Pennsylvania Unemployment

Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Mei-Ling Chen

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I went through this exact same situation last year. One thing that helped me was also checking with local food banks and churches - many have emergency assistance programs for rent/utilities that can help bridge the gap while you figure out your next steps. Also, if you haven't already, make sure to file for SNAP benefits ASAP since your income situation has changed. The application process can take a few weeks but they sometimes backdate benefits. Don't give up - there are more resources out there than you might think!

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This is really good advice! I've been so focused on trying to figure out the unemployment stuff that I hadn't thought about immediate emergency assistance. I'm definitely going to look into local food banks and see what's available for rent help. And you're right about SNAP - I should have applied when my benefits first started running low instead of waiting until they hit zero. Thanks for the reminder that there are other options out there when everything feels hopeless.

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Mia Green

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Hey, I know this is a really stressful situation. I went through something similar a few months ago when my benefits ran out unexpectedly. One thing that really helped me was contacting 211 (you can dial 2-1-1 or visit pa211.org) - they have a database of all the local assistance programs in Pennsylvania and can help you find emergency rent and utility assistance programs in your specific area. Many counties have emergency rental assistance that people don't know about. Also, since you mentioned you're in a training program through CareerLink, definitely ask them about Supportive Services - they sometimes have emergency assistance funds specifically for people in training programs to help with things like transportation, childcare, or even emergency financial help. Don't lose hope - there are usually more safety nets available than we realize, they're just not always well-publicized.

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This is incredibly helpful! I had no idea about 211 or that there might be emergency rental assistance in my county. I'm definitely going to call them first thing tomorrow morning. And asking CareerLink about Supportive Services is a great idea - I've been so focused on just getting through the training that I didn't think to ask if they had any emergency help available. You're right that these programs aren't well-publicized - I feel like I'm discovering a whole world of assistance I never knew existed. Thank you so much for taking the time to share all this information!

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Chris Elmeda

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I was wondering the same thing last month when I got laid off. My claim was approved in 12 days which seemed fast compared to my friend who quit her job. Just make sure you have your final pay stub ready when you file because they asked me questions about it. Also don't forget you need to do the work search every week now. Not like during COVID when they waived that requirement.

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The work search is SO IMPORTANT! My neighbor got disqualified for benefits because she didn't realize she needed to apply to jobs every single week. She thought once a month was enough because that's what it used to be years ago. The rules changed!

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Talia Klein

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Update: My claim was just approved! Only took 8 days from when I filed. Thanks everyone for the advice and guidance. For anyone else in the same situation, the layoff designation definitely seems to speed things up. Now I just need to keep up with the weekly work search requirements!

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Yuki Tanaka

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Congrats on getting approved so quickly! That's awesome news. Quick question - when you got your approval, did they tell you what your weekly benefit amount would be or do you have to wait until your first payment to find out? I'm still waiting on mine and getting anxious about how much it'll actually be.

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Naila Gordon

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@Yuki Tanaka They actually showed me the weekly benefit amount right in the approval notice! It was based on my highest earning quarter from the base year period. You should be able to see it once your claim gets approved - usually it s'around 50% of your average weekly wages up to the state maximum. Hope yours comes through soon!

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Adrian Connor

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I'm so glad to hear you got it resolved! This gives me hope for my own situation. I accidentally selected "yes" to refusing suitable work last week when I meant to click "no" - was filing on my phone and my thumb slipped. Now I'm in the same boat with my claim under review. I've been calling nonstop but can't get through. Did the Claimyr service cost anything? And how quickly were you able to get connected? I'm really stressing because rent is due in a few days and this is my only income right now.

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Hey Adrian! I totally understand the stress - I was in the exact same panic mode when this happened to me. Claimyr does cost a small fee (I think it was around $20-25) but honestly it was worth every penny to avoid weeks of uncertainty. I got connected to a UC rep within about 30 minutes, which is a miracle compared to the regular phone lines. The whole call took maybe 10 minutes and they fixed it on the spot. Since rent is due soon, I'd definitely recommend trying it - much faster than waiting for an email response or hoping to get lucky with the regular phone system. Keep filing your weekly claims while you wait though!

