How long for TWC ReliaCard to arrive in mail? Mine's been 10 days now

mine took 14 days exactly. they say 7-10 business days but thats a lie lol

ReliaCard delivery typically takes 10-14 business days, not regular days. So weekends don't count, which means you might be only at day 7-8 of business days. They ship from US Bank in Ohio, so distance is also a factor. If it hasn't arrived by day 15 (business days), then you should call US Bank at 1-800-657-6343 to request a replacement. Don't call TWC about this - they don't handle the cards directly. Also, make sure your mailing address is exactly correct on your TWC account, as any discrepancy will cause delivery issues.

While ur waiting for the card, u can set up direct deposit for future payments. Go to the TWC portal, click on payment options, and enter ur bank info. Won't help with the current payment stuck on the ReliaCard, but at least future ones will go straight to ur account. That's what I did after waiting FOREVER for my card. Card still came eventually tho.

I had the same issue last month. After two weeks of waiting, I needed to contact TWC to check the status but couldn't get through on the phone. After dozens of failed calls, I used Claimyr (claimyr.com) to connect with a TWC representative. They have this video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh. The TWC agent confirmed my ReliaCard had been mailed but gave me the direct number for US Bank's ReliaCard department to check the status. Turns out it was sent to my old address even though my TWC profile had the correct one. They expedited a new card that arrived in 3 business days. If you're worried, it's worth confirming everything is in order.

Just to clarify some information: US Bank can expedite a replacement ReliaCard for a fee (usually around $15), but they will only do this after confirming your original card was actually issued and sent. They require a waiting period of at least 10 business days from the date of issue before they'll process a replacement. When you call them, have your TWC claim ID and personal identification information ready. Also, be prepared to set up a PIN for your new card during that call.

hey just wondering did ur card ever arrive? im in the same boat rn waiting for mine

I'm going through the exact same thing right now! Filed two weeks ago, got approved, and still no card. Reading through all these responses is really helpful - I had no idea about the business days vs regular days thing. I've been counting weekends this whole time and getting more stressed each day. Going to set up direct deposit today like Jasmine suggested so I don't have to deal with this waiting game again. Thanks everyone for sharing your experiences!

For anyone still waiting, I wanted to share that you can actually call US Bank's ReliaCard customer service at 1-855-282-6161 to check the status of your card without waiting the full 10 business days. They can tell you if it was mailed, when it was sent, and to what address. I called on day 8 and found out mine was sent to my old address (even though TWC had my current one). They were able to cancel that card and expedite a new one to the correct address for a $15 fee. Got it in 3 days after that. Sometimes it's worth calling early if you're worried about the address or timeline!

Just wanted to add another data point for anyone still waiting - mine took exactly 16 business days to arrive. I was getting really anxious around day 12, but it finally showed up. One thing I learned is that if you move during the waiting period, make sure to update your address with TWC immediately AND call US Bank to let them know. A friend of mine had to wait an extra 2 weeks because she moved and the card got sent to her old place first. Also, when it does arrive, activate it right away online or by phone - don't wait! The sooner you activate it, the sooner you can access your funds.

Been following this thread and wanted to share my recent experience - just got my ReliaCard after 14 business days. The key thing that helped me was calling US Bank at 1-855-282-6161 around day 10 to confirm it was actually mailed and to the right address. They were super helpful and could track exactly when it was sent. Also, for anyone still waiting, I found out you can actually create an online account with US Bank ReliaCard even before your physical card arrives - you just need your claim number and personal info. You can't spend the money obviously, but you can at least see that your payment is there waiting for you, which gave me peace of mind. And definitely set up direct deposit ASAP like others mentioned - I did that right after my card arrived and it's so much easier for future payments!

I went through this exact same situation about 6 months ago and the stress is so real! My ReliaCard took 15 business days to arrive, which felt like forever when rent was due. One thing that really helped me was calling TWC's payment inquiry line (different from their main number) at 1-800-558-8321 - they could confirm that the payment was issued to the ReliaCard even though I couldn't access it yet. Also, if you're really in a bind financially, some local food banks and assistance programs can help with immediate needs while you wait for the card. Don't be afraid to reach out for temporary help - that's what these programs are for. The card WILL come, it's just their system is slow. Hang in there!

