ESD website login keeps resetting without error message - tried for months

same exact thing happened to me!! their site is garbage tbh. have u tried using incognito mode? that worked for me after nothing else did

The silent refresh issue is actually pretty common with the ESD SecureAccess Washington (SAW) integration. Here are some troubleshooting steps that have worked for others: 1. First, make sure you're logging into SAW first, not directly into ESD 2. Try a different device completely (phone instead of computer) 3. Make sure your password doesn't contain special characters - the system sometimes rejects them without warning 4. Check if your account was locked due to too many attempts (you'll need to call for this) 5. Try resetting your password again through the SAW system, not ESD If none of these work, you might have an account flag that requires agent intervention.

Honestly this is CLASSIC ESD. Their systems are deliberately designed to make it impossible to get benefits. I've been dealing with them for years and it never gets better. The login issues are just the beginning - wait till you get stuck in adjudication for 3 months with no explanation. They WANT you to give up.

After dealing with a similar login issue last month, I discovered it was because my account had been flagged for identity verification that I didn't know about. The system doesn't tell you this - it just blocks login without explanation. Unfortunately, the only solution was calling ESD directly. I wasted days trying to get through on the phone lines until I found Claimyr (claimyr.com). They connected me to an ESD agent within 30 minutes when I had been trying for days on my own. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 My issue ended up being a simple identity verification flag that the agent removed in minutes. Might be worth trying if nothing else works!

have u tried loging in really early in the morning? my brother says the site works better at like 6am when less ppl are on it. sometimes the site just gets overloaded and does weird stuff like that refresh loop.

I work in IT and have dealt with the ESD website extensively. That refresh without error usually happens for one of these reasons: 1. Browser compatibility issues (try using Chrome without any extensions) 2. Cookie conflicts (completely clear ALL browsing data, not just recent) 3. Account security flag (requires agent intervention) 4. Java/JavaScript issues (make sure it's enabled) 5. Network problems (try a different network - some public WiFi blocks secure government sites) Also, check if your account is linked to an old email address you no longer have access to. If they sent a verification email that you never responded to, this can cause the silent login failure.

did incognito work???

My wife had this EXACT problem!!! For her it turned out her account was flagged for "suspicious activity" whatever that means. She had to call and speak to a tier 2 support person who unflagged her account. The annoying part is they never sent an email or anything to tell her about this! The system just silently blocked her. Good luck getting through on the phone though lol it took her like 80 calls.

UPDATE: I finally got through to ESD using that Claimyr service someone mentioned above. Turns out my account WAS flagged for identity verification because I had logged in from a different location when I was visiting my parents last month. The agent was able to remove the flag in about 5 minutes, and now I can log in perfectly fine. I wish they would just TELL YOU there's a problem instead of silently blocking access! Thanks everyone for your help and suggestions.