Washington Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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One more thing I forgot to mention - make sure you check the status of your amended 1099-G request regularly! Mine somehow got "lost in the system" and I had to restart the whole process again in March, which nearly made me miss the tax filing deadline. The ESD website is absolutely useless for tracking these requests - you have to keep calling them.

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Carmen Ruiz

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That's really good to know. Is there a specific way to check on the status, or do I just have to keep calling that tax line number?

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dose anyone know if we can deduct the interest they made us pay on the overpayment too? i had to pay like $520 interest on top of repaying benefits and i think thats so unfair when it was their mistake in the first place!!!

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QuantumQuasar

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Unfortunately, interest paid on repayments to government agencies generally isn't deductible on personal tax returns. I know it feels unfair, especially when the overpayment wasn't your fault, but that's the current tax law. You can only claim the base repayment amount.

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Sean Kelly

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Whatever route you choose to get through to ESD, make sure you have your OAH appeal case number ready. Also take screenshots of your account showing the 'processed - paid' status for your claims. These will help the agent track down exactly what's happening with your payments. Request they send you an email confirmation of whatever action they take on your account so you have documentation.

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That's excellent advice, thank you. I've been taking screenshots of everything just in case. I'll make sure to ask for email confirmation of any actions they take.

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Nia Thompson

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Just want to update everyone that I finally got through to ESD today! There was indeed a payment block on my account that the agent was able to remove. She said it's a common issue after appeals - the judge's decision gets recorded but there's a separate step to release payments that sometimes doesn't happen automatically. She said I should receive all my backpay within 3 business days. What a relief!

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StellarSurfer

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Congrats! Glad you finally got it fixed. The system is so broken but at least you'll finally get your money!

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Sunny Wang

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did u try calling the offshore call center?? its different than the main number and sometimes u can actually get someone there. they cant fix everything but they can at least see whats happening with ur claim. i think the number was like 833-something

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Everett Tutum

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The offshore call center is 833-572-8400. They can see basic claim info but can't make any changes or decisions. Sometimes they can submit an escalation ticket though, which might help.

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Romeo Quest

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UPDATE: For anyone facing this specific situation (claim moving from adjudication to pending), I just spoke with an ESD supervisor who explained the current process. As of 2025, they've changed their workflow so that claims are marked as "pending" during final review after adjudication. The average wait time after this status change is 7-10 business days for a decision to be issued. The supervisor specifically said NOT to call repeatedly during this pending period as it doesn't speed up the process and just overloads their phone system. Instead, watch your Notices/Letters section in eServices for the determination letter. What will help: Make sure you continue filing weekly claims during this period so that once approved, payment can be issued immediately for all eligible weeks.

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Aria Khan

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Thank you so much for this update! This is exactly the kind of specific information I was hoping for. So I should expect to wait about 7-10 more business days from when it changed to pending? That at least gives me a timeline to work with. I'll keep filing weekly and watch for the determination letter.

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Reina Salazar

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I hate how they make everything so complicated!!! I was on unemployment last year and EVERY SINGLE WEEK there was some new problem with the system. One week my password wouldn't work, the next week they'd say I didn't complete job searches even though I did. Then they put me in adjudication for TWO MONTHS with no explanation and I almost lost my apartment waiting for them to figure it out. The whole system is designed to make people give up. They don't WANT to help us.

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Melina Haruko

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While I understand your frustration, the system isn't designed to make people give up. Most issues stem from the massive volume of claims ESD handles with limited staffing. For technical issues like the one described here, there are usually straightforward solutions available. If you find yourself in adjudication again, request an expedited review based on financial hardship.

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Lena Schultz

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UPDATE: I called the automated line and filed my weekly claim by phone (thank you for that tip!!) and then tried again this morning after waiting 24 hours. I used an incognito browser window, went directly to the SAW login page (not through ESD or WorkSource), cleared my cookies first, and IT WORKED! I can now access both my ESD and WorkSource accounts again. For anyone else with this issue - don't make my mistake of trying to reset through each individual system. Go directly to secure.wa.gov and do it there ONCE. Thanks everyone for your help!

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Melina Haruko

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Excellent! Glad it worked out. This is exactly the right approach. For future reference, whenever you encounter login issues with ANY Washington state system that uses SAW (Employment Security, Labor & Industries, Department of Revenue, etc.), always go directly to the SAW portal first to resolve authentication problems.

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thx for updating!! gonna try this now!!

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Does anyone know if partial UI counts for the 3 job search requirements? I've been doing them just to be safe but my manager said I might be exempt since I'm still employed technically?

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Ev Luca

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Good question! For partial unemployment, you still need to complete the 3 job search activities each week UNLESS you have a definite return date to full-time work (this is called "standby" status). If your employer indicated that your hours reduction is temporary and provided a return date, you might be exempt. You can check if you're on standby in your eServices account under the Job Search Requirements section.

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Collins Angel

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I went through this exact nightmare back in October 2024. My partial UI claim was stuck in processing for almost 7 weeks. I called ESD probably 30+ times and either couldn't get through or was told "just keep waiting, it's normal." What finally worked was sending a secure message through the eServices portal specifically asking if there were any issues with my claim that weren't visible to me. Turns out they needed additional verification of my reduced hours even though my employer had already responded to them! Definitely keep filing those weekly claims. When mine finally got approved, I received all the back payments at once, which was a huge relief. The system really is broken though - they should at least tell us what's causing the delay!

