I'm so glad you got this resolved! This thread is really helpful for anyone going through the same situation. One thing I'd add is that if you ever have to deal with TWC correspondence again, make sure to respond within their deadline (usually 10 days from the date on the letter). I've seen people miss the deadline and then have to go through a much longer appeals process. Also, when you're documenting work search activities, be as specific as possible - include company names, dates, and method of application. TWC sometimes does random audits of work search records and the more detailed your records are, the smoother any review will go.

Just wanted to add my experience for anyone else who might be reading this thread. I went through something very similar last year - got my first payment, then suddenly hit with the "more information needed" message. In my case, it was because my former employer filed a late protest claiming I was terminated for misconduct rather than laid off. The whole thing was completely false, but it still took about 3 weeks to resolve even with me providing evidence right away. The frustrating part is that TWC doesn't always explain WHY they need more information in that initial message, so you really do have to dig into your correspondence inbox to figure out what's going on. My advice is to respond to whatever they're asking for as quickly and thoroughly as possible, and don't assume the issue will resolve itself - be proactive about following up. Also, keep requesting your weekly payments even while the issue is pending, because once it's resolved, they'll backpay everything you were owed.

Guys, I think I figured out why this happens sometimes. If your benefit year is ending soon, the system might glitch and show $0 even if you have weeks left. Worth asking about when you call!

This happened to my sister a few months back! Turned out there was an issue with her weekly certification that flagged something in the system. Even though she answered all the questions correctly, some automated check triggered and zeroed out her payment. The rep she spoke to said it happens more often than you'd think. Make sure to ask them to review your most recent certification answers when you call - sometimes they can see what triggered the flag and fix it right away. Hope you get it sorted soon! 🙏

I want to add some practical advice about timing and next steps. If you do decide to quit, apply for unemployment benefits IMMEDIATELY - don't wait. The sooner you file, the sooner the process starts, and there's a one-week waiting period before benefits can begin anyway. Also, when you're gathering documentation, include any evidence that shows the treatment you're receiving is different from other employees. Performance metrics comparing your quotas to coworkers, emails showing different standards being applied to you, etc. This helps establish a pattern of targeting rather than just general workplace stress. One more thing - if you have any coworkers who've witnessed the inappropriate comments or impossible quotas, ask if they'd be willing to provide written statements. Even if they're still employed there, sometimes people will help if you explain the situation. Just be discreet about it. The documentation you're already thinking about (texts, emails to HR, doctor's notes) sounds like you're on the right track. Keep building that paper trail and don't let anyone convince you that workplace harassment is "just part of the job." You deserve a safe work environment.

I went through a similar situation with a toxic supervisor in 2023 and successfully got TWC benefits after quitting. Here's what I learned: Start documenting IMMEDIATELY if you haven't already. Create a timeline with dates, times, witnesses, and exact quotes. Save everything to a personal email or cloud storage - don't rely on company systems. For your specific situation with impossible quotas, try to get written proof of the disparity. Can you screenshot performance dashboards showing everyone's targets? Request your performance metrics in writing? Even asking your supervisor via email "Can you clarify why my quota is [X] while other team members have [Y]?" might get them to respond in writing. The "good cause" standard is high, but workplace harassment and discriminatory treatment can qualify. The key is showing you exhausted reasonable options to fix it before quitting. Send ONE final email to HR documenting all your previous complaints and requesting immediate action. Keep it professional but detailed. If your anxiety is documented by a doctor, make sure they note the connection to workplace stress. That medical evidence can be crucial. One last tip - when you do quit, don't storm out. Give appropriate notice and keep your resignation letter factual and professional. Emotional outbursts can hurt your case later. You've got this! The process is stressful but worth fighting for if you have solid documentation.

I'm just starting to navigate this same situation and this thread has been absolutely invaluable! Started my new job 3 weeks ago after 5 weeks on unemployment, and I was completely lost about this waiting week requirement until I found this conversation. My WBA was $448, so I need to hit $896 in gross earnings. I'm currently at about $675, so probably another paycheck or two before I can make that call. The breakdown everyone has provided here - tracking gross vs net pay, the 8 AM calling strategy, having documentation ready, expecting 10-12 business days for processing - is so much clearer than anything I found on TWC's official resources. I've already set up a running total tracker on my phone and organized all my pay stubs by date. It's incredible that this community thread provides better guidance than the actual government agency! The fact that TWC reps tell people they're "smart to follow up" on this payment really says it all about how poorly they communicate these requirements. Planning to bookmark this thread and definitely come back to share my experience once I go through the process. Thank you all for creating such a helpful resource for people dealing with TWC's confusing system!

This thread has been an absolute lifesaver! I'm in almost the exact same situation - just started a new job after being on unemployment and was completely confused by the "2x your unemployment" requirement. My WBA was $462, so I need to earn $924 gross before I can claim my waiting week. Currently at about $580 in earnings, so getting there slowly but surely. What really strikes me reading through everyone's experiences is how this one community conversation has provided clearer, more actionable guidance than anything on TWC's official website. The tips about tracking gross earnings (not net!), calling right at 8 AM, organizing pay stubs by date, and expecting that 10-12 day processing timeline are pure gold. I've already started that phone note tracking system several people mentioned - such a simple but effective way to stay on top of progress toward that threshold. It's honestly shocking that TWC makes this process so unnecessarily complicated when it could be explained clearly in a simple FAQ. Going to follow everyone's advice about calling early morning once I hit my target. Really appreciate all of you taking the time to share your real experiences - you're helping people claim money they've rightfully earned but might otherwise lose due to TWC's poor communication. This thread should be pinned as the definitive guide to understanding waiting week requirements!

I'm a former TWC caseworker and wanted to add some clarity to help ease everyone's worries. The ReliaCard mailing process has several steps that aren't visible to claimants. When TWC shows "mailed" in your account, that's when we transmit your eligibility data to ReliaCard - not when the physical card ships. ReliaCard then has to verify the data, print the card, and package it before sending to USPS. This typically adds 2-3 business days before it actually enters the mail stream. Given that your card shows mailed on May 19th, and factoring in Memorial Day weekend, you're probably looking at actual mail delivery starting around May 24th-25th. So you've really only had 1-2 delivery days so far. I'd expect your card by Thursday at the latest. If it doesn't arrive by Friday, then definitely contact ReliaCard at 1-866-295-9901. Also, just so you know - your benefits are 100% safe even if the card is delayed or lost. The funds don't disappear and will be available whenever you get your card or replacement.

Just wanted to share my recent experience to hopefully give you some peace of mind! I was laid off from my manufacturing job in March and went through this exact same stress. My card showed "mailed" on TWC's website on a Thursday, but it didn't actually arrive until the following Wednesday - so about 6 business days total. What really helped me was understanding that USPS delivery times can vary a lot depending on your area and current mail volume. I'm in a smaller town outside Houston and our mail delivery has been pretty inconsistent lately. The card came in a very plain white envelope that honestly looked like junk mail at first glance, so definitely check everything carefully. One thing I did was sign up for USPS Informed Delivery (it's free) which emails you photos of all the mail coming to your address each day. That way I knew to expect it before even checking the mailbox. Based on all the timelines shared here, it sounds like you're still well within the normal range. Try not to stress too much - I know it's easier said than done when rent is coming up!