UPDATE: Just checked again and now my payment is showing as pending! Looks like it was just delayed by a day. Thanks everyone for your help and suggestions. For anyone else experiencing this, it seems like there's just a system delay this week.

Thanks for posting this update! I was getting worried about my payment too since I requested yesterday and hadn't seen anything yet. Really glad to hear yours showed up - gives me hope that mine will appear soon too. It's frustrating when they do system maintenance without better communication, but at least we know what's causing the delay now.

UPDATE: Finally got through to TWC this morning! Used the Claimyr service that someone recommended here and got connected in about 20 minutes. The rep immediately knew what the problem was when I mentioned "identity resolution conflict." They had to transfer me to a claims specialist who fixed it while I was on the phone. My correct claim is showing now and I was able to request payment for last week! They said the payment should process normally in 2-3 business days. What a relief! Thanks everyone for your help!

Wow, this exact same thing just happened to me yesterday! I completed my ID.me verification on Monday and when I went to request payment today, boom - suddenly showing my old expired claim from 2020. I was panicking thinking I'd somehow lost my current benefits. Reading through all these responses is such a relief - at least I know it's a known issue and fixable. Going to try calling first thing tomorrow morning with all my documents ready. Thanks to everyone who shared their experiences, especially the tip about mentioning "identity resolution conflict" to get routed faster!

hey just wanted to update that i checked my account and my waiting week payment came exactly 4 days after my third regular payment hit. so you should be fine just keep an eye on your account

Just wanted to add my recent experience - I filed in early February and was in the exact same situation as you. Construction worker, laid off due to lack of work. Got my waiting week payment automatically 3 days after my third regular payment posted. One thing that helped me was creating a simple spreadsheet to track everything - payment request dates, when payments hit my account, work search activities, etc. Made it way easier to know exactly when to expect the waiting week payment and helped when I had questions for TWC. Your buddy might be thinking of some other state or maybe got confused with the federal pandemic programs that ended a while back. Texas still does the waiting week backpay - just keep doing your payment requests on schedule and it should come through automatically after that third payment.

Welcome to the community @Ian Armstrong! This is exactly the kind of situation where having people share their experiences really makes a difference. TWC issues can be so overwhelming when you're dealing with them alone, but threads like this show that there are patterns to how these cases get resolved. The late employer response + documentation combo seems to be a winning strategy based on what everyone's shared here. @Liam Mendez - really hoping you get good news in those 5-7 days! And for anyone else following along, it's worth noting that Claimyr seems to be getting mentioned more and more as a reliable way to actually reach TWC agents when the regular lines are jammed. Knowledge is power with these situations!

Really glad to see this community coming together to help each other navigate these TWC challenges! As someone who went through a similar employer contest situation last year, I can confirm that the late response from your employer is a major factor in your favor @Liam Mendez. In my case, my former employer tried to claim I was fired for attendance issues (completely false) but they responded 18 days late. TWC ruled in my favor within a week once they reviewed the timeline. The key things that helped me were: 1) keeping detailed records of all communications, 2) uploading every piece of documentation to the portal, and 3) being persistent but patient with the process. For anyone else dealing with similar situations, don't let employers intimidate you with false claims - TWC has seen it all before and they're pretty good at spotting inconsistencies. The fact that you have the paystub clearly labeled as "bonus" is huge evidence in your favor!

Hey Cassandra! I'm pretty new to this whole unemployment appeal process, but I wanted to chime in because your situation sounds really frustrating. I'm dealing with something similar - got let go for "performance issues" that were never documented or discussed with me before my termination. Reading through all these responses, it sounds like you've got a really solid case with the evidence of your manager doing the same thing. That selective enforcement angle seems huge! I haven't had my hearing yet (still waiting to be scheduled), but I'm curious - how long did it take from when you filed your appeal to actually getting the hearing date? And did you have a lawyer or represent yourself? Also, thanks to everyone else for all the info about the ID.me stuff. I had no idea that was a thing I'd need to worry about. Definitely bookmarking that Claimyr service too - sounds like getting through to TWC is a nightmare for everyone. Hope you get good news soon! Keep us posted on how it turns out.

I went through a similar situation about 6 months ago - got terminated for allegedly violating a "policy" that was never properly explained during onboarding. Like you, I had evidence that management was inconsistent with enforcement. The ID.me request after your hearing could actually be a positive indicator! In my case, I got the identity verification request about 10 days after my hearing, and my appeal was approved 4 days later. It seems like they don't bother with ID verification unless they're planning to process payments. One thing I wish someone had told me - even if your appeal is approved, there might be a brief delay while they calculate your back pay. In my case, it took an additional week after approval to see the actual payments hit my account. Just wanted to give you a heads up so you don't panic if there's a short gap between approval and payment. Your evidence about your manager doing the same thing sounds really strong. Selective enforcement is one of the key factors that can overturn a misconduct determination. Hang in there - it sounds like you presented a solid case!