TWC claim stuck in 'review' status for 4 weeks - normal waiting time?

ya this is pretty normal tbh... my claim took almost 6 weeks to get approved last year. as long as u keep requesting payments on your assigned days youll get backpay for all those weeks once they approve u

The standard processing time is supposed to be 21 days, but TWC has been consistently running behind since 2025 began. A few things to consider: 1. Make sure you're completing your work search activities (minimum 3 per week) and documenting them carefully 2. Double-check that your ID.me verification is complete if they required it 3. Keep requesting payments on your designated days even while waiting If your employer is disputing your claim or if there were any issues with your employment separation, that can extend the review process significantly. Did you receive a determination letter yet?

OMG I WENT THROUGH THIS EXACT SAME THING!!! My claim was stuck in review for FIVE WHOLE WEEKS and I was going CRAZY checking my account every single day. Then suddenly one day it just switched to approved!! No explanation for the delay or anything. The most frustrating part was not knowing if I was doing something wrong or if they needed more info from me. Have you tried calling them? That's what I did but couldn't even get through 😩

If it's been a full 4 weeks with no determination letter, I recommend trying to speak with a TWC representative. Your situation sounds like a standard claim that should have been processed by now, especially for a company-wide layoff. The backpay will come once approved, but you need clarity on whether there's an issue causing the delay. I had success using a service called Claimyr (claimyr.com) that helped me get through to TWC when my claim was stuck. Their system holds your place in line so you don't have to keep redialing. They have a video demo at https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh that shows how it works. Once I actually got through to a person, they identified an employer response issue that was holding things up.

My brother waited almost 7 weeks and then found out his former employer had contested the claim even though he was laid off too! TWC never notified him about it. He only found out when he finally got through to someone on the phone. They were able to fix it that same day and he had his benefits the following week. So sometimes there are problems they don't tell you about that are causing the delay.

Everybody thinks TWC process is like some kind of automatic computer system that just pays you but its NOT. I work in HR and I can tell you what happens is TWC sends forms to your former employer who has 14 DAYS to respond about why you left. So thats already 2 weeks right there. If employer doesn't respond or disputes it or if ANYTHING at all looks unusual about your case, it gets flagged for manual review by an actual person. That's where the big delays come in. They are understaffed but legally they must make determination within 6 weeks even though their website still says 21 days. Just keep requesting your payments and make sure your work search log is perfect.

One other thing to check - log into your TWC account and look for the Correspondence/Inbox section. Sometimes they send you requests for additional information there but don't email you about it. If there's anything there that you haven't responded to, that could be what's holding things up.

wait are we supposed to be documenting the work searches?? i thought we just had to do them but didnt need to write them down unless they audit you? now im worried

UPDATE: I finally got through to TWC today! Used that Claimyr service and it worked - got connected to an agent in about 35 minutes. Turns out my former employer didn't respond to TWC's request for information within the timeframe, which caused the delay. The agent pushed my claim through for processing, and said I should see a determination letter within 2-3 business days. She confirmed all my payment requests were properly recorded and I'll receive backpay for all weeks once approved. Such a relief to finally know what was happening!

Congratulations on getting through and getting answers! This is such a perfect example of why it's worth the effort to actually speak with someone when your claim gets stuck. Your situation shows that sometimes the delay isn't anything you did wrong - it's just administrative issues on the backend that need a human to resolve. Thanks for sharing the update and for mentioning the Claimyr service - sounds like it really works for getting past those impossible phone queues. Hope your determination letter comes through quickly and you get that backpay soon!

This is such a valuable thread for anyone dealing with TWC delays! I'm going through something similar right now - my claim has been pending for 3 weeks and I was getting really anxious about it. Reading through everyone's experiences here really helps normalize what feels like an endless wait. It's reassuring to know that 4-6 weeks seems to be the unfortunate reality right now, even for straightforward layoff cases. I'm definitely bookmarking that Claimyr service in case I need it. Thanks to everyone who shared their timelines and especially to Luca for keeping us updated with the resolution. It really shows the importance of being persistent and actually getting someone on the phone when possible. Fingers crossed my claim moves along soon too!

