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why dont u just go to ur local careerlink office? they can sometimes help with uc issues and u dont have to wait on the phone. thats what i did when i had problems last year
This is partially correct, but CareerLink staff can't directly resolve UC claim issues - they're separate departments. CareerLink can help with job search requirements and general questions, but for claim-specific issues like payment holds or open issues, you still need to speak with an actual UC representative. Some CareerLink offices do have UC courtesy phones that might have slightly better connection rates than calling from home.
Just checking in - were you able to get this resolved? I'm curious if you found out what the employment separation issue was.
Congratulations on getting it resolved! That's such a relief. It's really frustrating how these small discrepancies can cause so much stress and delay, especially when you're depending on those payments. Thanks for sharing your experience with Claimyr too - it's helpful to know there are actual solutions out there that work when the regular phone system is basically impossible to get through on.
It looks like you received a notice saying your appeal was "reviewed as invalid" because it was filed on the "incorrect determination." This can be frustrating and confusing. This typically happens when you appealed something different than what EDD thinks you were trying to appeal, or you may have used the wrong form or process for what you're contesting. Your next steps should be: - Carefully read the "Further Appeal Rights" section of your decision letter - it should explain exactly what to do next - Make sure you're appealing the specific determination you disagree with (using the correct form/reference number) - If you're confused about which determination to appeal, call EDD directly for clarification - Consider whether you need to file a new appeal that specifically addresses the correct determination Don't give up if you believe you have legitimate grounds for appeal. The system can be technical, but following their specific instructions in the "Further Appeal Rights" section is crucial to having your appeal properly considered.
@Brittany Diem It means that when you filed your appeal, you may have referenced the wrong determination number or appealed a different decision than the one you actually wanted to challenge. For example, if you received multiple notices from unemployment like (an eligibility determination, overpayment notice, or benefit calculation ,)you need to make sure you re'appealing the specific one you disagree with using the exact reference number from that determination. The appeal system is very technical - they want to make sure your appeal is filed against the right decision so they can address your specific concerns. Since it was marked invalid, "you" ll'need to file a new appeal following the instructions in the Further "Appeal Rights section" to make sure it gets properly processed this time.
This is exactly what I needed to see! I've been pulling my hair out for the past week with the same issue after completing IDme verification. Got the "technical error" messages initially, then the username/password loop, and now I'm getting random "session timeout" errors. I tried all the browser troubleshooting steps multiple times with no luck. Reading through everyone's experiences here, it's clear this is a systemic issue with PA UC's backend not properly handling the IDme integration. The fact that so many people are experiencing identical problems after verification really shows how broken their system is. I'm definitely going to try the Claimyr service - at this point I'd rather pay a small fee than waste more weeks trying to get through their impossible phone system. Thanks Paolo for the detailed updates and everyone else for sharing your solutions. This thread is going to save me so much time and stress!
@Lorenzo McCormick You re'describing the exact same progression I went through! Started with technical "error, then" the username/password loop, and finally random session timeouts. It s'like their system has a predictable failure pattern after IDme verification. The Claimyr route really is the way to go - I was skeptical about paying for it at first, but when you consider how much time and stress it saves, it s'totally worth it. Plus missing even one week of benefits costs way more than their service fee. Hope you get it sorted quickly!
Just want to add my experience to this thread since it might help others - I had this exact same issue last month after IDme verification on PA UC. Like others mentioned, I went through the whole cycle: technical errors, then the username/password loop, then session timeouts. What I discovered is that if you try to log in too many times while your account is stuck in that "post-verification status," it can actually make the problem worse by triggering additional security flags. I learned this the hard way after spending 3 days trying different browsers and clearing cache over and over. The key things that worked for me: 1. STOP trying to log in for at least 24 hours once you realize it's the backend flag issue 2. Use Claimyr or somehow get through to a human rep (the automated system can't fix this) 3. When you do talk to a rep, specifically mention "post-verification status flag" - it helps them understand the issue faster Also want to echo what others said - this thread should be required reading for anyone doing IDme verification with PA UC. The amount of people dealing with this shows it's not a rare glitch, it's a systematic problem with their integration. Saved me weeks of frustration reading everyone's experiences here!
Update: I filed my claim yesterday selecting "Lack of Work" as the reason, and it went through without any weird questions about disciplinary issues! I reported my severance as a lump sum payment and noted it covers 6 weeks. The system calculated my weekly benefit rate at $600 and said I'd have approximately a 14-week deduction period before payments would begin. Thank you all for the guidance - you saved me from making mistakes that might have delayed my claim. I'll keep filing weekly claims and documenting my job search activities in the meantime. This process is definitely not intuitive, so I appreciate the help!
Great news! Glad it went smoothly. Remember to file your weekly certifications on time every week even during that deduction period. Set a reminder on your phone - if you miss a week, it can cause all kinds of headaches.
Congrats on getting your claim filed successfully! Just wanted to add a few tips from my experience with PA UC after a layoff: 1. Download the PA UC mobile app if you haven't already - it makes filing weekly claims much easier than the website 2. Keep a dedicated folder (physical or digital) with all your UC paperwork, confirmation numbers, and job search records. You never know when you might need them 3. During your deduction period, you might be tempted to skip the weekly filings since you're not getting paid - DON'T! Missing even one week can mess up your whole claim Also, 14 weeks seems like a long deduction period - double check that calculation if you can. Sometimes the system gets it wrong initially. Good luck with the job search!
Joshua Wood
Don't get your hopes up. I've been waiting on 7 weeks of backpay since MARCH and every time I manage to get through they tell me "it's processing" or "a specialist needs to review it" or some other excuse. The whole system is designed to make people give up!!!! They're hoping you'll just stop trying to collect what they legally owe you.
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Noah Torres
•While I understand your frustration, this isn't entirely accurate. The system is definitely overwhelmed and inefficient, but payments do eventually process. The key is to be persistent and make sure you're speaking with the right department. Regular call center staff often can't help with payment release issues - you need to specifically ask for the payments department or a claims examiner.
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Natalie Wang
UPDATE: Finally got through to someone at UC this morning! Used that Claimyr service someone mentioned above and it actually worked - got me past the busy signals. The agent said there was a "benefit payment audit flag" on my account that was holding everything up. She released the payments and said I should see the missing weeks deposited within 2-3 business days. Will update again when/if they actually arrive. Thanks everyone for your help!
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Hiroshi Nakamura
•Wow, so glad you got it figured out! I've been dealing with something similar for the past month and was starting to lose hope. That "benefit payment audit flag" thing is probably what's happening to a lot of us. I'm definitely going to try that Claimyr service tomorrow morning. Did they charge you anything for helping you get connected? And thanks for coming back to update us - most people disappear once their issue gets resolved!
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Lena Müller
•This is really encouraging to hear! I've been fighting a similar issue for about 3 weeks now - mine shows 4 missing payments from April that just seem to have vanished from the system. Everything looked fine on my dashboard too, no errors or pending issues visible. That "benefit payment audit flag" explanation makes so much sense - it's like a hidden issue that regular users can't see. I'm definitely going to try the Claimyr service first thing Monday morning. Really appreciate you taking the time to update us with the resolution!
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