I'm currently waiting for my ReliaCard too - it's been 8 business days so far. This thread has been incredibly helpful! I had no idea about the difference between business days vs regular days, and I've been panicking thinking I was already at day 14. Reading everyone's experiences makes me feel so much better about the timeline. I'm definitely going to call that US Bank number at 1-855-282-6161 around day 10 just to confirm it was mailed to the right address. Also planning to set up direct deposit as soon as the card arrives so I never have to go through this waiting period again. Thanks to everyone who shared their timelines and tips - this community is amazing for helping each other navigate these stressful situations!

I'm in almost the exact same situation right now - approved for benefits last week and waiting for my ReliaCard to arrive. It's day 9 for me and I've been getting so anxious about it, especially with bills coming up. This entire thread has been a lifesaver! I had no clue about the business days vs regular days difference - I thought I was way behind schedule but now I realize I'm probably only at day 6 or 7 business days. Definitely calling that US Bank number at 1-855-282-6161 if it doesn't show up by early next week. Also going to set up direct deposit immediately once I get the card so I never have to deal with this stress again. Thanks everyone for sharing your experiences and timelines - it really helps to know this waiting period is totally normal even though it feels endless when you're living it!

I'm currently on day 6 business days waiting for my ReliaCard and this thread has been such a huge help! I was starting to panic because I thought I was counting wrong, but now I understand the business days vs regular days thing. It's so frustrating that TWC doesn't explain this clearly upfront - would save everyone so much stress! I'm definitely going to call that US Bank number around day 10 to check status, and I'll set up direct deposit the moment my card arrives. Really appreciate everyone sharing their timelines and experiences - it makes this whole waiting period feel way more manageable knowing it's totally normal and that the card WILL eventually come!

I'm currently on day 4 business days waiting for my ReliaCard and this whole thread has been incredibly reassuring! Like so many others here, I was counting regular days and getting worried for no reason. It's crazy how much stress the waiting causes when you have bills due and can see the payment is "issued" but can't actually access it. I'm bookmarking that US Bank number (1-855-282-6161) to call around day 10 if needed, and I'm definitely setting up direct deposit the second my card arrives. Thanks to everyone for sharing their timelines - it really helps to know that 10-17 business days seems to be the normal range. The fact that most people eventually get their cards gives me hope! This community is amazing for helping each other through these stressful government processes.

I'm on day 13 business days waiting for my ReliaCard and getting pretty anxious at this point! This thread has been so helpful though - knowing that others have waited 14-17 business days and still received their cards gives me hope. I called that US Bank number (1-855-282-6161) yesterday and they confirmed it was mailed to the correct address 5 days ago, so hopefully it arrives soon. The waiting is definitely the hardest part, especially when you can see the payment sitting there but can't access it. Planning to give it until day 17 before requesting a replacement, and I'm absolutely setting up direct deposit the moment this card arrives! Thanks to everyone who shared their experiences - it really helps to know this timeline is normal even though it feels like forever.

I'm currently on day 11 business days waiting for my ReliaCard and this thread has been a total lifesaver! Like everyone else, I was initially counting weekends and panicking that I was way overdue. The business days clarification changed everything - suddenly I realized I'm still in the normal range. I called that US Bank number (1-855-282-6161) this morning and they confirmed my card was mailed 3 days ago to the correct address, which gives me so much peace of mind. It's incredible how stressful this waiting period is when you can see "payment issued" but can't actually access the funds. Reading everyone's timelines here (especially knowing people got theirs anywhere from 10-17 business days) has really helped manage my expectations. I'm definitely setting up direct deposit the second this card arrives - never going through this anxiety again! Thanks to everyone for sharing their experiences and all the helpful phone numbers and tips. This community support makes such a difference when dealing with these frustrating government processes.