Washington Unemployment

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  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Luca Conti

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To answer your follow-up question - PFML does have a waiting week, so for just a single week illness, it probably wouldn't help much. It's more beneficial for conditions lasting at least two weeks. Unfortunately, there's a gap in our social safety net for short-term illnesses unless your employer offers sick pay.

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Nia Johnson

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my cousin had something similar happen and his employer told him to file for workers comp lol which was totally wrong. these systems are so confusing.

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Diego Ramirez

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After reading through the discussion, here's my recommendation: 1. Don't reopen your claim just for one week of illness - you likely won't qualify under able and available rules 2. If your part-time employer offers any sick time, even retroactively, that would be a better option 3. If you decide to contact ESD anyway, be prepared with your doctor's note, though it may not change the outcome 4. For future reference, keep your claim active during part-time work by continuing to file weekly and reporting your earnings - this keeps your claim open for weeks when your hours are reduced Unfortunately, in Washington, there's no perfect program for your specific situation - a short-term illness while working part-time.

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Chloe Taylor

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Thank you to everyone for all the helpful information! I've decided not to bother reopening my claim since it sounds like I wouldn't qualify anyway. I'll definitely remember the tip about keeping claims open while working part-time for the future - that's really good to know. Live and learn I guess!

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Khalil Urso

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anyone know if the holiday next week will delay payments more???

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Laila Fury

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Yes, the upcoming holiday will likely add at least one extra business day to processing times. ESD doesn't process payments on federal holidays, and banks don't process ACH transfers on holidays either. So plan accordingly!

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Hazel Garcia

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UPDATE: My payment finally hit my account this morning! That makes 10 calendar days (8 business days) from when it showed as "paid" in the system. Thanks everyone for your help and reassurance that this is somewhat normal. Huge relief to finally have the money.

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Geoff Richards

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lucky you still waiting on mine 😩

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Laila Fury

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Great news! The first payment is almost always the slowest. Your future payments should come more predictably now that the initial setup is complete.

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Kevin Bell

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am i the only 1 who thinks its crazy we have to GUESS what random money from the govt means?? like they could at least send a text or something!

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Ella Cofer

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No kidding! The lack of communication is the worst part of dealing with ESD. Even a simple automated email would help so much.

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Savannah Glover

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Update for anyone finding this thread later: I spoke with an ESD representative about this exact situation recently. For overpayment waivers processed in 2025, there is currently a system issue where the payment processes correctly but the documentation is delayed by 2-3 weeks in appearing on the portal. They're aware of the problem and working on a fix. In the meantime, they recommend: 1. Keep checking your physical mail and the Notices section of eServices 2. Don't spend the money until you have official confirmation 3. If you need immediate clarification, calling is unfortunately the only option The good news is that these refunds from approved waivers are legitimate and you will eventually receive documentation.

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Taylor To

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Thank you for sharing this! I was able to get through today (used that Claimyr service someone mentioned) and they confirmed exactly what you said - system issue with documentation but the payment is legitimate. Such a relief!

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Lia Quinn

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when i applied for SNAP last year they asked for my bank statements and they could see the actual deposits so i couldn't hide anything anyway. they definitely know what you're actually getting vs what the full benefit is supposed to be.

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One more important thing: even if you have to report the full UI amount, make sure you're claiming all possible deductions on your DSHS application. Housing costs, utilities, childcare expenses, and medical expenses can all help you qualify for more benefits even with higher income. Don't leave any deductions on the table!

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Maggie Martinez

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Thank you for this reminder! I pay $1675 in rent plus utilities, so I'll definitely make sure to include all of that. Does anyone know if car payments and insurance count as deductions for SNAP?

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Haley Stokes

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Car payments typically don't count as deductions for SNAP, but certain transportation costs might. Focus on your shelter costs (rent + utilities) as those have the biggest impact on SNAP calculations. Medical expenses over $35/month can be deductible if you're elderly or disabled.

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Ethan Wilson

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how do u even know if ur claim is in adjutication or processing?? my eservices just says pending for like 5 weeks

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Aisha Rahman

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Check your ESD correspondence/letters section in eServices. You should have received a notice if your claim is in adjudication, and it would typically state the specific issue being investigated. If it just says "pending" with no explanation, that's usually a processing delay rather than formal adjudication. Either way, after 5 weeks, it's reasonable to escalate to the governor's office or try using a service to reach ESD directly.

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Yuki Sato

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Did you have to do anything special when talking to the governor's office staff? Like use specific terms or mention certain things to get them to help?

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QuantumQueen

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Not at all! I just explained how long I'd been waiting, that I couldn't get through to ESD on the phone, and that I was running out of money for basic necessities. She was super understanding right away. I think they're used to these calls.

