Washington Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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One thing nobody's mentioned yet - if your severance is paid out biweekly, you might actually qualify for partial UI benefits in some weeks depending on the amount. When you file your weekly claim, the system calculates if your earnings (including severance) exceed your weekly benefit amount plus $5. If your earnings are less than that threshold, you could receive a partial payment for that week.

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That's interesting! I hadn't considered that possibility. My severance will be exactly the same as my regular salary (just over $2,000 biweekly), so I'm guessing that would exceed any UI benefit threshold. But good to know there's a formula they use.

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Don't forget that in addition to your regular unemployment benefits, you might also qualify for the extra $25 per dependent per week if you have kids. Doesn't change the advice about filing immediately, but worth knowing when budgeting for after your severance ends!

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I didn't know about that! I have two kids, so that would definitely help. Thanks for mentioning it.

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one time i claimed like 6 weeks of PFML all at once and the money showed up all together like $7500 it was crazy lol. took about 9 days to process tho

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To summarize for anyone else who might be confused about this issue in the future: 1. PFML (Paid Family Medical Leave) allows retroactive claiming of multiple weeks at once 2. Regular UI (Unemployment Insurance) requires weekly claims filed on time 3. When claiming multiple PFML weeks, payment typically comes as one lump sum 4. Processing time is usually 5-10 business days but can take longer 5. Keep all your medical documentation handy in case verification is requested Hope this helps clarify things!

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One more thing to check - log into your eServices account and look at your payment history tab. Sometimes it will show pending payments there even if nothing has been deposited yet. This can give you a heads up that money is in the pipeline. Also, if you set up direct deposit recently, the first payment sometimes comes as a debit card instead. Worth checking if they mailed you a card.

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Just checked the payment history and there's nothing there yet, not even pending payments. I set up direct deposit when I first applied about a month ago. This whole process is so frustrating!

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At this point, I'd definitely try to get through to an actual person at ESD. The secure message suggestion from another commenter is good, but if you need faster answers, you might want to try calling right when they open (usually 8am) for the best chance of getting through.

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By the way, did you upload your ID verification documents? Sometimes claims get stuck even when they say Complete because they're still waiting for ID verification. Check if there's any alerts about that on your account!!!

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Yes, I uploaded everything they asked for - driver's license, SSN card, even a utility bill just to be thorough. No alerts showing in my account either. I appreciate everyone's help here - at least I know I'm not alone in this confusion!

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has anyone noticed how the esd fraud dept seems to flag way more claims than before? i swear theyre just trying to save money by making the process so frustrating that people give up. my neighbor waited 9 weeks for his claim to clear the fraud dept and he works for the state government! makes no sense

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YES! It's definitely gotten worse since they updated their system last fall. I think they turned up the sensitivity on whatever algorithm flags accounts for review without hiring enough people to handle all the cases. Classic government efficiency 🙄

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FINAL UPDATE: My claim is FINALLY out of fraud review! The supervisor called me yesterday and removed the hold. She said they've been overwhelmed with cases and apologized for the delay. All my weeks are now processing for payment and I should receive the backpay within 3 business days. For anyone else stuck in fraud review purgatory - being able to actually speak to someone was the key. Thank you all for your advice and support through this nightmare!

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That's fantastic news! So glad you got it resolved. The system is so broken, but persistence pays off eventually. Hope the money hits your account quickly!

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This entire system is BROKEN!! I had my claim flagged FOUR TIMES last year for absolutely no reason. Each time I had to jump through hoops to prove I'm really me. Meanwhile I couldn't pay rent and nearly got evicted. And guess what? The landlord doesn't care that ESD's system is messed up! They just want their money! The fraud department will promise you the moon but don't hold your breath. Document EVERYTHING and be prepared to call them every single day until it's fixed.

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Omar Zaki

preach! 👏 the whole unemployment system is designed to make people give up

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That's really discouraging to hear. I'm going to call them first thing tomorrow if it's not fixed today. I can't afford to wait weeks for this to be resolved.

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UPDATE: For anyone following this thread or experiencing similar issues - ESD just released a statement acknowledging the problem with their fraud detection system. They're implementing a fix over the next 3-5 business days and have added additional staff to the fraud department. Claims flagged by this specific error should be prioritized for review. Make sure you keep filing your weekly claims even if payments are paused.

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Thank you for the update! I just checked my account and it shows the hold has been removed! Payment status changed to 'processing' so hopefully I'll see the money in the next day or two. WorkSource chat + calling fraud dept directly actually worked!

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i tried claimyr after seeing it mentioned here. just wanted to say it actually worked for getting through to esd. waited like 15 min instead of never getting through at all. agent fixed my issue with missing work history that was holding up payment. the chat works for some people but if you need actual esd this was faster

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How much did they charge you??? Seems WRONG that we have to PAY to access a government service our taxes already fund!!!!

