< Back to Pennsylvania Unemployment

Nia Davis

Confused about PA UC filing steps - did my husband apply correctly?

My husband just got laid off from his warehouse job last week and applied for unemployment yesterday. Neither of us has ever filed for PA UC before, and I'm worried he might have missed something important. He got a confirmation number and wrote down his PIN, but there was no clear indication of what happens next? The website seemed really confusing with all those questions about work search and base periods. Should he have received an email confirmation? How long does it normally take to hear back? Also, do we need to do anything else while waiting for a decision? This whole process is so stressful when you're already worried about bills 😩

Don't worry too much - the PA UC system can be confusing at first! If he got a confirmation number and PIN, that means his initial application went through. Here's what happens next: 1. He should receive something in the mail within 7-10 days (either an approval or request for more info) 2. He NEEDS to file weekly claims starting this Sunday, even before being approved 3. He must complete and log at least 2 work search activities each week The work search requirement is super important - many people miss this and lose benefits. Also make sure he keeps his PIN safe, he'll need it for all weekly filings. Let me know if you have any other questions!

0 coins

Thank you so much! I'll tell him about filing weekly claims starting this Sunday - we had no idea that was needed before approval! For the work search activities, does applying to jobs online count? And one more thing, should he have received an email confirmation or is mail the only way they notify you?

0 coins

we went thru this 2 months ago... the system is a nightmare!! make sure he calls them if he doesnt get that letter in 10 days cause they "lost" my husbands application twice!! smh

0 coins

NOBODY can get through to them on the phone!! I tried calling PA UC for THREE WEEKS straight about my open issue and got nothing but busy signals and disconnects! The whole system is designed to prevent people from getting their benefits! And don't bother with the chat feature - it's useless!

0 coins

I recently went through this same headache with PA unemployment. One tip nobody told me: keep detailed records of EVERYTHING. Screenshots of confirmations, call logs when you try to reach them, work search activities, etc. The system lost half my information and then tried to deny my claim saying I didn't provide documentation that I absolutely did submit. It's hard enough being unemployed without fighting the system designed to help you. For work search, your husband needs to keep a log of at least 2 job search activities each week using their online system. Applying to jobs definitely counts, but so does updating his resume, attending job fairs, creating profiles on job sites, etc.

0 coins

Oh no, that's terrible they lost your info! Thanks for the warning - I'll make sure he takes screenshots of everything. The work search options sound more flexible than I thought, that's good to know.

0 coins

sounds like he did it right. pin and confirmation = succesful application. just gotta wait now but start weekly claims sunday like everyone said. they might give him an 'open issue' status for a while thats normal

0 coins

That's a relief to hear, thank you. What does 'open issue' mean though? Is that a problem?

0 coins

I had the same problem trying to figure out PA unemployment for my wife last year. If your husband needs to talk to someone at UC about his claim (which he probably will at some point), I discovered a service called Claimyr that actually gets you through to a live agent instead of busy signals. Saved us weeks of frustration - their site is claimyr.com and they have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 Just mentioning it because I wasted so much time trying to reach someone before finding this. The most important thing right now though is making sure he files those weekly claims starting Sunday!

0 coins

Does that service actually work? I've been trying to get through to UC for 2 weeks about my claim showing "monetarily ineligible" even though I worked full-time for 2 years before being laid off.

0 coins

To answer your questions: 1. Online job applications absolutely count as work search activities 2. PA UC primarily communicates through regular mail, but he should also get email notifications if he provided an email address during registration 3. "Open issue" just means they're reviewing something on the claim before approval - very common and usually resolves within 2-3 weeks The most common mistake new claimants make is forgetting to file their weekly certifications, so make sure he logs in every week (Sunday through Friday) to file, even while waiting for the initial determination. Also, once approved, benefits are paid via the PA Money Network debit card unless he sets up direct deposit.

0 coins

Thank you so much for explaining everything! I'll make sure he starts filing weekly claims this Sunday and keeps track of his job applications. This makes me feel much better about the whole process.

0 coins

Open issue could mean ANYTHING from a simple verification to a major problem! My open issue took 7 WEEKS to resolve and I almost lost my apartment waiting!! The system is BROKEN! Make sure your husband calls EVERY DAY until he gets through to someone!

0 coins

Oh no, that's scary! I really hope we don't run into that problem. Did you ever figure out what caused your open issue?

0 coins

tell ur hubby to check his dashboard every day for messages too. sometimes they ask for more info there and dont send mail and if u miss it they deny u

0 coins

I didn't know about checking messages on the dashboard! Thank you for that tip, I'll make sure he checks it daily.

0 coins

@confused123 - Yes, Claimyr definitely works. I was skeptical too, but after spending hours getting busy signals trying to call PA UC the normal way, it connected me to an agent in about 20 minutes. Totally worth it for getting my claim unstuck. The "monetarily ineligible" issue usually means they're missing wage information from one of your employers - that's exactly what happened to my wife.

0 coins

Thanks for the info. My former employer is being difficult about everything so I wouldn't be surprised if they messed up reporting my wages. I'll check out that service.

0 coins

One more thing I forgot to mention - make sure your husband's identity verification is complete. PA uses ID.me now, and sometimes people miss that step. If the system is asking him to verify his identity through ID.me, he needs to complete that before his claim can move forward. It should be clear on his dashboard if this is needed.

0 coins

He didn't mention anything about ID verification, but I'll have him check right now. Thank you for all your help - this community has been so helpful!

0 coins

I went through this exact same situation with my brother last year when he got laid off from his construction job. The stress is totally understandable! From what you described, it sounds like your husband did everything right - getting the confirmation number and PIN means his application was successfully submitted. A few things that helped us navigate the process: - He should definitely start filing weekly claims this Sunday as others mentioned, even before getting approved - Keep that PIN somewhere super safe - write it down and maybe take a photo of it too - The work search requirement is 2 activities per week, and yes, online job applications count - Check his dashboard daily for any messages or requests for additional info The waiting is the hardest part, but hang in there! Most people get their determination letter within 7-10 days. If it takes longer than 2 weeks, that's when I'd start getting more proactive about contacting them. You've got this! 💪

0 coins

Thank you Marcus! It's so reassuring to hear from someone who went through this recently. I'm definitely going to have him start filing weekly claims this Sunday - seems like that's the most important thing everyone is emphasizing. I'll make sure he writes down the PIN in multiple places too. The 7-10 day timeline for the determination letter gives me something concrete to expect. Really appreciate the encouragement! 🙏

0 coins

Hey Nia! I totally understand the stress you're feeling - I went through the same thing when I lost my retail job a few months ago. The good news is that having a confirmation number and PIN means your husband's application went through successfully! Here's what I learned from my experience: - Start filing weekly claims THIS SUNDAY (even if he hasn't been approved yet) - this is crucial and the #1 mistake people make - The work search requirement is 2 activities per week - online job applications definitely count, but also things like updating his resume on Indeed, attending virtual job fairs, or networking activities - Check his PA UC dashboard EVERY day for messages - sometimes they request additional info there and won't send mail - Keep detailed records of everything (screenshots, confirmation numbers, work search activities) As for notifications, PA UC primarily uses regular mail, but he should also get email updates if he provided an email during registration. The determination letter usually comes within 7-10 days, but don't panic if it takes a bit longer - the system can be slow. One last tip: if you need to contact them by phone (which hopefully you won't), try calling right at 8am when they open - that's when you have the best chance of getting through. You've got this! 💪

0 coins

Pennsylvania Unemployment AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,087 users helped today