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anybody know if these hearings can be done over the phone or do you have to go in person? my letter says something about options but its not clear
I'm dealing with something similar right now - got hit with a $3,100 overpayment notice from my 2022 claim just last week. Like you, I'm pretty sure I did everything right the first time around. One thing that's been helping me prepare is going through my old emails to find EVERYTHING related to my claim from back then. I found weekly certification confirmations, correspondence with UC, and even some screenshots I took of my dashboard. Also, if you still have access to your online UC account, log in and see if any of your old documents are still stored there. I was able to download some stuff I thought was long gone. The stress is real though - I've been losing sleep too. But from what I'm reading here, it sounds like people who come prepared with good documentation have a decent chance of winning these appeals. We got this!
Hey I just wanted to update - my payment just hit my account about an hour ago (Thursday morning). So it was definitely just delayed by the holiday. Hope everyone else got theirs too!
Just got mine this morning too! Thanks everyone for the reassurance yesterday - I was definitely spiraling a bit. It's so frustrating that PA doesn't send out notifications about these holiday delays. Would save everyone so much anxiety if they just posted a quick notice on the portal saying "expect your payment one day late due to federal holiday." Anyway, crisis averted and rent will be paid on time! 🙏
I totally agree! A simple notification would go such a long way. I'm new to unemployment benefits and didn't realize holiday delays were a thing - spent all day yesterday wondering if I'd done something wrong with my certification. It really shouldn't be this stressful to figure out basic payment timing. At least now I know for next time! Glad everyone got their payments sorted out.
I'm dealing with the exact same nightmare right now! Been trying to file for unemployment for the past week and the PA UC website keeps crashing at different points in the application. Sometimes it's during the personal info section, sometimes when I'm entering my employment history - it's completely random. What's really frustrating is that I'll spend 20-30 minutes carefully filling everything out, then get hit with an error message that wipes out all my progress. And like you said, then it tells me I have a claim "in progress" but won't let me access it to continue where I left off. I've also been calling non-stop with no luck. The busy signal situation is insane - I actually started keeping a tally too and I'm at 62 failed attempts over the past 3 days. This system is completely broken and it's causing so much stress when we're already dealing with job loss. Going to try the early morning approach that others have mentioned. Hopefully something works soon because I can't afford to keep waiting around for this mess to get fixed.
I feel your pain! 62 failed calls is absolutely ridiculous. The fact that we're all keeping tallies of our failed attempts really shows how broken this system is. I had the same issue with losing all my progress - it's so demoralizing to spend half an hour filling everything out perfectly just to have it all disappear. The early morning strategy definitely seems to work based on what others have said. I'm also going to try the incognito mode suggestion and maybe switching browsers. At this point I'm willing to try anything! It's so frustrating that when we're already stressed about losing our jobs, we have to deal with this technical nightmare just to access the benefits we're entitled to. Hang in there - hopefully one of these workarounds will get us through!
I'm going through the exact same thing right now! Just got laid off two weeks ago and the PA UC system has been a complete disaster. I've tried filing my initial claim probably 15 times now and keep getting different error messages - sometimes it's a "system maintenance" popup, other times the whole page just goes white and freezes. What's been working for me (sort of) is using a combination of the tips people have mentioned here. I clear my browser cache completely, use incognito mode, and try between 5-6am when there's supposedly less traffic. Even then, it's hit or miss. Yesterday I actually got all the way to the final submission page before it crashed - I almost threw my laptop across the room! The phone situation is just as bad. I downloaded an auto-redial app because I was going crazy manually calling over and over. Still haven't gotten through to a human after 4 days of trying. Has anyone had any luck with the PA CareerLink offices? I'm wondering if they can help with technical issues or at least provide some kind of backup option when the online system is completely broken like this.
I actually went to my local CareerLink office yesterday about this exact issue! The staff there were really sympathetic but unfortunately they can't directly file claims through their system - they have to use the same broken website we do. However, they did let me use one of their computers to try filing, and their internet connection seemed more stable than my home WiFi. The counselor I spoke with also mentioned that they've been getting tons of people coming in with the same technical problems. She said they've escalated the issue to the state level and are pushing for emergency fixes, but couldn't give me a timeline. She did give me a direct phone number for technical support (not the regular UC line) but warned me it might not be much better for getting through. The auto-redial app is a great idea - wish I'd thought of that! Getting to the final submission page and then crashing must have been infuriating. At least you know the system can process most of your info, so hopefully one more attempt will push it through. Good luck with the 5am strategy!
Final update: My wage review was completed yesterday! It took 5 weeks total, but only 4 days after I got through to someone and had them flag my account for hardship review. My weekly benefit amount increased by $164 and I've already received backpay for the weeks I claimed during the waiting period. So relieved this is finally resolved.
Congratulations on getting it resolved! Your experience really shows how important it is to actually speak with someone rather than just waiting. The fact that the hardship flag cut your wait time from potentially 8+ weeks down to just 4 days after contact is incredible. Thanks for sharing the updates - this whole thread will be really helpful for others dealing with the same wage review delays. That $164 increase plus backpay must be such a relief!
This is such a helpful thread! I'm new to dealing with PA UC and was getting really worried about my own wage review that's been pending for 2 weeks. It's encouraging to see that persistence and actually getting through to someone can make such a difference. @Natasha Volkov thanks for sharing all the updates - it gives me hope that mine will get resolved too. I m'definitely going to try that Claimyr service if I can t'get through on my own this week.
Ethan Brown
Just want to add that as someone who's been dealing with PA UC for a while, the system can be really frustrating but it does work once you understand the timing. The key thing is that you're not actually "missing" anything by having to wait until Sunday - that's just how their weekly filing schedule works. When you file on 3/2, you'll be claiming for the week ending 2/29, which includes those 3 days you worked. Make sure you have your exact gross earnings ready (before any taxes or deductions), and don't stress too much about the reopening process - it's pretty standard. The most important thing is accurate reporting of your earnings and work search activities. You've got this!
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Oliver Weber
•Thanks Ethan! This really helps put things in perspective. I was getting anxious thinking I'd already lost those benefits, but it sounds like the system is just designed this way. I appreciate everyone's advice in this thread - I feel much more confident about filing on Sunday now. I'll make sure to have my exact earnings calculated and my work search activities documented. It's reassuring to know this is all normal procedure!
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Carmella Popescu
I went through something very similar when I was doing temp work last year! The waiting period after reopening a claim is totally normal - it's not that you missed your window, it's just how their system batches everything. When you file this Sunday, you'll be claiming benefits for the week that just ended (which includes those 3 days you worked). Just make sure you report your gross wages accurately and remember that in PA, you can earn up to about 30% of your weekly benefit amount before it starts reducing your payment. Also keep your pay stub handy in case they ever audit your claim later. The partial benefit system actually works pretty well once you get used to the timing!
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