Great to hear you finally got through! I've been dealing with a similar issue trying to update my direct deposit info. The password reset thing causing account flags is something they really should warn people about - who would have thought that would lock you out of basic account functions? I'm definitely going to try the 7:30am call strategy based on your success. Thanks for updating us on what worked!

This is such a relief to see Connor got it resolved! I'm dealing with the exact same thing right now - moved two weeks ago and the website keeps erroring out when I try to update my address. I had no idea that multiple password reset attempts could flag your account like that. I definitely did that last week when I was getting frustrated with the login process. Going to try calling at 7:30am sharp tomorrow morning. Really appreciate everyone sharing their experiences here - at least now I know I'm not the only one struggling with this broken system!

I've been dealing with PA UC for months now and here's what I've learned about work search requirements: 1. You need 2 work search activities per week minimum 2. Your Indeed applications absolutely count - just document everything (company, position, date, method) 3. Use your existing CareerLink account - no need for a new one 4. Keep your own records but don't upload them anywhere unless asked Pro tip: I started doing one CareerLink search + one job application each week to make it simple. For CareerLink, just search for jobs in your field and save a few to your favorites - that counts as an activity and takes like 10 minutes. The phone system is absolutely brutal. I've had success calling right at 8am when they open, but honestly most questions can be answered by reading the UC handbook online. Don't let them stress you out - as long as you're genuinely looking for work and documenting it, you're doing what you need to do. Keep your chin up - we're all in this together trying to navigate their ridiculous system!

Sean, I completely understand your frustration! I went through the exact same thing a few months ago - spent forever on hold only to get disconnected by someone who clearly didn't want to help. It's maddening when you're just trying to follow the rules correctly. What you're doing with Indeed is perfect! Just make sure you're keeping detailed records of each application (which it sounds like you already are). I use a simple Google Doc to track: date, company name, position title, where I applied (Indeed, company website, etc.), and any confirmation numbers if I get them. Your existing CareerLink account is totally fine to use - definitely don't create a new one. I actually recommend doing at least one CareerLink search each week since it counts as one of your required activities and only takes a few minutes. You can search for jobs, save some to your profile, and boom - that's activity #1 for the week. Then your Indeed applications cover activity #2. The key thing is just keeping good records for yourself. You don't need to submit them anywhere, but if they ever audit you (which is rare), you'll be covered. Don't let their terrible phone system stress you out too much - you're clearly doing everything right!

I'm in a similar situation - my payment date was 3/16 and I'm still waiting for my check too. This is also my first time with paper checks after having issues with the Money Network card. Reading through all these responses is really helpful though! Sounds like we just need to be patient since there are processing delays and postal service issues right now. I'm going to wait until Wednesday before calling that Treasury number someone mentioned. Thanks everyone for sharing your experiences - makes me feel less alone in this stressful situation!

I'm in the exact same boat! My payment date was 3/14 and still no check. This is my second week with paper checks after switching from the Money Network card (those ATM fees were killing me). Reading everyone's responses here is so reassuring - I was starting to panic thinking something went wrong with my claim. The info about Treasury taking 2 days to process before mailing plus the postal service delays makes total sense. I'm going to try that informed delivery signup someone mentioned so I can at least see when it's coming. Thanks for starting this thread, really needed to hear other people are experiencing the same thing!

So glad you got it resolved! The missing apartment number issue is unfortunately super common with these Money Network cards. For anyone else reading this - when you call 888-233-5916, also ask them to read back your full address exactly as they have it on file. Sometimes there are formatting differences between what shows in your UC portal and what Money Network actually received. I learned this the hard way when my card got returned twice before I figured out they had "Apt 2B" instead of "Unit 2B" like I had entered online.

This thread is so helpful! I'm dealing with a similar situation - my card was supposed to arrive 2 weeks ago and nothing yet. After reading everyone's experiences, I'm definitely going to call 888-233-5916 tomorrow and specifically ask them to verify my full address including apartment number formatting. It's crazy how these little details can cause such major delays when people are depending on these payments for basic needs like rent and groceries. Really appreciate everyone sharing their experiences and solutions!

Just want to add one more important tip: the week in PA UC runs Sunday-Saturday. So if your last day is Friday, June 30th, you can file on Saturday, July 1st. Your first eligible week would be July 2-8, which is the waiting week (unpaid). Then your first payable week would be July 9-15, which you'd claim during your biweekly filing around July 23rd, with payment typically arriving 2-3 business days after that successful biweekly claim.

Hey Ravi, I went through this exact same situation last fall when my company announced layoffs in September but didn't actually let us go until November 15th. The waiting was torture but you absolutely cannot file until after your last day worked - I tried multiple times and kept getting the same error you described. Here's what helped me: I used those 3+ months to really prepare. I gathered all my employment docs, set up my PA Keystone ID, researched the work search requirements, and even started networking. When November 16th came, I filed first thing in the morning and everything went smoothly because I was so prepared. The peace of mind from being ready was worth the wait. You've got time to get everything perfect!