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TWC Payment Date shows May 30th but no eligibility letter - will I actually get paid?

So I filed my unemployment claim about 2 weeks ago after getting laid off from the warehouse I've been at for 3 years. On my TWC account, it's showing a payment date of May 30th, but I'm confused because I never received any letter saying I was eligible for benefits? The only letter I got was confirming my ID.me verification on 5/22. Does the payment date mean I'm approved? Or could they still deny me even with a payment date showing? I've been checking my mailbox daily and nothing from TWC except that ID verification letter. I really need this money for rent and I'm stressed about getting my hopes up if that payment isn't actually coming. Anyone else had a payment date show up before getting their eligibility letter?

Elijah O'Reilly

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If you have a payment date showing in your TWC account, that's usually a good sign! I went through this same exact thing back in January. The online system updates faster than their physical mail system. I had a payment date showing for about a week before I actually got my eligibility letter in the mail. TWC is seriously behind on sending out their paperwork, but they're better about getting the money out on time. Check your bank account on the 30th - you'll probably see the deposit before you ever get that eligibility letter lol.

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Natalie Adams

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That's such a relief to hear! I've been checking my account every hour like a crazy person. Did your payment actually come through on the exact date it showed online?

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Amara Torres

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The payment date is a very strong indicator that your claim has been approved, but there's still a small chance something could flag your account before the actual payment is released. Have you completed your first payment request yet? And have you been documenting your work search activities? You need at least 3 per week in Texas. The system sometimes assigns payment dates based on the normal processing schedule, but if there's any issue with your payment request or work search, they can still hold the funds.

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Natalie Adams

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Yes, I did my first payment request on Monday and logged 4 work search activities for each week. So hopefully I'm good on that front! Do you know if there's any way to check if my claim has actually been approved besides waiting for that letter?

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i had a payment date but no letter for my first TWC payment too. money showed up in my account day after the payment date. system is weird like that. don't worry about it.

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Mason Kaczka

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HOLD UP - don't get your hopes up just yet. I had a payment date show up in my portal too, but then I got a letter two days AFTER that date saying I was DENIED benefits because of the way my employment ended. The TWC system is COMPLETELY broken - they show payment dates that mean NOTHING. Then you're sitting there checking your bank account every hour just to find out they already decided you're not getting anything!! Been fighting with them for 6 weeks now and still haven't seen a dime. You should start calling them NOW to confirm if you're actually approved.

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Natalie Adams

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Omg that's exactly what I'm afraid of! I've been calling the TWC number for days but can't get through. It just says all agents are busy and hangs up. Did you find any way to actually talk to someone?

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Sophia Russo

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Since you already completed your ID.me verification and you're seeing a payment date, you're likely approved. The eligibility determination letter often arrives after the first payment in Texas. Here's what you should know: 1. Payment dates typically mean your claim has been processed and approved 2. Direct deposit usually arrives on the payment date or the next business day 3. If you chose the debit card option, it might take 1-3 additional business days 4. You can check your claim status by calling TWC Tele-Serv at 800-558-8321 Keep documenting your work search activities (minimum 3 per week) and make your payment requests on time. Your eligibility letter will eventually arrive, but the money usually comes first.

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Natalie Adams

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Thank you for the detailed explanation! I've been trying the Tele-Serv number but it won't give me any info besides what I already see online. I did select direct deposit, so fingers crossed it shows up on the 30th.

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Evelyn Xu

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I have been in this EXACT situation. The TWC website looks like it was built in 1995 and never updated. The payment date appears before they send out ANY letters. I got my money literally 3 weeks before I ever got the official eligibility letter. The system is completely backward but at least they pay on time! Check your bank account on the 30th - it'll probably be there.

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Natalie Adams

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That's so weird! You'd think they'd tell you you're approved before showing payment dates. But I'm relieved to hear you got your money. Did they backdate your payments too?

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Dominic Green

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When I went through this last month, I tried calling TWC for DAYS with no luck - just constant busy signals and disconnections. I finally used this service called Claimyr (claimyr.com) that got me connected to a TWC agent within 20 minutes. Totally worth it because the agent confirmed my payment was approved even though I hadn't received any letter. They even have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh. Saved me a week of anxiety wondering if I'd actually get paid.

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did this actually work? i thought those services were scams

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Elijah O'Reilly

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Just checking in - did you get your payment today? Mine came through at like 4am on my payment date.

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Natalie Adams

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YES!!! Just checked my account and the money was deposited overnight! Still no eligibility letter but I'm not complaining lol. Thanks everyone for the help and reassurance!

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