Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Hugo Kass

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If you are having trouble reaching ESD to check on your payments, I recently used a service called Claimyr that got me through to an ESD agent in under 15 minutes after I had been trying for days. They have a video that shows how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 and their website is claimyr.com. Saved me a ton of stress when I was trying to figure out why my payment was pending for an extra week.

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Quinn Herbert

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Thanks for the suggestion! I might need this if the payment doesn't show up when expected. Did you find the ESD agent was able to actually help once you got through?

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Hugo Kass

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Yes, the agent I spoke with could see exactly where my payment was in the system and why it was delayed. They fixed it while I was on the phone. Much better than waiting for an email response that never comes.

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Nasira Ibanez

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Just wondering - how long were you in adjudication before getting approved? I'm going on week 6 and losing my mind. My bills are piling up and I can't get anyone on the phone.

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Quinn Herbert

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I was in adjudication for almost 9 weeks! It was absolutely nerve-wracking. I uploaded all my termination paperwork and separation details through the document upload portal, which might have helped. I also messaged them through eServices every week (politely) asking for an update. Hang in there - I know how stressful it is.

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Klaus Schmidt

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Just following up - did your payments come through yet? If it's been more than 3 business days since the \

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Amara Okafor

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Yes! Both payments finally arrived this morning as separate deposits. You were right about the timing - exactly 3 business days after showing as processed. Such a relief! Thanks everyone for your help and reassurance!

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Yara Khalil

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I'm actually going through almost the same thing. I was living in Canada for 6 months and came back to an overpayment notice and missed appeal deadline. But my question is - if you were completely laid off during that period, why were they even asking for income verification in the first place? That part doesn't make sense to me.

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Sofia Gomez

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I think I misunderstood the original notice. Looking at everything again, they were questioning some 1099 work I did right before COVID layoffs. I reported it on my initial application but apparently they needed documentation of exactly how much I earned in the weeks before my layoff. Since I missed the deadline to provide that, they're assuming I reported incorrectly and calculating an overpayment based on that assumption. At least that's what I'm gathering from all the paperwork.

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Ava Williams

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Here's something important to know about overpayment waivers that hasn't been mentioned yet. ESD evaluates waiver requests based on two factors: 1) whether the overpayment occurred through no fault of your own, and 2) whether repayment would cause financial hardship. For the financial hardship part, they'll look at your current income, expenses, and assets. Gather documentation of all essential expenses: rent/mortgage, utilities, food, healthcare, transportation, childcare if applicable. Also document your current income sources and any significant financial obligations like student loans. They have specific financial forms for this process that you'll need to complete thoroughly. The stronger your documentation, the better your chances for a waiver approval.

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Sofia Gomez

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Thank you for this detailed information. I definitely meet the financial hardship criteria, as I'm currently working part-time while studying. I'll make sure to document everything thoroughly. Is there a deadline for requesting a waiver? I don't want to miss another important timeline.

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Maggie Martinez

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Instead of just entering 12/31/2099, wouldn't it be better to leave it blank? Or maybe enter all zeros? I'm concerned about entering false information on a government form. Could that be considered fraud?

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Zane Gray

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This is a good question, but 12/31/2099 isn't considered false information in this context. It's actually an approved workaround that ESD staff recommend for military IDs. The online system requires a date in a specific format, and leaving it blank or entering zeros would cause the application to be rejected automatically. Since this is their official procedure for handling military IDs without expiration dates, it won't be flagged as fraudulent. Documentation of this unusual situation in your file is handled on their end once they process your military ID information.

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Bruno Simmons

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my cousin works for the militarey and he said they have a special number u can call for this stuff. did u try the military support line?

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Teresa Boyd

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I didn't know there was a special number for military-related ESD issues. Do you know what it is? That could be really helpful.

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Bruno Simmons

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i dont have it sry but maybe check the esd website under military section?

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Cass Green

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One time I got selected for job search review and I had everything on paper but when I tried to upload photos they said file too big and I had to spend forever trying to resize them all its such a hassle

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Brian Downey

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That's a good point about file sizes. If you're submitting photos, make sure they're clear enough to read but compressed enough to upload. There are free image compression tools online that can help with this.

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Landon Flounder

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IMPORTANT: Make absolutely sure your handwritten logs are LEGIBLE! I got disqualified for a week of benefits because ESD couldn't read my chicken scratch on one entry. They're super strict about having complete information for each job search activity. I had to appeal and it was a whole ordeal that took weeks to resolve.

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Myles Regis

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Oh wow, that's scary! I'll definitely make sure my handwriting is clear. Maybe I'll use a printed template and just fill in the blanks very neatly. Thanks for the warning!

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Haley Stokes

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btw did they tell u when ur money is coming? my adjudication took 9 weeks to resolve and then the money showed up 3 days later

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Lia Quinn

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They told me 48-72 hours after the decision, and it's been about 36 hours now. I'm checking my account obsessively! Did it show up overnight for you or during business hours?