This whole thread is so reassuring! I'm at week 5 with my claim stuck in review and was starting to think something was seriously wrong. Seeing that Luca got through with Claimyr and that employer non-response was the issue makes me think I should probably try calling too instead of just waiting it out. The uncertainty is honestly worse than the wait itself - at least now I have some realistic expectations that 4-6 weeks seems normal right now. Thanks everyone for sharing your experiences and timelines, it really helps to know we're not alone in this frustrating process!

This entire thread has been incredibly eye-opening! I just filed my claim last week after a layoff and was already getting impatient after 7 days of "under review" status. Reading everyone's experiences here really helps set realistic expectations - sounds like I need to mentally prepare for potentially 4-6 weeks rather than the 21 days advertised. I'm definitely going to start documenting my work searches more carefully based on the advice here, and it's good to know about resources like Claimyr if I need to escalate later. Really appreciate how supportive this community is and how people share their actual timelines and solutions. Luca, congrats on getting your claim resolved - gives the rest of us hope that persistence pays off!

This thread has been such a lifesaver! I'm currently at 3 weeks waiting and was starting to spiral thinking I did something wrong with my application. Reading through everyone's experiences really normalizes what feels like an impossibly long wait. It's both frustrating and comforting to know that 4-6 weeks seems to be the new normal despite TWC's 21-day promise. I've been obsessively checking my account daily and calling the phone line with no luck, so I'm definitely going to look into that Claimyr service if I hit the 4-week mark. The tip about checking the correspondence inbox is also super helpful - I never would have thought to look there for hidden action items. Luca, thanks so much for updating us with your resolution! It really gives hope that these delays usually do get sorted out eventually, even when it feels hopeless. The fact that it was just employer non-response and not something you did wrong is reassuring for those of us in similar situations.

This thread is exactly what I needed to find! I'm at week 2.5 of waiting and was already getting really stressed about the lack of movement on my claim. Reading through everyone's experiences here has been both reassuring and educational. It's honestly ridiculous that TWC still posts 21 days as their processing time when it's clearly taking 4-6 weeks for most people, but at least now I know what to realistically expect. The advice about keeping detailed work search logs and checking the correspondence inbox regularly is super valuable - I'll definitely make sure I'm staying on top of both. And the multiple success stories with Claimyr give me confidence that there are actual solutions when you hit that 4-5 week mark where you really need to talk to someone. Luca, huge congrats on finally getting your claim moving! Your whole journey from filing to resolution gives those of us still waiting a clear roadmap of what to expect and when to escalate. The fact that it was just an employer response issue and not anything you did wrong is really encouraging. Thanks for keeping us updated throughout the process - it makes this frustrating wait feel a lot less isolating!

Just wanted to jump in as someone who went through this exact situation about 8 months ago. My claim was stuck in review for almost 5 weeks and I was absolutely losing my mind checking the portal every few hours. What finally broke it loose was getting through to an actual person at TWC - turned out there was a simple coding error in my employer's response that was flagging my case for manual review. The Claimyr service that Ethan mentioned is legit - I used it too and it saved me from the endless redial game. Cost like $20 but totally worth it to actually speak with someone who could see what was happening with my claim. Once I got through, the agent fixed the issue in about 10 minutes and I had my determination letter within 3 days. Luca, so glad you got yours sorted out! For anyone else still waiting, don't panic if you hit that 4-6 week mark - it's unfortunately become the new normal. Just make sure you keep doing your payment requests and work searches exactly as scheduled. The backpay will come through once they approve you, so you won't lose any weeks you've been requesting. Hang in there everyone!

This thread has been incredibly valuable for setting realistic expectations! I'm currently at week 3 of waiting and was starting to panic that something was wrong with my application. Reading through everyone's experiences here really shows that 4-6 weeks has become the unfortunate norm, despite TWC's 21-day promise. What strikes me most is how common the employer non-response issue seems to be - it's happened to multiple people in this thread. Makes me wonder if employers just aren't prioritizing these TWC requests, which then creates these massive delays for claimants who did nothing wrong. The practical advice throughout this discussion has been so helpful - keeping detailed work search logs, checking correspondence regularly, and knowing about resources like Claimyr for when you really need to reach someone. Luca, huge thanks for walking us through your entire journey and updating with the resolution. It gives those of us still waiting a clear roadmap of what to expect and when to take action. I'm going to try to be patient for another week or two, but it's reassuring to know there are proven ways to break through these delays when the time comes. This community support makes the waiting process feel much less isolating!

