How long to receive TWC debit card after mailing date? Mine's been missing for days

TWC's debit cards typically take 7-10 business days to arrive in the mail, so I wouldn't panic just yet. Mine took exactly 8 business days last summer. The mail date shown in the system is when they process it, not necessarily when it physically goes into USPS. If you don't receive it by the end of next week, then you should definitely call the ReliaCard customer service number (not TWC) at 1-866-295-9901 to report it missing and request a replacement. Keep in mind that replacement cards can take another 7-10 business days.

mine took forEVER!! almost 3 weeks and i was freakin out. but then it showed up when i wasnt even checking for it anymore lol. the system says mailed but theres probly processing time + usps delays. hang in there!!

Just an FYI - once you get your ReliaCard, you should immediately set up direct deposit to your bank account if you have one. I had my card lost in the mail TWICE and it was a nightmare. With direct deposit, you don't have to worry about mail delays or lost cards. You can set it up through the ReliaCard website after you activate your card. It's also safer than carrying around a card with all your benefits on it.

When my husband got laid off from his oil field job in 2023, his card took exactly 12 days to arrive. Don't forget they don't mail these things on weekends or holidays, so it's really only been about 3-4 business days since the 19th. The mailman in our area is also super inconsistent and sometimes delivers things to the wrong houses, so that might be happening too.

If you're really concerned about your card, I found a service called Claimyr that helped me get through to TWC when I had a similar issue with my ReliaCard. Their system holds your place in line with TWC so you don't have to keep redialing through busy signals. I was skeptical at first but after trying for days to reach someone, I used them and got through in about 20 minutes. They have a demo video at https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh that shows how it works. The TWC agent I spoke with was able to confirm my card status and gave me peace of mind while I waited.

The TWC debit card situation is ridiculous in this state!! My neighbor is STILL waiting on her replacement card after 3 WEEKS even though she requested expedited shipping! The system is completely broken and they don't care that people have bills to pay. My advice? Start calling BOTH the ReliaCard number AND TWC every single day until you get your card. The squeaky wheel gets the grease with these government agencies.

When I filed for unemployment last year after being laid off from teaching, I worried about the same thing. The website said my card was mailed on a Tuesday, and I didn't receive it until the following Thursday (9 days later). One thing to check - make sure your mailing address in the TWC system matches exactly what's on file with USPS. Even small differences can cause delays. You can verify your address is correct by logging into your TWC account and checking your profile information.

Just to give you some peace of mind - even if your card is taking longer than expected, your benefits aren't going anywhere. They'll remain on the card whenever it arrives. And if you need to request a replacement, the funds will transfer to the new card automatically. The waiting is frustrating, but your money is secure.

One more tip: when your card does arrive, call to activate it immediately and change the PIN from the default. There have been cases of mail theft targeting unemployment debit cards. Also, download the ReliaCard app so you can monitor your balance and transactions in real-time. The app will also alert you when deposits are made to your card.