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forgot to say in my last comment - my issue was similar to yours, needed to submit verification documents. the worksource chat told me what docs i needed but couldnt actually fix my claim status, needed ESD for that part

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That makes sense - I'm uploading my verification docs today, so fingers crossed it resolves my issue! If not I might need to try getting through to actual ESD too.

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Yes, call your district's state representatives directly. You can find who represents you by entering your address on the legislature website. Explain your situation, the timeline, and the financial hardship you're facing. Be specific about how long you've been waiting and what steps you've already taken. They typically have staff dedicated to helping constituents with state agencies. In King County, they're very familiar with ESD issues.

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I did this last year and my rep's office actually called ESD on my behalf! My claim was processed within a week after that. Definitely worth trying.

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Update: I took several pieces of advice from this thread. I used Claimyr to get through to ESD (it actually worked!) and spoke with a tier 2 agent who explained my claim was flagged because my former employer contested it. The agent helped me understand what additional documentation I needed to provide. I also contacted my state representative's office, who said they'd follow up with ESD if it's not resolved in the next week. Thanks everyone for the advice - I feel like I'm finally making progress instead of just waiting helplessly.

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To address your specific situation: When you have an employer information error that's causing an eligibility issue, you have several options: 1. Continue trying to call ESD at 833-572-8400 during less busy times (early morning is best) 2. Use the Legislative Hotline as suggested (1-800-562-6000) 3. Consider a service like Claimyr if the above doesn't work 4. Submit a formal appeal of the ineligibility determination Regarding the last option - you'll receive a formal determination letter explaining why you're ineligible. You have the right to appeal this determination within 30 days. In your appeal, clearly explain that there was an error in the employer information you provided and specify what the correct information should be. Appeals are reviewed by a different department and can sometimes be a faster way to get errors corrected. In the meantime, continue filing your weekly claims even while showing as ineligible. Once the employer information is corrected, you'll be eligible for back payments for weeks you claimed properly.

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Thank you so much for this detailed response! I actually just got my determination letter yesterday but wasn't sure if I should appeal since I know it's just because of my mistake. But filing an appeal makes sense if it gets someone to look at my claim. I'll definitely keep submitting my weekly claims too - I almost stopped because I thought it was pointless while showing ineligible.

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One more important thing - make sure you're thoroughly documenting every attempt to contact ESD. Keep a log with dates, times, and method of contact (phone, message, etc.). If you end up needing to file an appeal for any benefit delays, this documentation will help show you were making good faith efforts to correct the problem. Also, when you do speak with someone, get their name and ID number if possible, and ask them to note in your file that you've been trying to contact ESD about this issue for [however many] days.

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That's excellent advice, thank you! I'll start a log right away with all my previous attempts too. Hopefully I can get this resolved soon - I'll try some of these suggestions and update here if anything works. Really appreciate all the help!

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UPDATE: I just got through to ESD using the Claimyr service someone suggested! The agent confirmed that my overpayment does qualify for the new waiver program. Apparently there was a glitch in their system that caused people who worked part-time in 2023 to be incorrectly flagged for overpayments even though they reported earnings correctly. This is exactly what happened to me! The agent sent me the special waiver form for this situation and marked my account as under review so collections will be paused for at least 60 days. She said they're prioritizing cases where the overpayment was clearly their error. What a relief! Thanks everyone for your help and suggestions.

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That's great news! And yes, that part-time earnings glitch affected hundreds of people. Glad you got it sorted out. Make sure to still submit all the documentation they asked for even though it seems like a clear-cut case on their end.

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im so confused abt all this... i got a $3200 overpayment notice but mine was from PUA not regular unemployment... does anyone know if this waiver thing applies to PUA overpayments too??

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Yes, the waiver program covers all types of unemployment benefits including PUA, PEUC, EB, and regular UI. As long as the overpayment happened between March 2020 and December 2023, you can apply for the waiver.

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Following up on my earlier comment - those texts you mentioned to your coworker about being surprised by the layoff could be very valuable evidence. Contemporaneous communications (made at the time of the event, before you knew there would be a dispute) are given significant weight by many judges. Also, definitely mention the unfinished project. The fact that you were actively engaged in ongoing work supports your position that separation wasn't planned on your part. One more thing to consider: if your employer is claiming you quit, they should be able to explain the process of your resignation. Ask questions like: - Who did I submit my resignation to? - Was it verbal or written? - What reason did I allegedly give? - What was the notice period I allegedly gave? Often employers who fabricate a quit scenario haven't thought through these details, and inconsistencies in their answers can help your case.

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This is brilliant! I never thought about questioning the details of how I supposedly quit. You're right - they can't explain a process that never happened. Thank you for this strategy!

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hey did u do ur weekly claims even tho ur appealing? my friend didnt and lost all his backpay when he won his appeal

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This is an extremely important point! ALWAYS continue filing your weekly claims even when your benefits are denied and you're appealing. If you win your appeal, you can only get paid for weeks that you properly certified. This is one of the most common mistakes people make.

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