UPDATE: I called Money Network directly using the number someone posted here. Turns out my card was sent to an old address even though I updated my address with UC! They're sending me a new one with expedited shipping that should arrive by Monday. Thanks everyone for your help!

So glad you got it resolved! This is exactly why I always recommend calling Money Network directly instead of waiting around. The address sync issue between PA UC and the card company is super common - happened to me twice. For anyone else reading this, always double-check that your address is correct in BOTH systems. And definitely get that direct deposit set up once your card arrives so you don't have to go through this stress again!

UPDATE: We finally got through to someone! My husband tried the Claimyr service that was suggested here and got connected to a UC rep in about an hour. The rep said there was a backlog of PIN mailings and verified his identity over the phone, then helped him set up a temporary PIN so he could file while waiting for the mail. He was able to file for all the missed weeks too. Such a relief! Thanks everyone for your help and suggestions!

So glad to hear you got it resolved! This thread is super helpful for others dealing with the same issue. I'm bookmarking this for future reference since it seems like PIN delays are becoming more common. It's crazy that we need third-party services to reach our own state agencies, but whatever works! Hope your husband's claim process goes smoothly from here on out.

To summarize what everyone has said: 1. File every week, including full-time weeks 2. Report all hours and earnings accurately 3. Continue work search activities every week 4. Keep good records of everything 5. For weeks with full-time work, you'll see $0 benefit but your claim stays active 6. For reduced-hour weeks, you'll receive partial benefits based on the formula This is the correct way to handle alternating schedules on a partial UC claim in Pennsylvania.

I'm dealing with a similar situation but with a twist - my employer sometimes gives me just 1-2 hours on what should be my "reduced" weeks. Has anyone had experience with really minimal hours like that? I'm wondering if there's a minimum threshold where it's not even worth reporting, or if I should still file and report those tiny amounts. The math seems like it would barely affect my benefits but I want to make sure I'm doing everything by the book.

To answer your original question directly - yes, you can call and ask for a waiver, but based on current PA UC policies, they're very unlikely to grant it in your specific situation. If you do decide to call, be prepared with documentation showing your current part-time status and the written confirmation of your full-time transition date (if you have it). The more documentation you have, the better your chances, even if they're still slim.

I'm dealing with something similar right now! I've been part-time since December and keep getting stuck doing these pointless job searches when I already have work lined up. What's really helped me is treating the CareerLink workshops like @StarStrider mentioned - they have virtual ones almost every day and they count as your work search activities. I've been doing things like "Resume Writing Best Practices" and "Interview Skills" workshops instead of applying for random jobs. It feels way more productive and you're actually learning something useful. Plus some of the networking events they host are surprisingly good for making connections in your field, even if you're not actively job hunting.

Good luck with your certification on Sunday! Just a heads up - when you report your earnings, make sure you report the gross amount (before taxes) for all hours worked this week, including Monday-Wednesday before you reopened. The system is pretty good at calculating the partial benefits automatically once you enter the correct wage info. Hope you get your payment processed quickly!

Just wanted to add - if you're getting reduced hours like this regularly, you might want to look into keeping a simple log of your weekly hours/earnings. I learned this the hard way when PA UC asked me to verify my earnings history during a review. Having records of when your hours dropped below full-time can really help if they ever question your eligibility for partial benefits. Also, some employers try to schedule you just under the threshold where you'd qualify for UC - knowing your rights helps you advocate for yourself!