This thread is absolutely incredible - thank you everyone for sharing your experiences and timelines! I'm currently at week 2.5 and was already starting to worry that my claim was somehow problematic, but reading through all these stories really normalizes what feels like an endless wait. It's both frustrating and reassuring to see that 4-6 weeks has become the standard despite TWC's misleading 21-day estimate. The recurring theme of employer non-response issues is really concerning - it seems like a systemic problem where employers aren't prioritizing these TWC requests, and then legitimate claimants get stuck in limbo through no fault of their own. Carmen's explanation of the behind-the-scenes process was particularly enlightening about why these delays happen. I've been following all the advice in this thread - keeping detailed work search logs, requesting payments on schedule, and checking my correspondence inbox regularly. It's good to know about Claimyr as a backup option if I hit that 4-5 week mark where escalation becomes necessary. Multiple success stories with that service give me confidence it actually works. Luca, congratulations on finally getting your resolution! Your journey from filing to approval gives those of us still waiting a clear timeline and shows that persistence really does pay off. The fact that it was just an administrative issue and not anything you did wrong is so encouraging for everyone else dealing with similar delays.

This whole discussion has been incredibly educational for someone like me who just filed their claim 10 days ago! I was already getting anxious seeing that "under review" status with no movement, but reading through everyone's experiences here really puts things in perspective. It's honestly shocking that TWC still advertises 21 days when clearly 4-6 weeks is the reality for most people. The pattern of employer non-response causing delays is really concerning - it seems like there should be a better system in place where TWC follows up more aggressively with employers instead of just letting claims sit indefinitely. But at least now I know what's likely happening behind the scenes and can set realistic expectations. I'm taking all the advice from this thread to heart - keeping meticulous work search logs, requesting payments on schedule, and checking my correspondence inbox regularly. The multiple success stories with Claimyr give me confidence that there are actual solutions when you need to escalate around that 4-5 week mark. Luca, huge congratulations on getting your claim resolved! Your entire journey from filing to approval has been so helpful for those of us just starting this process. It really shows that persistence pays off and that most of these delays are administrative issues rather than problems with the claimant's application. Thanks to everyone for creating such a supportive community where people share real timelines and practical solutions!

This thread has been such an incredible resource! I'm currently at week 3.5 and was starting to really stress about my claim being stuck in review. Reading everyone's experiences here has been both comforting and eye-opening - it's clear that 4-6 weeks has unfortunately become the new reality despite TWC's misleading 21-day timeline. The recurring pattern of employer non-response issues is really concerning and seems to be a major systemic problem. It's frustrating that claimants who did everything right get stuck in limbo because their former employers don't prioritize responding to TWC requests within the 14-day window. I've been following all the great advice shared throughout this thread - keeping detailed work search documentation, requesting payments on schedule, and regularly checking my correspondence inbox. It's reassuring to know about Claimyr as an option when I need to escalate, especially with all the success stories people have shared here. Luca, congratulations on finally getting your resolution! Your entire journey from filing to approval has given those of us still waiting such valuable insight into the process. The fact that it was just an employer response issue rather than anything you did wrong is really encouraging. Thanks to everyone for creating such a supportive community where people share real timelines and practical solutions rather than just venting. It makes this frustrating wait feel much less isolating when you know others are going through the same thing!

This thread has been absolutely invaluable for anyone dealing with TWC delays! I'm at week 2.5 myself and was getting really anxious about my "under review" status, but reading through all these experiences has completely changed my perspective. It's honestly ridiculous that TWC still advertises 21 days when 4-6 weeks seems to be the actual reality for most people right now. The pattern of employer non-response causing so many delays is really eye-opening - it shows how many of these situations are completely out of the claimant's control. Luca, huge congratulations on getting your resolution! Your entire journey from filing to approval has been such a helpful roadmap for those of us still waiting. The fact that it turned out to be just an employer response issue rather than anything you did wrong is really reassuring. I've been taking notes on all the advice shared here - keeping detailed work search logs, requesting payments on schedule, checking correspondence regularly, and knowing about Claimyr for when escalation becomes necessary. The multiple success stories with that service give me real confidence that there are actual solutions when you hit that 4-5 week wall. Thanks to everyone for being so open about their timelines and sharing practical solutions. This community support makes the whole frustrating process feel much less isolating!