How long for TWC ReliaCard to arrive in mail? Mine's been 10 days now

mine took 14 days exactly. they say 7-10 business days but thats a lie lol

ReliaCard delivery typically takes 10-14 business days, not regular days. So weekends don't count, which means you might be only at day 7-8 of business days. They ship from US Bank in Ohio, so distance is also a factor. If it hasn't arrived by day 15 (business days), then you should call US Bank at 1-800-657-6343 to request a replacement. Don't call TWC about this - they don't handle the cards directly. Also, make sure your mailing address is exactly correct on your TWC account, as any discrepancy will cause delivery issues.

While ur waiting for the card, u can set up direct deposit for future payments. Go to the TWC portal, click on payment options, and enter ur bank info. Won't help with the current payment stuck on the ReliaCard, but at least future ones will go straight to ur account. That's what I did after waiting FOREVER for my card. Card still came eventually tho.

I had the same issue last month. After two weeks of waiting, I needed to contact TWC to check the status but couldn't get through on the phone. After dozens of failed calls, I used Claimyr (claimyr.com) to connect with a TWC representative. They have this video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh. The TWC agent confirmed my ReliaCard had been mailed but gave me the direct number for US Bank's ReliaCard department to check the status. Turns out it was sent to my old address even though my TWC profile had the correct one. They expedited a new card that arrived in 3 business days. If you're worried, it's worth confirming everything is in order.

Just to clarify some information: US Bank can expedite a replacement ReliaCard for a fee (usually around $15), but they will only do this after confirming your original card was actually issued and sent. They require a waiting period of at least 10 business days from the date of issue before they'll process a replacement. When you call them, have your TWC claim ID and personal identification information ready. Also, be prepared to set up a PIN for your new card during that call.

hey just wondering did ur card ever arrive? im in the same boat rn waiting for mine

I'm going through the exact same thing right now! Filed two weeks ago, got approved, and still no card. Reading through all these responses is really helpful - I had no idea about the business days vs regular days thing. I've been counting weekends this whole time and getting more stressed each day. Going to set up direct deposit today like Jasmine suggested so I don't have to deal with this waiting game again. Thanks everyone for sharing your experiences!