Just wanted to follow up - if you do mail or fax your appeal, you should include: 1. Your full name 2. The last 4 digits of your SSN 3. Your address and phone number 4. The date of the determination letter you're appealing 5. The reason you disagree with the determination 6. Any evidence that supports your position Also, keep calling the appeals office at 717-787-5122 while you're waiting. Sometimes they can process an appeal over the phone.

This is such a common issue with the PA UC system! I had similar problems last year when trying to file my initial claim - the website would randomly error out or time out completely. It's really stressful when you're dealing with deadlines and can't get basic functions to work. For future reference, you can also try accessing the site during off-peak hours (like early morning or late evening) when there's less traffic on their servers. Sometimes the errors are just from the system being overloaded. Really glad to see you got it sorted out at CareerLink though! Those offices are a lifesaver when the online systems fail. Good luck with your appeal hearing - make sure to gather any documentation you have that contradicts their misconduct claim (emails, witness statements, company policies, etc.). The burden is on them to prove misconduct, not on you to prove innocence.

why dont u just go to ur local careerlink office? they can sometimes help with uc issues and u dont have to wait on the phone. thats what i did when i had problems last year

Just checking in - were you able to get this resolved? I'm curious if you found out what the employment separation issue was.

It looks like you received a notice saying your appeal was "reviewed as invalid" because it was filed on the "incorrect determination." This can be frustrating and confusing. This typically happens when you appealed something different than what EDD thinks you were trying to appeal, or you may have used the wrong form or process for what you're contesting. Your next steps should be: - Carefully read the "Further Appeal Rights" section of your decision letter - it should explain exactly what to do next - Make sure you're appealing the specific determination you disagree with (using the correct form/reference number) - If you're confused about which determination to appeal, call EDD directly for clarification - Consider whether you need to file a new appeal that specifically addresses the correct determination Don't give up if you believe you have legitimate grounds for appeal. The system can be technical, but following their specific instructions in the "Further Appeal Rights" section is crucial to having your appeal properly considered.

What does that mean?

Don't get your hopes up. I've been waiting on 7 weeks of backpay since MARCH and every time I manage to get through they tell me "it's processing" or "a specialist needs to review it" or some other excuse. The whole system is designed to make people give up!!!! They're hoping you'll just stop trying to collect what they legally owe you.

UPDATE: Finally got through to someone at UC this morning! Used that Claimyr service someone mentioned above and it actually worked - got me past the busy signals. The agent said there was a "benefit payment audit flag" on my account that was holding everything up. She released the payments and said I should see the missing weeks deposited within 2-3 business days. Will update again when/if they actually arrive. Thanks everyone for your help!

This is exactly what I needed to see! I've been pulling my hair out for the past week with the same issue after completing IDme verification. Got the "technical error" messages initially, then the username/password loop, and now I'm getting random "session timeout" errors. I tried all the browser troubleshooting steps multiple times with no luck. Reading through everyone's experiences here, it's clear this is a systemic issue with PA UC's backend not properly handling the IDme integration. The fact that so many people are experiencing identical problems after verification really shows how broken their system is. I'm definitely going to try the Claimyr service - at this point I'd rather pay a small fee than waste more weeks trying to get through their impossible phone system. Thanks Paolo for the detailed updates and everyone else for sharing your solutions. This thread is going to save me so much time and stress!

Just want to add my experience to this thread since it might help others - I had this exact same issue last month after IDme verification on PA UC. Like others mentioned, I went through the whole cycle: technical errors, then the username/password loop, then session timeouts. What I discovered is that if you try to log in too many times while your account is stuck in that "post-verification status," it can actually make the problem worse by triggering additional security flags. I learned this the hard way after spending 3 days trying different browsers and clearing cache over and over. The key things that worked for me: 1. STOP trying to log in for at least 24 hours once you realize it's the backend flag issue 2. Use Claimyr or somehow get through to a human rep (the automated system can't fix this) 3. When you do talk to a rep, specifically mention "post-verification status flag" - it helps them understand the issue faster Also want to echo what others said - this thread should be required reading for anyone doing IDme verification with PA UC. The amount of people dealing with this shows it's not a rare glitch, it's a systematic problem with their integration. Saved me weeks of frustration reading everyone's experiences here!