Pennsylvania Unemployment

Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I tried that Claimyr service mentioned above last week when I couldn't get through about my open issue. It actually worked! Got connected to a rep in about 40 minutes after trying for days on my own. The rep was able to reset my PIN over the phone after verifying my identity. Might be worth a try if you're still stuck.

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Seems kinda sketchy to me that we have to use some third party service just to reach our own government unemployment office! What's next, paying someone to get our tax refunds? The system is broken!!

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I felt the same way at first but was desperate after two weeks of calling. It's ridiculous we need to use workarounds, but it did solve my problem when nothing else worked.

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NeonNova

UPDATE: We finally got through to someone! My husband tried the Claimyr service that was suggested here and got connected to a UC rep in about an hour. The rep said there was a backlog of PIN mailings and verified his identity over the phone, then helped him set up a temporary PIN so he could file while waiting for the mail. He was able to file for all the missed weeks too. Such a relief! Thanks everyone for your help and suggestions!

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awesome! glad it worked out for u!

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That's great news! Make sure he changes that temporary PIN to something more secure once he gets fully set up in the system. And remember to keep up with those weekly work search activities!

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This is very likely legitimate backpay from the Pandemic Unemployment Compensation Recalculation Initiative (PUCRI) that PA launched in late 2024. They're reviewing thousands of claims from 2020-2021 where claimants may have received incorrect benefit amounts due to system limitations during the crisis. The timing matches the current processing schedule - they're working through April-June 2020 claims right now. The lack of accompanying documentation is unfortunately typical of PA UC's administrative issues. Here's what you should do: 1. Take photos of the check and store them securely 2. Contact UC to confirm (yes, it's difficult but necessary) 3. If confirmed legitimate, keep documentation of the confirmation 4. Be aware this may affect your 2025 taxes The check is most likely valid, but verification is the safest approach before depositing.

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Amina Sy

is this PUCRI thing real? i never heard of it and cant find any info online

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UPDATE: I finally got through to someone at PA UC after using that Claimyr service (thanks for the recommendation). The agent confirmed the check is legitimate! Apparently, there was a statewide review of pandemic claims and they found that I should have received the additional $600 federal supplement for 2 weeks I was eligible but didn't get it, plus they recalculated my base year wages and found I qualified for a higher weekly benefit rate than I received. The agent said a notification letter was supposedly mailed 3 weeks ago explaining all this, but I never received it (typical PA UC). She's having another letter sent and noted in my file that the payment was confirmed legitimate. I'm depositing the check tomorrow! Thanks everyone for your help. If anyone else gets a surprise payment, definitely verify before cashing, but it might be legitimate backpay from this review they're doing.

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Good for you!! I'm gonna check my mail extra carefully now... maybe I'll get lucky too!

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Just be careful and SAVE some of that money for taxes next year!!! UC payments are taxable and they probably didn't withhold anything on this check!!!

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Mei Wong

anybody else notice they always seem to rule against the claimant? whole system is rigged if u ask me

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This is factually incorrect. PA UC appeal statistics show that approximately 45-50% of claimant appeals are successful. The outcome depends entirely on the facts of your case and whether you meet the eligibility requirements under PA law. It's important not to spread misinformation that might discourage people from pursuing valid appeals.

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Update: Just wanted to let everyone know I finally got my determination letter in the mail today! It took exactly 17 days after the hearing. The referee ruled in my favor! Now I'm just waiting for the payments to hit my account. Thanks to everyone who shared their experiences and advice!

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Congratulations! That's fantastic news. The payments should process within 2-3 business days if there are no other issues on your claim. Be sure to continue filing your weekly certifications while you wait for payment.

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One final piece of advice - when you do get your hearing notice, it will include instructions about submitting evidence. Follow these EXACTLY and submit everything by the deadline. The referee can only consider properly submitted evidence. Also, be clear and concise during the hearing. Answer only what was asked, and stick to the facts rather than emotions, even though I know this is a stressful situation. If your case is about qualifying wages, make sure you have documentation of all employment during your base year period. Good luck!

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Thank you! Yes, my issue is definitely about qualifying wages. I was working at the same place for 18 months before being laid off, so I don't understand why they said I didn't have enough qualifying wages. Hopefully I can get this sorted out at the hearing.

