm getting desperate enough to consider it at this point.
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Kirsuktow DarkBlade
•I use the same main number on all phones since that's where my adjudication issue needs to be handled - the specialized lines don't help for that. Usually I'll have 2-3 phones going at once, and whichever one gets through first, I hang up the others. It's exhausting but better than starting from scratch every 3 hours. The whole thing is so dehumanizing - like we're begging for our own money that we paid into the system. @c2c2eb1d9538 have you tried documenting all your call attempts? I'm thinking of filing a complaint with the state ombudsman if this keeps up much longer.
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