
Texas Unemployment
CommunityGovernment Services


Ask the community...
I was let go from my restaurant management position in March and wasn't sure if I'd qualify for unemployment because my former boss has a history of fighting claims (and writing up employees for bogus reasons). I waited until early May to file my TWC claim because I was intimidated by the whole process. Surprisingly, after about 3 weeks of review, my claim was actually approved! My determination letter came yesterday showing a weekly benefit amount of $525. Here's my situation: I just accepted a new job starting next Monday that pays less than my previous position. I haven't received ANY unemployment payments yet even though I've been filing my payment requests every two weeks. Will TWC still pay me for those weeks I was unemployed (from when I filed in May until now)? Or does getting a new job automatically cancel everything? Also, if I report my new income on my next payment request, will I still get partial benefits since it's less than what I made before? I'm really confused about how this works and worried I might lose all those back payments I was counting on for rent.
I'm really confused about my benefit period with TWC. I got laid off in January and filed for unemployment right away. My determination letter said I qualify for $425 weekly, but it looks like my benefits are only scheduled to last for about 3 months (12 weeks total). I thought Texas unemployment benefits lasted for 6 months? Is this normal or did something go wrong with my claim? My coworker who got laid off at the same time says his benefits are for 26 weeks. I've tried calling TWC for three days but can't get through to anyone for an explanation.
One thing NO ONE mentioned yet - are you on REGULAR unemployment or some other type?? If you're on Disaster Unemployment or Trade Adjustment Assistance those have different rules and benefit periods. Just checking bc your post didnt say which type.
I'm going through something similar right now! Got laid off in February and my benefits are only for 16 weeks instead of the full 26. It's really stressful when you're already dealing with job hunting and then find out your safety net is shorter than expected. One thing that helped me understand it better was looking at the actual dollar amounts on my determination letter. The TWC calculates your maximum benefit amount (MBA) based on your wages during the base period, and that total gets divided by your weekly amount to determine how many weeks you get. So even though the weekly amount might look good, if you didn't work the full base period, your total MBA is lower. I've been trying to be strategic about my job search since I know I have less time. Maybe we can help each other out with job leads if we're in similar fields? What industry are you in?
Hey y'all, I'm in a really tough spot and not sure if TWC benefits are even an option for me. I had to quit my restaurant job about 8 months ago because of serious pregnancy complications. After my son was born, we found out he has a rare condition that causes frequent seizures, and doctors have told us his life expectancy is only 2 years or less. I can't return to work because he needs constant care - we have in-home therapy sessions and medical appointments almost every day. My little boy is on SSI, but it's nowhere near enough to cover our expenses. Does anyone know if I qualify for any type of unemployment benefits in this situation? I was working full-time for almost 2 years before I had to leave. I'm desperate for additional income but can't possibly work right now with his medical needs.
I just wanted to follow up - did you have any luck with the suggestions here? The TANF option seems like it might be your best bet in the immediate term. Sending positive thoughts to you and your little one.
I'm so sorry you're going through this heartbreaking situation with your son. While others have covered the unemployment eligibility well, I wanted to mention a few additional resources that might help: 1) Check if your county has a Special Needs Alliance or similar organization - they often have emergency financial assistance specifically for families with medically complex children. 2) Contact United Way by dialing 211 - they maintain a comprehensive database of local assistance programs and can often connect you with resources you might not find otherwise. 3) Some utility companies have hardship programs that can reduce your monthly bills, which frees up money for other expenses. Also, don't overlook applying for WIC if you haven't already - even though your son has special dietary needs, they may be able to help with approved formula or foods. Hang in there, and please keep us updated on how things go with TANF and the other suggestions.
My son had his appeal hearing on August 13th for his unemployment claim (he had been denied initially for 'insufficient wages' which wasn't true). He received the decision letter on August 23rd saying the examiner's decision was REVERSED in his favor, but it's been almost 2 weeks and nothing has changed on the TWC online portal. It still shows $0 benefit amount and 'disqualified' status. How long does TWC typically take to update their system after an appeal decision? He's getting really anxious because he needs these benefits to cover rent next month. Has anyone dealt with a reversed decision recently and can tell me how long it took to see it reflected online and to actually receive payment? This would be his first payment since filing back in July.
2-3 MORE WEEKS?!?! That's INSANE!!! They already made the decision! Why does it take a month to push a button and update a computer system? This is why people get so frustrated with TWC. At least you got confirmation though...that's more than I got for weeks.
This is so frustrating but unfortunately very typical for TWC. I went through something similar last year with a reversed appeal decision. Here's what helped me get through the waiting period: 1. Document everything - take screenshots of your portal daily showing the "disqualified" status, save all payment request confirmations, and keep copies of the appeal decision letter 2. Set up a simple spreadsheet tracking each week you're owed benefits - this helps when you finally get paid to make sure nothing is missing 3. Keep doing those bi-weekly payment requests no matter what the portal says - this is crucial for getting backpay The waiting is agonizing when you need the money, but the system will eventually catch up. In my case, when it finally updated, I received about 8 weeks of backpay within 3 business days. Hang in there - the reversed decision means you WILL get paid, it's just a matter of when their ancient computer system processes it.
I've been waiting 3 weeks between payment requests and now I can't even request payment or submit a new application. I've tried calling TWC multiple times but can't get through to a live person. This is so frustrating! Has anyone else dealt with this? What can I do to fix this mess?
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/V-IMvH88P1U
I know it sounds sketchy, but I swear it worked for me. Saved me hours of frustration. Worth every penny imho.
I tried Claimyr too, and I was pleasantly surprised. It's unfortunate that we have to resort to third-party services, but when you're desperate, anything that works is worth a shot.
This is such a mess! I've been dealing with TWC for weeks now and it's like they don't want to help anyone. The fact that people are having to pay $20 just to talk to someone shows how broken this system really is. I'm going to try the fax method someone mentioned - if TWC wants to live in the stone age, I guess we have to meet them there! Has anyone had luck with visiting the local offices in person? I'm thinking of taking a day off work just to camp out there until someone helps me.
Kaiya Rivera
One thing to watch out for - make ABSOLUTELY SURE you report your new job income correctly. If you under-report, they'll hit you with an overpayment later that you'll have to pay back with interest. And if they think you deliberately misreported, they can disqualify you for benefits entirely and potentially pursue fraud charges. The TWC system is broken in a lot of ways, but they're VERY efficient at finding overpayments!
0 coins
Katherine Ziminski
this happened to my cousin and they made him pay back almost $4000! he had to set up a payment plan with them.
0 coins
Connor Murphy
AuthorThanks for the warning. I'll be extremely careful about reporting everything accurately. My new employer pays biweekly so I'll need to figure out how to calculate the weekly amounts correctly.
0 coins
StellarSurfer
For biweekly pay calculation, just divide your gross pay by 2 to get the weekly amount for TWC reporting. So if you earn $1000 biweekly, report $500 per week. Make sure you're reporting GROSS earnings (before taxes/deductions) for the week the work was performed, not when you get paid. Also, since you mentioned your old boss fights claims - keep all your TWC documentation! Sometimes employers will try to appeal even after initial approval, especially if they see you're getting benefits. Having everything organized will help if any issues come up later. The fact that you got approved despite your boss's history is actually a really good sign that your case was solid. TWC doesn't approve lightly when there's employer pushback.
0 coins