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Paolo Rizzo

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Wow, this is exactly what I needed to see! I'm dealing with the same nightmare right now - accidentally clicked "yes" to being absent from work when filing my weekly claim three days ago. My heart sank when I saw that review message pop up. I've been calling the UC office every hour on the hour but just get busy signals or disconnected after waiting forever. Reading through all these responses is giving me some hope though. Sounds like this mistake is way more common than I thought! I'm definitely going to try that live chat option first thing tomorrow morning, and if that doesn't work I might have to bite the bullet and try that Claimyr service. Twenty-five dollars is definitely better than missing rent payments while waiting weeks for this to get sorted out. Thanks everyone for sharing your experiences - it's such a relief to know I'm not the only one who's made this stupid mistake with PA's confusing system!

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Liv Park

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This sounds like a classic case of an employer trying to game the system to reduce their UC tax liability. The fact that they're claiming to have "just discovered" information in their own personnel files is a huge red flag - that's not newly discovered evidence, that's evidence they should have reviewed during the original determination process. Your cousin should definitely attend the hearing with all her documentation. The key points she should emphasize are: 1. She has the original termination letter stating position elimination/restructuring 2. The employer had access to all personnel files during the original claim 3. The 2-year delay suggests this isn't about genuine fraud but about reducing UC costs I've seen similar cases where employers wait until their annual UC rate review and then try to contest multiple old claims at once. The referees are usually pretty good at spotting this pattern. As long as your cousin has her documentation and can clearly explain what happened, she should be fine. One more tip: if the employer can't produce the alleged "final warning letter" they claim exists, that's going to seriously damage their credibility with the referee.

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Avery Davis

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This is exactly what I was thinking too! The timing is way too suspicious - almost 2 years later right around when they're probably doing their annual UC tax review. If they really had a "final warning letter" in her file, why didn't they mention it during the original determination? Employers are supposed to provide ALL relevant documentation when they get the initial notice about a UC claim. The fact that they're claiming they "just found" something in their own files after all this time really shows this is just a fishing expedition to reduce their costs. Your cousin should definitely ask the referee to require the employer to produce this alleged warning letter at the hearing - I bet they can't!

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Emily Sanjay

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I'm dealing with something similar right now! My former employer tried to appeal my UC determination after 14 months, claiming they had "new evidence" that I was fired for cause instead of laid off. Turns out their "new evidence" was just a different interpretation of the same disciplinary write-up they had during my original claim. The key thing that helped me was understanding that PA UC referees look very carefully at whether the evidence is actually "newly discovered" or if the employer just failed to present it properly the first time. In your cousin's case, personnel files aren't newly discovered evidence - they're records the employer always had access to. I'd also suggest your cousin request a copy of her complete personnel file from the employer before the hearing (she has a right to this under PA law). If there really was a final warning letter, it should be in there. If it's not, that's pretty strong evidence they're fabricating this claim. The referee will also want to know why the employer waited so long to bring this up. "We were reviewing our UC tax rate" isn't a valid legal reason for missing the 15-day appeal deadline, even in fraud cases.

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Ava Martinez

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One more thing - make sure you're checking your dashboard regularly for any notices about "open issues" that could delay payment. Sometimes they need additional information even if your financial determination looks good. The UC system isn't great about notifying you when there's a problem.

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Will do - I just set up notifications on my account to be safe. Fingers crossed everything goes smoothly from here!

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Just wanted to add that you should also keep records of your layoff documentation (like your termination letter or notice) in case PA UC requests it later during the review process. Sometimes they do random audits or your former employer might contest the claim. Having that paperwork ready can save you a lot of headaches if any questions come up about your separation reason. The financial determination is just the beginning - the real test is when they verify everything with your employers.

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Millie Long

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Great advice about keeping documentation! I actually saved everything when I got laid off - termination letter, final pay stub, and even emails about the layoff. Better to have it and not need it than need it and not have it, especially with PA UC. Did you have to provide yours during an audit or employer contest?

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