TWC login error preventing unemployment application submission - urgent help needed before deadline

Listen up, because this is important. If you can't get through online, you need to call them ASAP. Here's what you should say: "Hi, I'm having trouble with my identity verification for unemployment benefits. Every time I log in and try to submit my documents, I get an error message. The screen just goes blank or shows an error after logging in. Can you help me find another way to submit my documents?" Make sure you have all your docs ready when you call. They might be able to take your info over the phone or give you an email to send everything to.

Yo, I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Check out this video: https://youtu.be/V-IMvH88P1U

Ugh, classic government website issues. 🙄 Have you tried clearing your cache and cookies? Sometimes that helps with weird login problems.

Have you tried applying during off-peak hours? Like really early in the morning or late at night? Sometimes the system is less buggy when there's less traffic.

Have you checked their Twitter? Sometimes they post updates about system issues there. Might be worth a look.

Have you tried contacting your local representative? Sometimes they can help push things through when the system is being a pain.

the unemployment system is a joke. they make it so hard on purpose so people give up. its criminal

This happened to me too! I ended up going to the unemployment office in person. It was a long wait, but I got everything sorted out. If you have one nearby, it might be worth a shot.

Oof, I feel ya. I'm in the same boat. This system is such a cluster****. Good luck, hope you get through!

I had the same issue last month! It's so frustrating. What worked for me was using a different browser. Try Chrome if you're using Firefox, or vice versa. Also, make sure your browser is up to date.

As an authoritative comment on your situation, it is understandable to feel frustrated with technical issues, especially under tight deadlines. While clearing your cache or using a different browser can solve minor issues, systemic issues may require alternative approaches. Claimyr, as mentioned, indeed offers a viable solution for those struggling to get in touch with live agents, though it comes at a cost. It's successful for many, yet not a universal fix due to its financial aspect. Contacting your local representatives and visiting the unemployment office in person are commendable routes, often leading to direct assistance. However, these also demand time and patience. Checking social media for updates is a proactive approach, as agencies might post real-time information there. Ultimately, exhausting all these methods increases your chances of a successful claim. Consider balancing these options according to your convenience and urgency, but do not hesitate to utilize every resource at your disposal.

I went through this exact same nightmare last year! Here's what finally worked for me: First, try using incognito/private browsing mode - sometimes saved login data gets corrupted. If that doesn't work, try accessing the site from your phone instead of computer (or vice versa). The mobile version sometimes works when desktop doesn't. Also, screenshot every error message you get - this helps when you call them. If all else fails, you can also try faxing your documents directly to TWC. I know it sounds old school, but when I was stuck, their fax line was actually more reliable than their website. The number should be on their contact page. Don't give up - you've got this! 💪

I just went through this exact same issue two weeks ago! The error you're describing sounds like a session timeout or authentication problem. Here's what saved me at the last minute: 1. Clear ALL your browser data (not just cache/cookies - do a full reset) 2. Try using Microsoft Edge if you haven't already - weird but it worked when Chrome and Firefox failed me 3. If you're on WiFi, try switching to mobile data or vice versa 4. Most importantly - call the TWC technical support line at (800) 939-6631, option 1, then option 4. Tell them specifically "I'm getting authentication errors during document upload and my deadline is tomorrow." They can sometimes reset your account on their end. I was literally crying at 11 PM the night before my deadline when I finally got through. The tech support person was able to see that my account was stuck in some kind of loop and cleared it immediately. Don't lose hope - there are people there who want to help you succeed! Also, if you do get through online, submit everything twice just to be safe. Good luck! 🤞

I'm dealing with a similar login issue right now and it's so stressful! One thing that helped me recently was disabling any browser extensions or ad blockers temporarily - sometimes they interfere with government sites. Also, if you have any VPN running, try turning it off. Government websites can be really picky about that stuff. Another option if you're really stuck: some local libraries have computers set up specifically for unemployment applications, and the librarians are often familiar with common issues. They might be able to help you troubleshoot or even let you use a computer that's known to work with the TWC system. Hang in there - I know how overwhelming this feels when you're up against a deadline. You're not alone in this struggle! 🫂

I've been helping people with TWC issues for years, and here's my emergency checklist for your situation: **IMMEDIATE ACTIONS (do these tonight):** 1. Try the TWC mobile app instead of the website - it often works when the site doesn't 2. Document everything with screenshots/photos of error messages 3. Send yourself an email with all your documents attached as backup proof of your attempt to submit **BACKUP PLAN FOR TOMORROW:** - Call (512) 463-2222 at exactly 8:00 AM when they open - first calls get through faster - If busy, keep calling every 15 minutes - Have your Social Security number, TWC ID, and all documents ready - Say: "I have a deadline TODAY and cannot access my online account due to technical errors" **NUCLEAR OPTION:** Visit your nearest TWC office first thing in the morning with printed copies of everything. They CANNOT turn you away if it's your deadline day and you have proof you tried online. The system has been extra glitchy lately due to high volume, but they have protocols for technical failures. You will NOT lose your benefits over a website bug - just document your attempts and be persistent. You've got this! 💪