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Malik Jackson

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Did you opt for paper statements or electronic? I chose electronic for everything and mine showed up in my account on January 22nd. Maybe check your spam folder too if you were expecting an email notification?

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Paolo Longo

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I honestly don't remember what I selected when I applied. I'll check spam too, thanks for the reminder!

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Paolo Longo

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UPDATE: Finally found it! I checked my Paid Leave account and it was there under Documents, dated Jan 23rd. I never got any email notification so I had no idea it was there. Thanks everyone for your help!

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CosmicCowboy

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Glad you found it! For future reference, tax documents are usually available by January 31st each year, but they often come earlier. It's always good to check your account directly rather than waiting for notifications.

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Jamal Brown

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wait so if i accept a job but it doesnt start for like a month i still have to do job searches every week? thats so dumb lol

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Zoe Kyriakidou

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Yes, that's correct. Until you're actually working and earning wages, you need to meet the job search requirements. The reason is that job offers sometimes fall through, and ESD wants to ensure you remain actively seeking work until you're officially employed. As mentioned above, you might qualify for standby status if your start date is within 4 weeks, which could waive the job search requirement.

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CosmicCaptain

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I remember when this happened to me last year! I just kept doing my job searches but mostly applied to positions that closed soon or had been open a while. Then when I certified each week I made sure to report that I had accepted a job with a future start date in the section where they ask if anything has changed. Never had any problems with it. Congrats on the new job!

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AstroAce

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Thank you! That's a good tip about mentioning the accepted job in the weekly certification. I'll definitely do that!

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Multiple adjudications are THE WORST! I was stuck with 2 adjudications for 11 weeks in 2025 and nearly lost my apartment. The system is completely broken and designed to make people give up. And the worst part is no one at ESD will even tell you how long it might take or what's actually happening. They just expect us to wait indefinitely with no income!

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Yuki Tanaka

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same!!! i had to borrow money from everyone i know just to survive while waiting. so humiliating

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Klaus Schmidt

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To give you some insight from someone who worked in the system: each adjudication is indeed handled separately, but if you have multiple pending issues, sometimes an adjudicator will try to resolve them together. The second adjudication is almost certainly due to your new part-time employment as others have mentioned. Here's what you can do to potentially speed things up: 1. Call ESD and ask specifically what documentation they need for both issues 2. Upload all relevant documents through eServices (pay stubs, work schedules, etc.) 3. Continue filing your weekly claims accurately while waiting 4. If it's been more than 3 weeks, contact your state representative (seriously, this often works) 5. If you're experiencing financial hardship, make sure to mention this when you speak to ESD The fact that you have a legitimate reason for the second adjudication (starting part-time work) means this should be fairly straightforward to resolve once someone reviews it.

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Amara Okafor

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Thank you so much for this detailed explanation! I'll definitely try contacting my state rep if this continues much longer. Quick question - when you say contact ESD, is there a direct number I should use? The main line never seems to connect me to an actual person.

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Mei Wong

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Anybody know if the login issues are fixed now? I need to update my address on my account before they mail something important.

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QuantumQuasar

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Just checked - the system appears to be functioning normally now. I was able to log in without any workarounds. They must have fixed whatever was causing the authentication loop.

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Andre Lefebvre

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UPDATE: After trying everyone's suggestions, the direct link to secure.esd.wa.gov worked for me! I was able to log in and file my weekly claim. Thanks to everyone who helped troubleshoot this issue. For anyone else having the same problem, try the direct link and clear your cookies first!

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Zoe Alexopoulos

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glad u got it working!! thx for updating us

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Hugo Kass

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If you are having trouble reaching ESD to check on your payments, I recently used a service called Claimyr that got me through to an ESD agent in under 15 minutes after I had been trying for days. They have a video that shows how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 and their website is claimyr.com. Saved me a ton of stress when I was trying to figure out why my payment was pending for an extra week.

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Quinn Herbert

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Thanks for the suggestion! I might need this if the payment doesn't show up when expected. Did you find the ESD agent was able to actually help once you got through?

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Hugo Kass

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Yes, the agent I spoke with could see exactly where my payment was in the system and why it was delayed. They fixed it while I was on the phone. Much better than waiting for an email response that never comes.

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Nasira Ibanez

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Just wondering - how long were you in adjudication before getting approved? I'm going on week 6 and losing my mind. My bills are piling up and I can't get anyone on the phone.

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Quinn Herbert

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I was in adjudication for almost 9 weeks! It was absolutely nerve-wracking. I uploaded all my termination paperwork and separation details through the document upload portal, which might have helped. I also messaged them through eServices every week (politely) asking for an update. Hang in there - I know how stressful it is.

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