I'm a school secretary and my claim has been under review for exactly 3 weeks now too! This thread is so helpful - I was getting really anxious thinking I had done something wrong. Based on everyone's experiences, it sounds like 4-6 weeks is just the new normal this year due to the enhanced verification process. I'm going to upload my contract showing I'm only paid for the 10 months I work, and I'll also call our HR department tomorrow to make sure they respond quickly to any UC verification requests. It's such a relief to know other school employees are going through the same delays. I'll keep filing my weekly claims and try to be patient. Thanks everyone for sharing your timelines and advice!

I'm a school aide and just wanted to share that my claim FINALLY got approved this morning after 4 weeks and 2 days of being under review! I followed the advice from this thread - uploaded my contract showing I'm only paid during the school year, and called my district's HR department last week to make sure they were responding to UC verification requests. HR told me they had received the request but it was sitting in someone's inbox who was on vacation. Once they reassigned it, my claim was approved within 3 business days. Got all my backpay too! So definitely call your HR department if you're stuck - the delay might be on their end, not the UC office. Hang in there everyone, it's frustrating but most of us seem to be getting approved eventually!

UPDATE: The money just hit my card this morning! That's about 3 business days from the payment date. Thanks everyone for your help!

That's awesome news! So glad you finally got your payment after all that waiting. For future reference, the 3 business day timeline seems pretty standard for Money Network cards. Just a heads up - since you mentioned you've been surviving on credit cards, make sure to keep track of all your UC payments for tax purposes. The state will send you a 1099-G form, but it's good to have your own records too. Hope things get easier for you from here on out!

Has anyone had success getting a waiver? My mom got a non-fault overpayment for $4100 and she's on fixed income (disability). Wondering if that qualifies for hardship waiver??

Update: I called today (after trying for 2 days straight) and finally got through! They approved me for a $90/month payment plan based on my current income. They didn't even ask for documentation, just asked about my monthly expenses and income. Thanks everyone for the advice - such a relief to have this figured out!

This happened to me too - went from 6 open issues down to 1 over about 3 weeks back in January. What really helped me was calling the customer service line early in the morning (like right at 8am when they open) to get through faster. The rep was able to tell me exactly what each resolved issue was and gave me a realistic timeline for the remaining ones. The decrease is definitely a positive sign! It means they're making actual progress on your case. Just make sure you're checking both your email AND the messages in your dashboard - sometimes they only post updates in one place. And definitely keep filing those weekly certifications religiously. When mine finally got approved, I got a lump sum for all the weeks I'd been waiting. Stay strong, you're almost there!

I'm dealing with something very similar right now! My open issues went from 6 down to 2 over the past two weeks, and like you, I didn't get any direct notifications about the resolved ones. It's been such a rollercoaster of emotions - one day feeling hopeful when I see progress, the next day panicking that something might be wrong. What's helped me is creating a simple spreadsheet to track the changes I see on my dashboard each day, along with any messages or emails I receive. That way I have a clear timeline if I need to reference it later. I've also been religious about filing my weekly certifications even though no money is coming through yet - everyone here emphasizes how important that is for getting backpay. The waiting is absolutely brutal when you're stressed about bills and expenses. But reading through all these responses is giving me hope that we're both on the right track. Sounds like 2-3 weeks total processing time is pretty normal once they start actively working through the issues. Fingers crossed we both see those remaining issues disappear soon!

The REAL question is why are benefits so LOW that you have to move back with family?? PA benefits max out at $716/week which is NOTHING in today's economy!!! They haven't raised the maximum in YEARS while rent has doubled!!! The whole system needs to be overhauled!!

I went through this exact same situation last fall when I moved from Pittsburgh to my sister's place in Maryland. The good news is you can definitely keep your PA benefits! A few practical tips from my experience: 1. Update your address ASAP in the UC system - don't wait until the last minute 2. Keep screenshots of your address change confirmation just in case 3. Make sure your new address can receive mail reliably (some apartments have issues with mail delivery) 4. When doing your weekly certifications, you can still mark that you're available for work - just be prepared to explain you're willing to work remotely or commute back to PA if asked The only hiccup I had was when they called me for a random eligibility interview about 2 months after I moved. The agent asked if I was still looking for work in PA and I explained I was focusing on remote positions and could commute back if needed. No issues after that. You're making a smart financial move - don't let the system stress you out more than necessary! Just stay on top of your weekly claims and keep good records.