TWC appeal timeline confusion - filed Sept 27, still waiting
I'm super stressed about my TWC appeal. I filed it on September 27 after getting denied benefits because my employer said I was fired for misconduct (which is NOT true - I was laid off due to department restructuring). It's been almost 4 weeks now and I haven't heard ANYTHING. No mail, no update on the portal, nothing! When I check my appeal status online it just says "pending" with no other info. Is this normal timing for appeals in Texas? How much longer should I expect to wait? My savings are almost gone and I really need to know if there's something else I should be doing or if this is just how long it takes. Anyone gone through this recently?
22 comments


Evan Kalinowski
Appeals are taking about 5-7 weeks right now from what I've seen. The TWC is seriously backlogged with appeals since the beginning of the year. Make sure you continue requesting payment every two weeks even while waiting for the appeal decision! That way if you win, they'll pay all those weeks retroactively.
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The Boss
•Thank you! No one told me I needed to keep requesting payments. I thought I had to wait for the appeal decision first. I've missed like 3 payment requests already...can I still go back and request them?
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Victoria Charity
i went thru this in july, my appeal took 6 weeks exactly. its just how it is right now, TWC is slow af
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The Boss
•6 weeks?! Ugh, I was hoping it would be faster. Did they contact you for any additional info during that time?
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Victoria Charity
•nope they didnt ask for anything else. just got a letter in the mail one day. i won btw. hope u do too
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Jasmine Quinn
You absolutely need to be requesting payment every two weeks while your appeal is pending! This is critical. As for timeline, my appeal took 8 weeks in February 2025, but I've heard they're moving faster now. One thing to try - I had trouble reaching an actual person at TWC for WEEKS until someone told me about Claimyr (claimyr.com). It's a service that helps you get through to a TWC rep usually within an hour instead of calling for days. They have a demo video here: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh. I was skeptical but it worked and the rep could tell me more details about my appeal status that weren't showing online.
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The Boss
•Thanks for the suggestion! I tried calling TWC about 20 times this week and either get disconnected or it says call volume too high. I'll check out that service - I just need to talk to an actual human at this point.
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Oscar Murphy
•Just FYI - TWC appeal division is different from the regular claims department. Even if you get through to a regular rep using that service, they likely won't have detailed info about your appeal status beyond what you see online. Appeals specialists don't take phone calls - they'll contact you when they need something or when they make a decision. Patience is unfortunately required with appeals.
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Nora Bennett
THE APPEAL SYSTEM IS RIGGED AGAINST US!! I waited 10 weeks for my appeal hearing last year and then they scheduled it during my work hours with only 3 days notice!! When I asked to reschedule they said I could but it would add ANOTHER 4-6 weeks of waiting!!! The whole system is designed to make people give up. Keep fighting and DOCUMENT EVERYTHING.
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Evan Kalinowski
•While I understand your frustration, most appeal delays are due to volume rather than intentional obstruction. The appeal tribunal is separate from the regular TWC claims department and they schedule hearings as quickly as they can manage with limited staff. Yes, it's important to document everything, but the system isn't 'rigged' - it's just understaffed and overwhelmed.
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Ryan Andre
My sister just went through an appeal in August. Took about 5 weeks. Good luck!
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Oscar Murphy
In addition to what others have said about continuing to request payments, make sure you're meeting your work search requirements while waiting. You need to complete and document at least 3 work search activities each week. If you win your appeal but haven't been doing work searches, you could still be disqualified for those weeks. If your appeal has been pending for more than 8 weeks, you can contact your state representative's office. They often have liaisons who can check on the status for you. But at 4 weeks, you're still within the normal processing time frame unfortunately.
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The Boss
•This is really helpful info, thank you. I've been applying for jobs but wasn't keeping detailed records. I'll start documenting everything properly now. I had no idea about contacting my state rep - that's a good tip if this drags on too long.
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Lauren Zeb
When i file my appeal last month they sent me letter after 9 week. Then hearing was 2 week after that. So maybe 11 week total for me. The portal never update right.
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The Boss
•11 weeks!? That's crazy. Did you have to do anything special to prepare for the hearing?
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Lauren Zeb
•just had all my paper from work proving i didnt do what they say. hearing was on phone call and judge ask me question for 30 minute. my boss didnt even show up so i win easy.
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Evan Kalinowski
One more thing to add - the TWC Appeals department normally sends you a letter acknowledging receipt of your appeal within 7-10 days. If you didn't get that, I would double-check that they actually received your appeal. You can submit another one if needed (it won't hurt your case), just to make sure you're in the system.
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The Boss
•I did get a letter about a week after I filed saying they received my appeal. That's the only communication I've had so far. I guess that means I'm in the system at least.
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Sebastián Stevens
Hang in there! I know the waiting is incredibly stressful when you're running low on funds. Based on what others have shared, 4 weeks is still within the normal timeframe, though I totally understand your frustration. Since you mentioned you got the acknowledgment letter, that's good - you're definitely in the system. The key things to focus on now are: 1) Keep requesting payments every two weeks (even though you're not getting paid yet), 2) Document your work search activities thoroughly, and 3) gather any evidence that supports your case about the layoff vs. misconduct. The fact that your employer is claiming misconduct when you were actually laid off due to restructuring should work in your favor. Do you have any emails, documents, or witnesses that can back up your version of events? Having that ready will be important when your hearing gets scheduled. Stay strong - appeals do take time but many people win when they have the facts on their side like you seem to!
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Naila Gordon
•This is really encouraging, thank you! I do have some documentation - there was an email from HR about the department restructuring that happened about a month before I was let go, and I have the termination letter that mentions "position elimination" (though it's confusingly worded). I'm also planning to reach out to a former coworker who was laid off the same day to see if they'd be willing to be a witness. It's reassuring to hear that having the facts on my side matters - I was starting to worry this was all just a formality and they'd side with the employer no matter what.
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Diego Rojas
I just went through this same situation in January! Filed my appeal on January 15th after being denied for "misconduct" (I was actually terminated during a company downsizing), and my hearing was scheduled exactly 7 weeks later. The waiting is absolutely brutal, especially when you're watching your savings disappear. A few things that helped me: First, like others said, DEFINITELY keep requesting payments every two weeks - I almost made that mistake too but caught it just in time. Second, start organizing your evidence now while you wait. I created a simple folder with my termination letter, any emails about the company changes, and contact info for potential witnesses. The good news is that employers often don't show up to hearings or don't prepare well. In my case, my former employer's HR rep couldn't provide any specific examples of the "misconduct" they claimed, while I had clear documentation of the department closure. The hearing was only about 45 minutes and I won. One tip: when your hearing gets scheduled, they usually give you the option of phone or video. I chose phone because I was less nervous that way, but either works. The judges are actually pretty fair and will ask you direct questions about what happened. Hang in there - 4 weeks feels like forever but you're still in the normal timeframe. Keep documenting everything and stay hopeful!
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Lindsey Fry
•This is so helpful to hear from someone who just went through the exact same situation! It's reassuring that the judges are fair and actually listen to the evidence. I'm definitely going to start organizing my documentation better - I have everything scattered across different folders right now. The tip about phone vs video is good too, I hadn't thought about that choice but phone does seem less stressful. Did you have to do anything special to prepare your witnesses, or was having their contact info enough? And thanks for the encouragement - it really helps to know that employers often don't show up prepared. I keep imagining them having this perfect case against me, but you're right that they probably can't back up vague misconduct claims.
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