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btw if u do use that claimyr thing let us know if it worked im also having trouble getting through to someone

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Amara Eze

UPDATE: I finally got through to UC this morning! I used the Claimyr service that someone suggested above and got connected in about 25 minutes instead of spending hours redialing. The rep was able to file the partial week claim for me and said I should see those 3 days of payment in 2-3 business days. She also confirmed that I did everything else correctly with reopening my claim. Thanks everyone for your help!

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awesome! glad u got it fixed!

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Great news! Glad it worked out for you.

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my brother got aproved on a friday too and his money didnt show up until thursday morning so just wait it out

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UPDATE: You guys were right! Just checked this morning (Monday) and now I see a transaction number has appeared! The payment status says "paid" with today's date. So relieved! Thanks everyone for the help and reassurance.

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Great news! Glad to hear it's processing. You should have the funds available on your Money Network card in 1-2 business days now. Make sure you've activated your card if this is your first payment.

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awesome!! told ya it would work out!!

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has anyone had there money just never show up on card?? im worried now

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If Treasury confirms they've sent the payment, it should always eventually appear on your card. I've never heard of a confirmed payment not eventually showing up. However, if it's been more than 3-4 business days, you should contact Money Network directly as there could be an issue with your specific card.

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Update: My payment FINALLY showed up on my Money Network card this morning! That's over 4 days after my claim was approved and 2 days after Treasury said they posted the payment. I'm definitely switching to direct deposit today. Thanks everyone for the advice and sharing your experiences - at least I know I wasn't alone in dealing with this!

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Glad to hear it worked out! Definitely make that switch to direct deposit ASAP. You'll never look back!

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To check your correspondence preferences, log in to your dashboard, click on "User Settings" in the left sidebar, then "Correspondence Preferences." You can update your settings there to receive both electronic and paper copies if you want to be extra safe. And yes, all tax documents including 1099Gs should appear under "Important Documents" - not the regular message center.

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Thanks so much for the clear instructions! Just checked and I had it set to electronic only. Changed it to both now. Really appreciate the help!

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My sister had this exact same thing happen but then she also got a SECOND 1099G in the mail two weeks later with different amounts! Super confusing. Called UC and they said the second one was correct after they recalculated her benefits. Make sure you're using the most recent one if you end up with duplicates.

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You have to call and request the overpayment waiver form (UC-482). They'll mail it to you, or sometimes they can email it. Make sure you attach as much documentation as possible showing financial hardship - bank statements showing low balance, bills, rent, utilities, etc. It takes time but it's worth it if they approve it!

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Perfect - thank you so much for the specific form number! I'll request it as soon as I can get through to someone.

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One more thing to consider: if your current unemployment is with the same employer as when you received PUA, that might complicate things. But if it's a different employer, your case for waiver is stronger since it's a completely different claim. Also, make sure you're accurately reporting any part-time/gig work on your new claim to avoid creating another overpayment situation.

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It's actually a different employer this time, so that's good to know that might help my case. And yes, I'll be extremely careful about reporting everything correctly this time around. Thanks for the advice!

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UPDATE: I was able to use that Claimyr service that someone recommended here and actually got through to a UC rep yesterday! They said my claim was under review because my employer reported different quarterly wages than what I had entered. The rep said now that I've uploaded my pay stubs showing the correct amounts, it should be resolved within 7-10 business days. Such a relief to finally know what's happening! I'll update again when I get a decision.

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That's great news! It's always better once you know what the actual issue is. The wage verification reviews usually get resolved without too much trouble as long as your documentation is clear. Hope you get your payments soon!

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Don't get your hopes up about that 7-10 business days timeframe!!! They told me the EXACT same thing and it still took another 3 weeks!!! But at least you know what the problem is now.

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FINAL UPDATE: Just got a notification that my review is complete and my claim was approved! All back payments should be deposited to my Money Network card within 2-3 business days. The whole review process took exactly 26 days from start to finish. Thanks everyone for your help and advice during this stressful time!

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Congrats! So glad it worked out for you! 👍

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Great news! Make sure you continue your weekly certifications and work search activities to keep your benefits flowing smoothly. And remember to keep good records of your income if you have any part-time work to avoid future review issues.

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