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Amara Okafor

ESD claim shows second adjudication with new case number - what does this mean?

I'm really confused about my unemployment claim status. It initially went into adjudication on 10/15, which I expected might take a few weeks. But now I'm seeing a SECOND adjudication entry under my pending issues with a different case number dated 11/13. So now there are 2 separate adjudications listed. Does this mean they're starting over? Has anyone experienced this before? I haven't received any emails or calls explaining why there's a new case number. My benefits have been on hold for almost a month now and I'm getting really worried about making rent next month.

This usually happens when ESD is investigating a new issue with your claim that's separate from the original adjudication. Each issue gets its own case number. Did you report anything different on your weekly claims between 10/15 and 11/13? Or did your employer submit new information? Multiple adjudications can definitely extend how long you wait for a determination.

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Thanks for explaining that! I did start a part-time job on 11/10 and reported those hours on my weekly claim. Could that be why? Will they resolve both issues together or are they handled separately? This is so stressful.

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i had 3 different adjudications at once last year, total nightmare!!!!! took like 9 weeks to get any money. they dont tell u ANYTHING about why or whats happening

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9 weeks?! I can't wait that long! Did you do anything that helped speed things up?

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Each adjudication issue is handled separately, but they might be related. The most common reasons for a second adjudication are: 1. You reported new work/earnings 2. Your former employer contested something 3. There was an issue with your job search activities 4. They found a potential eligibility issue during the first investigation The frustrating part is that each new adjudication can reset your wait time. I'd recommend calling ESD directly to find out what the second issue is about - this way you can provide any needed documentation proactively.

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100% agree with this advice. Multiple adjudications are unfortunately common, but knowing what they're about helps you prepare. When I was an adjudicator at ESD, we prioritized cases where claimants had already provided the necessary documentation.

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The EXACT same thing happened to me!! First adjudication was about my job separation, second one was because I missed ONE job search activity. So annoying! But they eventually approved both and paid me backpay for all the weeks I waited. Hang in there!

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I highly recommend using Claimyr to get through to ESD directly. It's the only way I was able to reach someone about my multiple adjudications. They got me connected to an agent within like 25 minutes when I had been trying for weeks on my own. You can check them out at claimyr.com and see how it works in their video demo: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. The agent was able to tell me exactly what both my adjudication issues were about and what documents I needed to submit to speed things up.

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I've never heard of this service before. Does it actually work? I've called ESD like 20 times and either get disconnected or am on hold forever.

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Yes, it definitely worked for me. I was in the same boat - couldn't get through at all. I was skeptical at first but was desperate after trying for days. They connected me to an actual ESD agent who explained both my adjudication issues and told me exactly what to do next.

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did u check ur eservices messages??? sometimes they send u letters explaining the adjudication there but dont email u about them. thats what happened 2 me

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Just checked and no new messages! Just the original fact-finding questionnaire from the first adjudication. Nothing explaining the second one at all.

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Since you mentioned starting part-time work on 11/10, that's almost certainly the reason for the second adjudication. When you report new employment, ESD automatically creates an adjudication to verify your hours/wages and to reassess your continued eligibility. They need to determine if you're earning too much to receive benefits or if you're still eligible for partial benefits. This is actually a routine process, though frustrating when you're waiting for money. Make sure you've accurately reported all your hours and earnings each week. If possible, having pay stubs or other proof of your earnings ready will help when they contact you.

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That makes so much sense, thank you! I've been keeping detailed records of my hours and earnings, so I have all that documentation ready. Do you know if there's any way to upload these documents proactively, or do I have to wait for them to request them?

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You can upload documents through your eServices account even before they ask for them. Go to your claim, look for the Upload Documents section, and select "Earnings Information" as the document type. Include a brief note explaining these are for your new part-time job. This proactive approach sometimes speeds things up as the adjudicator will have what they need when they review your case.

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Multiple adjudications are THE WORST! I was stuck with 2 adjudications for 11 weeks in 2025 and nearly lost my apartment. The system is completely broken and designed to make people give up. And the worst part is no one at ESD will even tell you how long it might take or what's actually happening. They just expect us to wait indefinitely with no income!

