ESD website login page keeps refreshing - tried everything but can't access my claim

This happened to me last month! The login refresh loop is usually caused by session cookie issues. Try these extra steps that fixed it for me: 1. Make sure your browser is fully updated to the latest version 2. Temporarily disable any browser extensions/add-ons (especially ad blockers or security extensions) 3. Check that your device's date and time are set correctly and synced 4. Try using Microsoft Edge specifically - for some reason ESD's site works better with it 5. Make sure you're going directly to secure.esd.wa.gov and not through any bookmarks or links If none of that works, there might be an issue with your account that requires ESD intervention.

omg this EXACT thing was happening to me last week!! so frustrating!! i thought it was just me. the website is seriously broken half the time 🙄

I've seen this issue several times with clients I help with unemployment claims. There are two additional fixes worth trying: 1. Change your SecureAccess Washington (SAW) password - sometimes the password sync between SAW and ESD gets corrupted 2. Try logging in during off-peak hours (early morning 6-7am or late evening after 8pm) when the system has less traffic If it's urgent and you need to file tomorrow, you can also file your weekly claim by phone using the automated system at 800-318-6022. Just have your SSN and PIN ready. The automated system is available 24/7 and sometimes works when the website doesn't.

Have you tried reaching out to ESD directly about this issue? When I had a similar problem, I needed to speak with their technical support team to resolve it. Unfortunately, getting through on their regular phone line can take hours or days with how busy they are. I recently discovered a service called Claimyr that helped me get through to an ESD agent within 20 minutes instead of waiting for days. They basically hold your place in line and call you when they get an agent. I used it to fix my account access issue and it saved me so much frustration. There's a video showing how it works here: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 and the website is claimyr.com if you want to check it out. Definitely worth it for me since I was about to miss my payment deadline too.

THIS IS A KNOWN ISSUE WITH ESD!!! Their system SUCKS and they don't fix ANYTHING!!! I've had nothing but problems for MONTHS trying to get my benefits. Every week it's something new - can't login, payments delayed, mysterious "adjudication" with NO explanation. The whole department needs to be investigated for incompetence!!! I've lost almost $2600 because of their errors and nobody seems to care!!!!

Have you tried using a completely different network? My login kept refreshing when I was on my home wifi, but when I used my phone's hotspot it suddenly worked. Might be worth a shot if you haven't tried that yet.

Any update? Were you able to get in with any of these suggestions?

Great to hear you got it resolved! One more tip for the future - take screenshots whenever you submit anything on the ESD website. I always tell people to document everything with screenshots showing confirmation numbers and timestamps. It's saved many of my clients when ESD claimed they never received something that was definitely submitted. Also, consider signing up for direct deposit if you haven't already. The ESD debit cards have been having their own issues lately.

So glad you got it working! This exact same login loop issue happened to me about 6 months ago and it was incredibly stressful. For anyone else reading this thread who might face this problem in the future, I found that sometimes the ESD website has compatibility issues with certain internet security software too. I had to temporarily disable my Kaspersky firewall to get through. It's frustrating that we have to jump through so many hoops just to access our own benefits, but at least there are workarounds. Thanks for sharing your solution - the SAW password reset + Edge browser combo is definitely worth remembering!