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Just wanted to give you a heads up that when the card DOES arrive, you have to activate it immediately!! I made the mistake of waiting a couple days to activate mine because I was busy, and it triggered some kind of security protocol where I had to verify my identity AGAIN. Such a headache! Also make sure to create your Money Network online account right away so you can track your balance and payments.
UPDATE: I decided to try that Claimyr service someone mentioned and actually got through to a UC agent! The agent confirmed my card was mailed on January 7th (not the 4th when I was approved). She said there was a backlog of card requests and that's why it took a few extra days to actually send it. According to her, I should receive it by tomorrow or Friday at the latest. She also helped me set up direct deposit for future payments so I won't have to deal with this card stress again! Thanks everyone for your help!
My cousin works at the unemployment office (not in PA tho) and she says they always look at leave of absence claims with extra suspicion so definitely get that updated to layoff status asap!!!
UPDATE: I finally got through to someone at the UC office! I used the Claimyr service someone suggested here and got connected in about 30 minutes. The agent was super helpful and immediately updated my separation reason from "leave of absence" to "lack of work" based on the HR email I uploaded. She said my claim should be processed within 3-5 business days and all my weekly certifications will be paid once it's approved. Such a relief! Thanks everyone for your help and suggestions!
That's great news! Makes me happy when someone actually gets help from this broken system. Let us know when the money hits your account!
congrats on the new job! one thing nobody mentioned is u might need to report ur first day of work on ur last weekly certification. there's a question that asks if u refused work or returned to work. make sure u answer that correctly or they could hit u with an overpayment later
Just wanted to follow up - since your claim has been pending for 6 weeks, you might qualify for a hardship acceleration. Call the UC service center and specifically mention financial hardship (risk of eviction, utility shutoff, etc.). This sometimes gets them to expedite the determination. And keep documenting everything in case you need to appeal or request a backdated determination.
UPDATE: Money just hit my card this morning (Monday)! So it ended up taking 5 business days rather than the 1-2 they promised. Thanks everyone for the reassurance - you were right that I just needed to be patient. For anyone else in this situation, definitely trust that the process is working but expect delays beyond what they tell you.
Mei-Ling Chen
My sister works for Pennsylvania UC and she says they're always swamped after holidays. The payment system gets backlogged because everyone files at once when the system opens back up. I bet you'll see it tomorrow. Not much you can do but wait unfortunately.
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Abigail bergen
UPDATE: My payment just hit my Money Network card about an hour ago! So it took from Monday midnight filing until Thursday afternoon to show up. Thanks everyone for your help and reassurance! For anyone else searching about holiday delays - expect an extra 1-2 business days after a holiday weekend.
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Anderson Prospero
•Great news! Thanks for updating the thread - it's helpful for others who might search for this issue in the future. The post-holiday delay is pretty consistent in PA's system.
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Ahooker-Equator
•told u so! :) glad u got paid
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