So glad you got it resolved! This is really helpful info for others dealing with the same issue. The program transition from DUA to regular UI for self-employed folks definitely seems to be causing a lot of confusion. I was wondering - when you switched programs, did you have to restart your claim completely or did they just update your existing one? And did the transition affect your payment amount at all? Thanks for sharing the update!

This is super helpful information! I'm in a similar situation where I'm self-employed and have been wondering about the DUA vs regular UI thing. I applied for DUA back when it was available but haven't had any payment issues yet. Should I be proactive and call TWC to see if I need to be switched over to the regular UI program, or should I just wait until they contact me? I don't want to create problems where there aren't any, but I also don't want to be caught off guard like you were. Also, does anyone know if there's a deadline for this program transition?

Quick update question - has your payment status changed in the system yet? Sometimes the TWC portal will show a payment date before you actually receive the money, which can help you plan. Also, make sure your direct deposit information is correct in the system - I've seen cases where people won appeals but had outdated banking info.

Hey Javier! Congrats on winning your appeal - that's such a huge relief after 3 months of fighting! I went through something similar last fall and totally understand the anxiety of waiting for the money to actually show up. In my case, once I saw "Payment Processing" in the portal (which sounds like where you're at now), it took exactly 2 business days for the direct deposit to hit my account. That status change is actually a really good sign - it means they've moved your claim from the appeals queue into the regular payment processing system. Since you mentioned this is happening mid-week, I'd expect to see the money by Friday or Monday at the latest. Keep checking that portal each morning like others suggested - TWC updates overnight and you'll likely see it change to "Paid" with a deposit date before the money actually arrives. Fingers crossed it comes through quickly for you!

I went through this exact situation with a temp contract in Austin last year. Since you mentioned it's a W-2 position, you're definitely in a good spot - your employer has been paying unemployment taxes on your behalf. A couple of things that helped me: 1. Screenshot or save any job postings that clearly showed the temporary/contract nature when you originally applied 2. Keep any emails mentioning the 6-month duration or budget constraints - these serve as great supporting evidence 3. When you file, be very clear that this was always intended as a temporary position with a defined end date The process was actually pretty straightforward for me. I filed the day after my contract ended, uploaded my original offer letter and a few relevant emails, and was approved within about 10 days. The key is having that paper trail showing it was genuinely a temp position that's ending as originally planned, not a permanent job you're leaving. Since you've been paying into the system and have documentation, you should be fine. Just make sure to file promptly after your last day and keep detailed records of your job search activities from day one.

I'm in a similar situation with a 4-month contract ending next month in San Antonio. Reading through all these responses has been incredibly helpful! One question I haven't seen addressed - if my contract was originally supposed to be 6 months but they're ending it early at 4 months due to budget cuts, does that change anything for unemployment eligibility? I'm worried TWC might see it as being "fired" rather than a contract completion. My original offer letter clearly states 6 months, but now they're cutting it short. Has anyone dealt with this specific scenario?

Just wanted to add my experience here since I went through this exact same thing last year! Got laid off, received severance as a lump sum, reported it honestly on my TWC application, got approved but then... nothing. No payments for weeks. I was panicking just like you, calling constantly and getting different answers from different reps. Finally figured out it was the severance causing the delay. What really helped me was calculating it myself - I took my total severance amount and divided it by what my weekly benefit amount would be (you can estimate this from the TWC calculator online). That gave me a rough idea of how many weeks I'd be disqualified. The key things that saved my sanity: - Found my determination letter in the correspondence section (like others mentioned) - Set up direct deposit immediately so there wouldn't be delays once payments started - Created a simple calendar reminder for when my disqualification period would end - Kept doing my work searches religiously even during the waiting period The hardest part is just not knowing what's happening. Once I understood the severance timeline, the anxiety went way down. Your payments WILL start automatically once that period ends, as long as you keep up with your biweekly requests and work searches. Hang in there - this is probably the most stressful part of the whole process, but it does get better once you know what's going on!

I'm currently going through this exact same situation! Filed my claim about 10 days ago after being laid off, got approved, but no payments yet. I also received a severance package that I reported on my application. This entire thread has been incredibly eye-opening - I had absolutely no clue that severance gets divided by your weekly benefit amount to create a disqualification period. No wonder I haven't received any payments yet! I was starting to think there was some kind of system error or that I had filled something out wrong on my application. I'm going to log into my TWC account right now and check that correspondence inbox for my determination letter. Based on what everyone's saying, that should tell me exactly when my disqualification period ends so I can stop wondering and actually have a timeline to work with. Really grateful to have found this community - it's such a relief to know this confusion is completely normal and that so many others have successfully navigated through it. TWC definitely needs to be way more upfront about explaining how severance affects your payment timeline instead of leaving people stressed and in the dark about what's happening with their claims!

Pro tip: Take screenshots of the error messages. If you end up having to call (which you probably will), having those can help the rep understand what's going on faster.

I went through the same nightmare last month! What finally worked for me was using a different device entirely - switched from my phone to my laptop and it went through on the first try. Also, make sure you're not using any VPN or ad blockers as those can interfere with the submission process. The system seems super finicky about browser extensions. If all else fails, try calling the TWC customer service line at 8am sharp when they open - you'll have better luck getting through than later in the day.