Had my TWC appeal hearing today - employer no-show but can still appeal? How soon will system update?
Just had my first TWC appeal hearing this morning after waiting since OCTOBER (almost 5 months!!). The employer didn't even bother to show up, but the hearing officer told me they could still appeal whatever decision gets made? How is that fair?! I've been struggling financially this whole time while they just ignore the process and then get another chance? The officer said I'd get a determination letter in the mail, but does anyone know how quickly the TWC online portal updates after these hearings? I'm checking my account obsessively and nothing has changed yet. Will it update before I get the physical letter or should I just keep watching my mailbox? This waiting game is driving me crazy, especially since I've already been waiting since October!
20 comments
Maggie Martinez
The TWC system typically updates within 5-7 business days after your hearing. However, the actual determination letter might arrive in your mailbox before the online status changes - it's weird how their system works sometimes. And yes, unfortunately, the employer has 14 days to appeal the decision even if they didn't attend the original hearing. The good news is that their no-show generally works in your favor since they didn't present any evidence against your claim.
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Zane Gray
•Thanks for this info! 5-7 more days of waiting feels like torture after all this time. Do you know if there's any way to check if they file another appeal? Or will I just get surprised with another hearing notice?
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Alejandro Castro
UGH the TWC appeal system is such a JOKE!!! My employer didn't show up either and I thought I was in the clear, then they appealed at the last possible day and I had to go through the whole process AGAIN. The system is totally rigged against us regular folks. I had to wait almost THREE WEEKS for my portal to update after my hearing. Meanwhile bills piling up and no income!!
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Monique Byrd
•same happend to me. employer no showed then filed appeal on day 13 smh
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Jackie Martinez
When my appeal happened last month, my online account was updated exactly 6 days after the hearing. But I've heard it can take anywhere from 3 days to 2 weeks depending on how backed up they are. Have you tried calling to check the status? I know getting through to TWC is practically impossible these days.
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Zane Gray
•I tried calling but just got the busy signal over and over. Gave up after about 20 attempts. The automated system doesn't have any info either when I check by phone.
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Lia Quinn
I went thru 2 appeals with TWC last year & just wanted to say hang in there! For what its worth my employer didnt show up either time & the judge ruled in my favor both times. They didnt file a 2nd appeal after losing the first one. Most companies dont bother with the 2nd appeal unless they have really strong evidence. Fingers crossed for u!
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Zane Gray
•That makes me feel better, thank you! Did you get back pay for all the weeks you were waiting during the appeal process?
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Lia Quinn
•Yep got backpay for everything! Took about 10 days after decision letter for the money to hit my account. Felt like christmas morning lol
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Haley Stokes
If you need to get through to TWC to check on your appeal status, I'd recommend trying Claimyr (claimyr.com). They helped me get through to an actual agent within 30 minutes after I'd been trying for days on my own. They have a video demo of how it works at https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh. It was worth it to get an update on my appeal rather than anxiously checking my mailbox every day for weeks. The agent was able to tell me exactly where my case stood and when to expect the determination.
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Monique Byrd
•does that thing actually work? i tried calling twc like 50 times last month
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Haley Stokes
•It worked for me and saved me a ton of frustration. My neighbor used it too when she was having ID.me verification issues. Way better than hitting redial all day!
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Asher Levin
Just to add a bit more detail since I went through this recently - the online portal usually updates with a "Decision mailed on [date]" status first. Then a few days later it might show "Appeal: Claimant Eligible" or something similar. The actual payment release usually happens 2-3 days after that. So there are several stages to watch for in the portal.
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Zane Gray
•This is super helpful - gives me specific things to look for in my account! Thanks for breaking down the stages.
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Monique Byrd
my appeal took 4ever but i won. best advice is keep requesting payments every 2 weeks even while u wait. if u win they pay everything at once
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Zane Gray
•I've been doing my payment requests religiously every two weeks even though they've all been denied pending the appeal decision. Hopefully it pays off (literally)!
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Maggie Martinez
One more thing to be aware of - even after you win the appeal and the determination is in your favor, it can take 10-14 business days for the payment to be processed. They have to manually review and release the back payments. If it goes longer than two weeks after you receive the favorable determination letter, that's when you should start calling to follow up.
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Zane Gray
•Thank you for this additional info. This whole process takes so much longer than they lead you to believe!
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Alejandro Castro
MY THEORY is they deliberately make everything confusing and slow hoping people will just give up. I had to appeal THREE TIMES because of TWC's own errors! They kept saying my employer filed an appeal when they NEVER DID - it was a system glitch! Finally got someone on the phone who fixed it after MONTHS of waiting. The whole system needs an overhaul!!
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Lia Quinn
•omg that's horrible! glad u finally got it fixed tho. sometimes i think half their computer systems are from the 1990s lol
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