Pennsylvania Unemployment

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  • Redial until on hold
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  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

also make sure u have ur license or state id ready for the id.me thing. my cousin had to start over cuz he didnt have his id ready when he was doing the verification

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Thanks for the tip! I'll definitely bring my ID with me. Anything else I should bring to make the process easier?

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Good news! I just checked and you'll need: - Government-issued photo ID (driver's license or state ID) - Social Security Number - Email address you can access - Phone number for verification codes If you don't have an email, the CareerLink staff can help you create one. The whole process usually takes about 15-20 minutes if everything goes smoothly. Glad to hear you got an appointment! Let us know how it goes.

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@Emma Swift that s'great news! I m'actually dealing with this same issue right now - my ID.me keeps timing out on my old phone. How long did you have to wait at CareerLink? And did they help you create the email address too or did you already have one?

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@Emma Swift glad you got it sorted out! For anyone else reading this - I had a similar experience at my local CareerLink. They re'super helpful with the ID.me stuff and way less frustrating than trying to do it on an old phone. The staff there deal with this all the time so they know exactly what to do if something goes wrong during the verification process.

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I just went through this exact same process last month! Was told my claim was "expedited" after 8 weeks of waiting, and honestly I was skeptical after reading horror stories online. But I actually got lucky - took about 12 days and then I got a notification that all my back payments were approved and would be deposited within 2 business days. What really helped was calling back 3 days after they said it was expedited to confirm they actually did it (turns out the first agent never put it through). The second agent was more helpful and gave me a case number to reference. I also kept detailed notes of every call - date, time, agent name if they gave it, and exactly what they said. Don't give up hope! The "expedited" process does seem to work for some people, but definitely follow up to make sure it was actually done. And keep filing your weekly certifications no matter what - you'll get backpaid for all the weeks you were eligible once it goes through.

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This is really encouraging to hear! I'm definitely going to call back in a few days to make sure they actually submitted the expedite request. I love the idea of keeping detailed notes - I wish I had started doing that from the beginning. It's such a relief to hear from someone who actually had success with the expedited process after 8 weeks. Gives me hope that there might be light at the end of the tunnel. Thanks for sharing your experience and the practical tips!

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I'm going through this exact situation right now - 5 weeks of waiting and just got the "expedited" promise on Friday. Reading through all these experiences is both reassuring and nerve-wracking! It's wild how different everyone's timelines are, from a few days to months. I'm definitely taking notes on all the great advice here: getting a reference number for the expedite, following up in a few days to confirm it was actually submitted, and keeping detailed records of every interaction. The suggestion about contacting state reps is something I hadn't considered but makes total sense if this drags on much longer. Has anyone tried escalating through social media? Sometimes companies respond faster when complaints are public. Really hoping the "expedited" status actually means something this time around. Will update if I see any movement!

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I haven't tried social media escalation myself, but I've seen people on Facebook groups mention getting faster responses when they posted about their UC issues on Twitter and tagged PA Labor & Industry. Might be worth a shot if the expedited status doesn't pan out! I'm in week 4 of waiting myself and considering all options at this point. The reference number tip seems to be the most consistent advice I'm seeing here - definitely going to ask for that when I call back. Keep us posted on your progress!

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Kind of a side question but related - does anyone know if the severance affects the job search requirements? Do I still need to apply to jobs while getting severance even if my benefits are $0?

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Yes, you still need to meet the work search requirements (2 job applications + 1 work search activity per week) even during weeks when your benefits are reduced to $0 due to severance. This is because you've still filed a claim and are considered part of the UC system. The only exception would be if you have a definite recall date from your employer within 12 weeks.

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Just wanted to add my experience from when I was laid off in 2023 with severance. I filed immediately and I'm so glad I did! Even though my weekly benefits were reduced to $0 for the first 6 weeks due to severance, when the severance ended my benefits kicked in right away without any delays. The key is being super accurate when reporting your severance amounts each week - I kept detailed records of every payment. Also, don't forget that your severance might push you into a higher tax bracket temporarily, so definitely consider having taxes withheld from your UC benefits when they do start. The whole process was way less painful than I expected once I got into the routine of filing weekly claims.

