Filed in December, still no TWC deposit in February - anyone else waiting this long?

omg yes!! filed dec 22 and still nothing. so frustrating!!!

This happened to me last year. Your claim might be flagged for an identity verification issue, especially if you worked in healthcare (they often have additional verification steps). Have you received any correspondence in your TWC correspondence inbox about ID.me verification? Check that first. If nothing's there, you need to speak with an agent to see what's holding up your claim. The backlog is worse after the holidays, but 7+ weeks is definitely too long for an approved claim with no payment.

I was stuck in the same situation last month after filing in late November. Try calling EXACTLY at 7:00 AM when they open - that's how I finally got through. Also, check if there's an "unresolved issue" listed anywhere on your claim status page. Mine had an issue with my work search activities that I didn't even notice at first. TWC is seriously backed up right now because of all the seasonal layoffs that happened in December.

I work with people in your situation all the time. Here's what's likely happening: Even though your claim shows as "approved," there might be a wage verification or separation issue that needs to be resolved before payment can be released. TWC often marks claims as approved while still having an internal hold. Some things to check: 1. Look at your "Claim and Payment Status" section - does it show a specific benefit amount? 2. Check if all your quarterly wages are correctly listed 3. Verify your payment method is properly set up (direct deposit or debit card) 4. Make sure your work search logs are complete for each payment request Most importantly, you NEED to speak with a claims examiner. The standard TWC line won't be able to see the specific hold on your account.

I waited 6 WEEKS after being approved before getting my first payment, this was back in October. Then all of a sudden like $2,400 showed up in my account one day. TWC is a MESS right now. You have to be persistent!!

have you tried messaging them through the portal? sometimes they respond to that faster than picking up the phone. worth a shot.

After dealing with the same issue, I finally used Claimyr to get through to TWC last week. Literally waited on hold for WEEKS before discovering this service. You can see how it works at https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh - basically it holds your place in line and calls you when an agent is available. I was skeptical but it worked and I found out my claim had a "pending review" flag that wasn't visible on my account. Got it cleared up and my payment was processed two days later. Just go to claimyr.com if you're tired of constant busy signals. Best thing I did after weeks of frustration.

also check ur spam folder!! TWC sent me an email requesting additional docs and it went to my spam folder for 3 weeks!!!! almost lost my mind when i found it

One more important thing to check: Did you verify your identity through ID.me within 14 days of receiving the request? If not, TWC puts your claim on hold. Also, sometimes claims from healthcare workers take longer due to additional verification requirements, particularly if you worked at multiple facilities or agencies within the base period. Based on what you've shared, it sounds like your claim is approved but has an administrative hold that only a claims examiner can see and clear. When you get through to TWC, be sure to ask if there are any "hidden holds" on your account that aren't visible in your online portal.

Just an update for anyone following this thread - I've been helping a few clients with similar issues. TWC is currently working through a processing backlog from mid-December filings. If your claim was filed after December 15th, you might be caught in this delay. Their system had some technical issues during the holiday period that affected claim processing. Keep requesting payments on schedule even if you haven't received anything yet. Once they clear the hold, you'll receive all backdated payments in one lump sum.