Login issues with ESD and WorkSource accounts - locked out of both!

This happened to me last month! The ESD and WorkSource systems are connected through SecureAccess Washington (SAW), but they have different login requirements. If you reset your password too many times in a 24 hour period, it can trigger a security lockout. Try waiting until tomorrow and then use the 'Forgot Password' option again - but make sure you're doing it through the SAW portal directly, not through either of the individual systems.

WorkSource and ESD r different but use same SAW login. Happened 2 me 2. Try on different browser or clear cookies, sometimes that fixes it.

The systems are definitely connected through SAW, but there's actually a known issue right now with account synchronization between WorkSource and ESD. I had to call the technical support line to get it fixed. Unfortunately, their regular phone lines are always jammed. I used a service called Claimyr (claimyr.com) that got me through to an actual ESD agent in about 20 minutes instead of spending days calling. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The agent was able to reset my access on their end and explained that sometimes when you chat with WorkSource, it can trigger a security verification on your ESD account too. They fixed both accounts for me at once.

omg the same thing is happening to me RIGHT NOW!! so frustrating!! did u fix it yet??

I work as an employment counselor, and this is actually a common issue we're seeing since ESD updated their security protocols last month. Here's what you need to know: 1) Yes, WorkSource and ESD both use SAW for authentication, but they have separate account verification systems 2) If you've made multiple login attempts across both systems, you might have triggered a 24-hour security lockout 3) Most importantly: **Even if you can't log in, you can still file your weekly claim by phone at 800-318-6022** Use the automated phone system to file your claim so you don't miss your deadline. Then tomorrow morning, try the SAW reset process again. If that fails, you'll need to speak with someone directly at ESD Technical Support to unlock both accounts.

When I had this problem it was because my browser was blocking cookies from the ESD website. You might want to check your privacy settings. I had to add esd.wa.gov and worksourcewa.com to my allowed sites list. Also, try using incognito/private browsing mode - sometimes that bypasses these issues.

I hate how they make everything so complicated!!! I was on unemployment last year and EVERY SINGLE WEEK there was some new problem with the system. One week my password wouldn't work, the next week they'd say I didn't complete job searches even though I did. Then they put me in adjudication for TWO MONTHS with no explanation and I almost lost my apartment waiting for them to figure it out. The whole system is designed to make people give up. They don't WANT to help us.

UPDATE: I called the automated line and filed my weekly claim by phone (thank you for that tip!!) and then tried again this morning after waiting 24 hours. I used an incognito browser window, went directly to the SAW login page (not through ESD or WorkSource), cleared my cookies first, and IT WORKED! I can now access both my ESD and WorkSource accounts again. For anyone else with this issue - don't make my mistake of trying to reset through each individual system. Go directly to secure.wa.gov and do it there ONCE. Thanks everyone for your help!