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This is really encouraging to hear! I was worried about the paperwork and tracking everything, but it sounds manageable. Quick question - when you say "detailed records of every payment," did you just keep the pay stubs from your severance or did you need something more formal? I want to make sure I'm documenting everything correctly from the start.

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I went through this exact situation about 3 months ago and it was so stressful! What I learned is that PA UC basically runs two separate systems - one for processing payments and another for managing payment preferences. When you switch from debit card to direct deposit, your preference gets updated immediately in their system, but it takes several payment cycles for the actual payment processing to catch up. During my transition, I had 3 payments go to my old debit card even after my dashboard showed direct deposit was active. The good news is that once it switches over, it's pretty reliable. Just keep checking both places and don't throw away that Money Network card until you're 100% sure all payments are going to your bank account!

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This is such a helpful explanation about the two separate systems! That totally makes sense why there's such a disconnect between what your dashboard shows and what actually happens with the payments. Three payment cycles is longer than I expected, but at least now I know what to expect. I'm definitely keeping my Money Network card safe until I'm 100% certain everything has switched over. Thanks for sharing your experience - it's really reassuring to know this is normal even if it's frustrating!

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I work for a local credit union and see this issue frequently with our members who receive PA UC benefits. One thing that might help reduce anxiety during the transition is to call your bank and ask them to set up text alerts for ANY incoming ACH deposits, even small ones like $0.01 test deposits. Sometimes PA UC will send a small test deposit to verify your account before sending the full payment amount. Also, make sure the routing and account numbers you provided are exactly correct - even one wrong digit will cause the payment to bounce back to the debit card system. If you have your bank statements handy, double-check those numbers in your PA UC dashboard. The transition period is definitely frustrating, but most people see their payments switch over within 2-3 payment cycles once the account verification is complete.

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my boss tried to do the EXACT same thing to me but i got lucky and found another job before they could fire me. these companies think they OWN us and our time!!! the whole system is rigged against workers with families. good luck with your claim!

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So true! My last job tried to write me up for leaving on time when we were busy. Like sorry your scheduling and staffing issues aren't my problem? I have a life outside work! Glad the OP is fighting this.

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I'm sorry you're going through this! I had a similar situation a few months ago where I was fired for not being able to work mandatory overtime due to my elderly mother's medical appointments. The separation issue on my claim took about 3 weeks to resolve, but I was eventually approved. The key things that helped my case were: having documentation of my caregiving responsibilities (medical appointment schedules), showing that I had communicated my limitations to my supervisor in writing (emails), and demonstrating that the overtime demands were unreasonable and not part of my original job description. Since you have documented daycare late fees, that's great evidence that you had legitimate childcare obligations. Make sure to bring those receipts to your interview and emphasize that you were a reliable employee who just couldn't accommodate last-minute schedule changes due to your parental responsibilities. PA generally recognizes family care obligations as good cause. Stay strong - the system is frustrating but it does work out for legitimate cases like yours!

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Thank you for sharing your experience! It's really encouraging to hear from someone who went through something similar and got approved. I do have those daycare late fee receipts saved, and I'm going to make sure to bring everything to the interview. Did you have to provide any other specific documentation besides the medical appointment schedules? I'm trying to gather as much evidence as possible to show this was a pattern of unreasonable demands, not just a one-time issue.

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Besides the medical schedules, I also provided: copies of emails where I informed my supervisor about my caregiving responsibilities, my original job description showing overtime wasn't mentioned, a letter from my mother's doctor confirming her medical needs, and screenshots of our company handbook (which didn't mention mandatory overtime). The more documentation you have showing this was an ongoing pattern of unreasonable last-minute demands, the stronger your case will be. Also keep any text messages or emails from your employer about the overtime requests - even if they seem minor, they help establish the timeline and show you weren't just being difficult. You're building a solid case!

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