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same!!! i had to borrow money from everyone i know just to survive while waiting. so humiliating

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To give you some insight from someone who worked in the system: each adjudication is indeed handled separately, but if you have multiple pending issues, sometimes an adjudicator will try to resolve them together. The second adjudication is almost certainly due to your new part-time employment as others have mentioned. Here's what you can do to potentially speed things up: 1. Call ESD and ask specifically what documentation they need for both issues 2. Upload all relevant documents through eServices (pay stubs, work schedules, etc.) 3. Continue filing your weekly claims accurately while waiting 4. If it's been more than 3 weeks, contact your state representative (seriously, this often works) 5. If you're experiencing financial hardship, make sure to mention this when you speak to ESD The fact that you have a legitimate reason for the second adjudication (starting part-time work) means this should be fairly straightforward to resolve once someone reviews it.

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Thank you so much for this detailed explanation! I'll definitely try contacting my state rep if this continues much longer. Quick question - when you say contact ESD, is there a direct number I should use? The main line never seems to connect me to an actual person.

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Try calling 833-572-8400 first thing in the morning (8am) - that's the main UI customer service line. If that doesn't work, the trick is to call 800-318-6022 and when the automated system asks what you're calling about, say "file a new claim" - this usually gets you in the queue faster than other options. Once you get through, explain you need to speak to someone about your adjudications. Also, if you're really desperate, try calling right at 4:30pm when they're about to close - sometimes there's less volume then. @Amara Okafor

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I went through this exact situation last year! Had my original adjudication for job separation, then got a second one when I started doing some freelance work. What helped me was being super proactive - I called ESD (took forever to get through), explained both situations, and asked what specific documents they needed for each case. The agent told me the second adjudication was routine for new earnings and that having my 1099 forms and detailed work logs ready would speed things up. It still took about 6 weeks total, but at least I knew what was happening. Don't give up - keep filing your weekly claims even while waiting because you'll get backpay once it's resolved!

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This is really helpful to know! 6 weeks still sounds like a long time when you're stressed about bills, but at least knowing it's routine makes me feel less panicked. Did you have to provide the 1099s and work logs upfront, or did they request them during the process? I'm wondering if I should gather all my part-time work documentation now even though they haven't specifically asked for it yet. Also, did your backpay include the partial benefits for the weeks you worked part-time?

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I'm dealing with something similar right now - got my first adjudication in early October and then a second one popped up last week after I reported some gig work earnings. It's so frustrating not knowing what's happening or how long this will take! From reading everyone's responses here, it sounds like the second adjudication for your part-time work is pretty standard, which is somewhat reassuring. I'm going to try that Claimyr service someone mentioned since I've had zero luck getting through to ESD on my own. Has anyone here had success getting both adjudications resolved at the same time, or do they really handle each one completely separately? The waiting is killing me financially.

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I'm in a really similar boat - it's such a relief to know I'm not the only one dealing with multiple adjudications! The financial stress is unreal when you're just trying to survive while waiting for them to make decisions. From what I've learned in this thread, it sounds like each adjudication gets handled separately, but sometimes if you get a helpful agent on the phone they can give you updates on both at once. I'm definitely going to try calling ESD using those phone number tips @Lena Kowalski shared, and maybe look into that Claimyr service too if I keep getting nowhere. Hang in there - seems like most people eventually get their backpay even though the wait is brutal!

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I've been through this exact scenario! Had my original adjudication drag on for weeks, then boom - second one appears when I started doing some delivery driving. The good news is that once they finally got to my case, both issues were resolved within a few days of each other. What really helped was calling my state representative's office after 8 weeks of waiting. They have a constituent services team that can actually get ESD to prioritize your case. I know it sounds intimidating, but they deal with unemployment issues all the time and were super helpful. Also, make sure you keep filing your weekly claims religiously - I almost gave up doing that and it would have cost me weeks of backpay. The system is definitely broken, but most people do eventually get their benefits once the adjudications are complete.

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