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TWC payment not showing as pending after yesterday's request - anyone else experiencing delays?

I requested my TWC payment yesterday morning through the Tele-Serv system but I'm getting worried because nothing is showing up in my payment status yet - not even a 'pending' notice. Usually by now I can at least see that it's being processed. Anyone else having similar issues with this week's payment? Is TWC experiencing delays? I've got rent coming up and really need this to hit my account on the normal schedule.

yea same here. requested mine yesterday too and nothing showing up yet. usually can see it by now but system prolly running slow this week

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That's somewhat reassuring that it's not just me! Have you had this happen before? How long did it take to show up?

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TWC typically processes payment requests within 2-3 business days. If you requested payment yesterday, it's still within the normal timeframe. The pending status sometimes doesn't appear until the evening of the day after your request. I'd recommend checking again tonight or tomorrow morning before getting too concerned. If nothing shows by tomorrow afternoon, then it might be worth investigating further.

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Exactly right! Most people panic too early. TWC has been running on time for me all 2025 so far. The pending status will show on day 2 usually. The system was updated recently though, so there could be minor delays.

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I'VE BEEN DEALING WITH THIS EXACT ISSUE FOR THE PAST THREE WEEKS!!! The TWC system is BROKEN and nobody there seems to care!!! My payments have been delayed every single time and when I try calling, I just get the stupid busy signal or get hung up on after waiting for AN HOUR!!! This is absolutely ridiculous! People have bills to pay!!!

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Have you tried calling right when they open? I set an alarm for 6:55am and start dialing at exactly 7:00am. Usually can get through within 15-20 minutes that way.

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Hey there - I had this same issue last month. For me, it turned out there was a work search verification flag on my account that needed to be addressed. The system was holding my payment for review but didn't notify me. I couldn't see any pending payment either. I finally got through to a TWC agent who fixed it immediately, and my payment was processed that same day. If you're not seeing any update by tomorrow, I'd definitely recommend getting in touch with them directly.

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That's concerning! I've definitely been doing all my work searches (and more than the required 3 per week). How did you finally get through to someone? I've tried calling before and it's always busy.

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I had a similar situation last month and spent days trying to reach TWC. Then I found this service called Claimyr (claimyr.com) that got me connected to a TWC agent in about 20 minutes. They have a system that basically keeps dialing for you and puts you in when they get through. They have a video showing how it works here: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh It was worth it for me because I had an issue with my payment that needed immediate attention. The agent told me there was a flag on my account that needed to be cleared, which is why nothing was showing up in my payment status.

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does it actually work? seems fishy to me but if it gets me to a person im desparate enough to try anything at this point lol

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sometimes the payment doesnt show pending but just shows up in ur account. happened to me twice last year. bank account just got the money with no warning

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Really? That would be great! I'll keep an eye on my bank account too then, thanks for the tip!

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Just as an update for everyone - I checked the TWC Twitter account and they posted about scheduled maintenance to their payment systems yesterday. They mentioned there might be a 24-48 hour delay in payment processing this week. That's probably what's causing this for many of us.

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OF COURSE they didn't bother telling anyone directly!!! Why would they waste time ACTUALLY COMMUNICATING with the people who depend on these benefits??? So typical of the broken system!

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UPDATE: Just checked again and now my payment is showing as pending! Looks like it was just delayed by a day. Thanks everyone for your help and suggestions. For anyone else experiencing this, it seems like there's just a system delay this week.

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Great news! Glad it worked out. This is why I always say give it at least 48 hours before worrying too much. The TWC system works...it's just slow sometimes! 👍

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