PA UC PIN number not arriving in mail - anyone else waiting forever?

I had a similar issue back in January. The PIN can definitely take longer than they claim - mine took about 4 weeks to arrive. Your husband should keep trying to call, but also try these options: 1. Request a PIN reset through the PA UC website (under 'Forgot PIN') 2. Send a message through their message center (though responses can be slow) 3. Try calling right when they open at 8am - that's when I finally got through The good news is that he should be able to backdate his weekly claims once he gets his PIN, so he shouldn't lose any eligible weeks. Just make sure he's completing his work search activities each week and documenting them.

i got my pin in 5 days so idk why urs is taking so long. maybe check if you put right address when he applied?

OMG the EXACT same thing happened to my sister!!! She waited like 5 WEEKS for her PIN and was freaking out the whole time!!! The PA unemployment system is such a MESS right now!! When she finally got it, she was able to file for all the back weeks though. But seriously, they need to figure out a better system - it's 2025 for crying out loud, why are we still waiting for MAIL?!?!?

I work with UC claimants regularly, and PIN delays have been a common issue lately. Here's what you need to know: 1. Yes, your husband can file for those missed weeks once he gets his PIN - this is called "backdating" and is allowed when there are system issues preventing timely filing. 2. The online PIN reset typically only works if you've had a PIN before. For new claims, you usually need the original mailed PIN first. 3. The fastest solution is usually reaching a live agent at the UC service center, but as you've discovered, that's extremely difficult right now. 4. Make sure he continues documenting his work search activities (minimum of 2 per week) while waiting. One thing that's helped many of my clients is using Claimyr (claimyr.com) to get through to PA UC. They have a system that essentially waits on hold for you and calls you back when an agent is available. They have a video demo that shows how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 Regardless of how you proceed, document everything - dates of calls attempted, confirmation numbers of any online submissions, etc. This will help if there's any dispute about the delay later.

has he tried going to the careerlink office in person? sometimes they can help with this stuff even tho technically its separate from UC. my cousin got help there when he had a similar problem last month

I tried that Claimyr service mentioned above last week when I couldn't get through about my open issue. It actually worked! Got connected to a rep in about 40 minutes after trying for days on my own. The rep was able to reset my PIN over the phone after verifying my identity. Might be worth a try if you're still stuck.

UPDATE: We finally got through to someone! My husband tried the Claimyr service that was suggested here and got connected to a UC rep in about an hour. The rep said there was a backlog of PIN mailings and verified his identity over the phone, then helped him set up a temporary PIN so he could file while waiting for the mail. He was able to file for all the missed weeks too. Such a relief! Thanks everyone for your help and suggestions!