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Serene Snow

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Just following up - did you contact KeyBank? What did they say about their hold policy? This information could be helpful for other claimants expecting large backpay amounts.

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Lia Quinn

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Yes! I called this morning. They said for government direct deposits, they typically make the first $1,500 available immediately and the rest is released within 2 business days. However, since I've been a customer in good standing, they put a note on my account to release the full amount immediately when it arrives. So definitely worth calling your bank in advance!

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StarStrider

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anyone else notice how the esd website always seems to have "scheduled maintenance" right when you need to file your weekly claim? happened to me again last sunday 🙄

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CosmicCruiser

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EVERY. SINGLE. TIME. It's like they WANT us to miss deadlines so they can deny our claims!!

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Luca Romano

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The system maintenance is usually scheduled for off-peak hours, but you can file your weekly claim any day of the week - it doesn't have to be Sunday. If you encounter the maintenance window, try again a few hours later or the next day as long as you're within your filing window.

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UPDATE: My claim was approved this morning! The status changed from "BAM review pending" to "paid" overnight. I checked my bank account and the payment is pending deposit. Looks like it took exactly 14 days for the review to complete. Thanks everyone for your help and advice! For anyone else stuck in this situation, it seems like the timeframe is about 2 weeks if you're caught in this review process.

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Sean Doyle

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Great news! Thanks for updating the thread. This will be helpful for others who find themselves in a similar situation.

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StarStrider

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congrats!! so happy for you! 🎉

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Finnegan Gunn

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Just want to add something important for your hearing preparation: In Washington, if your hours were reduced by over 25% from what you were hired for, that can qualify as "good cause" to quit under ESD rules. Since you mentioned going from full-time (presumably 40 hours) to 16 hours, that's a 60% reduction which should qualify. Make sure to specifically mention WAC 192-150-120 during your hearing - that's the regulation about substantial reduction in hours constituting good cause to leave employment. Print it out and bring it with you.

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Alina Rosenthal

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This is EXTREMELY helpful! I had no idea there was a specific regulation about this. I'll definitely look up WAC 192-150-120 and bring it to my hearing. Thank you so much!

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Taylor To

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To directly answer your question about expediting: You need to call OAH at 1-800-366-0955 and request the Expedited Hearing Request Form. Complete it and submit it with documentation of your financial hardship (eviction notice, past due bills, bank statements showing low funds). Based on current timelines, even expedited appeals are taking 4-6 weeks, while regular appeals are running 8-10 weeks. One thing to note is that if your appeal is successful, you will receive back payments for all the weeks you properly filed claims, so document everything carefully now. Also, prepare a clear timeline of events leading to your separation from employment, focusing specifically on how your hours were reduced and any attempts you made to resolve the situation before quitting. The judge will want to see that you exhausted reasonable alternatives before quitting.

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Alina Rosenthal

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Thank you for the specific phone number and information! I'll call them first thing tomorrow morning. I've been keeping detailed records of everything, including emails where I asked my manager about getting more hours before I finally had to quit.

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Toot-n-Mighty

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my cousin works at esd and says they're super backed up right now. adjudication is taking like 4-8 weeks!! so dont panic if u dont hear anything for a while. just keep filing weekly and save all ur evidence. and ya they always call both sides before deciding.

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Daryl Bright

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One more thing - make sure you're fulfilling your job search requirements while waiting for adjudication to complete. You need to be doing at least 3 job search activities each week and documenting them. If you get approved but haven't been doing your job search activities, you could end up disqualified for those weeks even if you win your case against your employer.

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Natalie Khan

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Oh! I didn't realize I needed to do job searches while in adjudication. I thought I could wait until my claim was approved. Thank you for letting me know - I'll start right away. Is applying online enough or do I need to do other activities too?

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Daryl Bright

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Online applications count, but it's good to mix up your activities. Check out WorkSource workshops (virtual ones count too), create job search accounts on different platforms, have networking conversations, etc. ESD wants to see variety in your activities. Make sure you document everything - date, company, position, what you did, contact info if available. Even if you're in adjudication, you'll need to report these activities during your weekly claims.

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QuantumQuest

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One important tip for anyone going through identity verification: If you have any name discrepancies between your ID documents (like a married name on some and maiden name on others), make sure to upload a document that explains the difference (like a marriage certificate). This is one of the most common reasons for extended verification times. Also, make sure your address on file exactly matches what's on your ID documents. Even small differences can flag your account for manual review.

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Paolo Rizzo

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This is a great point! My driver's license had my old address and I think that may have been part of the problem. I wish they had told me this upfront instead of just leaving me wondering for weeks. Would have saved everyone a lot of time and stress.

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GalaxyGlider

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i had the exact same problem last month and my local state representative's office actually helped speed things up! try contacting your district rep - their offices sometimes have direct contacts at ESD who can check on claims.

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Oliver Fischer

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This is excellent advice. State representatives often have constituent services staff who can help navigate state agencies. They won't be able to change a legitimate denial, but they can often help break through bureaucratic logjams and get answers when you're stuck in limbo.

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