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I'm going to try sending a secure message right now! That's a great suggestion. Did you put anything specific in the subject line that might have gotten their attention? At this point I'll try anything.

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Collins Angel

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I put "Urgent: Claim stuck in processing for X weeks - need assistance" in the subject line. I don't know if that actually helped, but I did get a response within 3 business days. Good luck!

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Chloe Taylor

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This exact thing happened to me but with 2 accounts. The issue is that when they updated their systems a few years ago, some accounts got duplicated. The agent told me they see this A LOT. Whatever you do, don't create another account - it'll just flag you in their system and complicate things even more.

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Malik Johnson

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How long did the process take for you to get it sorted out? I'm getting worried about how long I'll have to wait to actually file my claim.

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Chloe Taylor

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After I finally got through to someone, it took about 2 days for them to fix the account issues. Then I could file right away. But honestly getting through to someone was the hard part - took me almost a week of calling.

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ShadowHunter

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For anyone dealing with multiple ESD accounts, here's the official process: 1. Contact Technical Support at 855-682-0785 2. They'll need to verify your identity with SSN, DOB, and address 3. Explain you have multiple SAW accounts linked to ESD 4. They'll research which account has your claim history 5. They can then either recover your password for that account OR merge your accounts If you've changed emails/phone numbers since your last claim, they can update that info too. Just be prepared to go through identity verification.

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Malik Johnson

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Thank you so much for laying this out clearly. At least now I know exactly what to ask for when I do manage to reach someone. Really appreciate the help everyone!

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Ava Martinez

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The ESD system is COMPLETLEY BROKEN!!! I had almost the exact same issue in January. My employer reported my wages as 1099 instead of W-2 (which was wrong, I was an employee!) and it took ELEVEN WEEKS to get it fixed!!! The worst part is that no one at ESD would even admit there was a problem for the first 6 weeks!! I sent EIGHT secure messages before someone actually responded!!!

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StarSurfer

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this happened to my sister too! her employer misclassified her and it was a NIGHTMARE to fix. the whole system seems designed to make people give up :

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IMPORTANT UPDATE FOR 2025: ESD has a new "Data Correction Request" form specifically for wage and hour disputes that wasn't available last year. You can find it under "More Services" in your eServices account. This is IN ADDITION to filing an appeal, not instead of it. The form allows you to upload evidence like paystubs directly tied to the quarters in question. This might help resolve your issue faster than waiting for the appeal process.

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CosmicCaptain

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Oh! This is huge - thank you! I just logged in and found the form under More Services. It lets me select each quarter where there's a discrepancy and upload the corresponding paystubs. I'm filling this out right now. I'll still file the appeal too as a backup.

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Jamal Brown

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To clarify for everyone: The official ESD claim progression is typically: Initial (application received) → Pending (waiting for review) → Processing (under active review) → Decision (approved/denied). However, claims can move back and forth between stages if additional information is required or if there are adjudication issues. The best practice is to continue filing your weekly claims regardless of the status shown. If your claim status hasn't changed for more than 3 weeks, it usually indicates there may be an issue requiring attention.

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Thank you for the clear explanation! I'll keep filing my weekly claims. One more question - does being in the processing stage mean I've passed the initial eligibility check, or could I still get denied completely?

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Ethan Wilson

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Processing means they're actively reviewing your claim, but final eligibility determination happens at the end of that review. Make sure you're completing your three job search activities each week and documenting them properly. That'll be important regardless of what happens with your initial claim status.

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Got it - I've been keeping track of all my job applications in a spreadsheet with dates and contact information. Hopefully that's enough documentation if they ask for it. Thanks again for all the help everyone!

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just throwing this out there but sometimes its ur bank too. my credit union holds esd deposits for like 3 extra days for "verification" or something. might be worth calling ur bank to see if theyve received anything that hasn't posted yet?

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Santiago Diaz

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That's a good point! I just called my bank though and they said they don't see any pending deposits from the state, so I think the money hasn't even been sent from ESD yet. Wish they'd at least tell us where in the process things are getting stuck.

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Millie Long

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when i was on unemployment it was like this the whole time. first payment took like 4 weeks after approval, then after that it was pretty regular. hang in there!

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Debra Bai

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THIS!!! First payment is ALWAYS delayed! They never tell you this when you apply but ask ANYONE who's been on unemployment and they'll tell you the same thing. It's like they have to manually approve your first payment or something. Complete garbage system!!!

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Kiara Greene

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UPDATE: I finally got through! After trying all your suggestions, what finally worked was using my tablet and connecting through my phone's hotspot instead of my home wifi. No idea why that made a difference, but I'm now able to start my claim! For anyone else facing this issue - try different devices AND different internet connections. Now I'm just hoping the actual claim process goes smoothly. Thanks everyone for your help!

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good 4 u but now ur gonna be stuck in adjudication for like 2 months lol. thats what happened to my sister. the id verification was just the beginning of her nightmare with esd

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