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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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UPDATE: Finally got through to PA UC! Turns out there WAS a data mismatch - they had my birth year wrong by one digit in their system (had me born in 1982 instead of 1983). The rep fixed it on their end and I was able to complete my claim right away. For anyone else having this issue, definitely call them - there's no way to fix it yourself online.
That's great news! Did you use the regular phone line or that Claimyr service someone mentioned? Wondering for future reference because I've got a benefits year ending soon and will probably need to file again.
I used Claimyr and it actually worked! Got a call back within a few hours instead of spending days trying to get through. Definitely worth it for anyone stuck in my situation. Now I'm just waiting for my claim to be processed - keeping my fingers crossed there aren't any more issues!
Thanks for updating us! Make sure you file your weekly certifications on time while you're waiting for the initial claim to process. Sometimes people think they need to wait for approval before filing weekly, but you should start right away.
Glad you got it sorted out! @705d260b7646 Your experience might help others - could you share roughly how long the whole process took from when you first called to when your claim was approved? I'm dealing with a similar data mismatch issue and trying to set realistic expectations for myself.
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I'm going through something similar right now - won my appeal 3 weeks ago for 8 weeks of back pay and still nothing. Reading through all these responses is both reassuring and frustrating at the same time. It sounds like 4-9 weeks is pretty normal which is insane considering we already waited months just to get the appeal hearing. I'm going to try that Bureau of UC Benefits complaint route that Angel mentioned since I'm also facing financial hardship. Has anyone had luck with contacting their local state senator's office instead of just the representative? I'm wondering if senators might have more pull with the state agencies.
I actually contacted my state senator's office last year when I had a similar issue with delayed payments after winning an appeal. In my experience, senators' offices tend to have dedicated caseworkers who specialize in state agency issues, whereas representatives' offices sometimes handle these as general constituent services. My senator's office got back to me within 48 hours and had someone contact the UC office directly. I think it's worth trying both honestly - whoever responds first and seems most engaged is who you want to work with. The key is explaining that you're facing immediate financial hardship and need expedited processing. Good luck with the Bureau complaint too - it sounds like having multiple pressure points really helps move these cases along.
I'm dealing with almost the exact same situation right now! Won my appeal 5 weeks ago for 10 weeks of back pay and still haven't seen a dime. What's really frustrating is that my claim status online still shows the original disqualification reasons even though I have the referee's written decision saying I'm eligible. After reading everyone's responses here, I'm planning to file that Bureau of UC Benefits complaint tomorrow and also contact both my state rep AND senator's office. It's ridiculous that we have to jump through all these hoops after already proving we deserve the benefits. The system is completely broken when winning your case is only half the battle. Thanks everyone for sharing your experiences and timelines - at least now I know I'm not alone in this nightmare!
I'm so sorry you're going through this too! It's maddening that we have to become our own advocates just to get what we're legally entitled to after already winning our cases. I noticed you mentioned your claim status still shows the original disqualification - that's exactly what's happening with mine too. From what Gabrielle explained earlier, that seems to be the core issue - they have to manually update each week from disqualified to payable and there's a huge backlog in that process. Definitely pursue all those avenues you mentioned. I used that Claimyr service to get through to someone last week and at least confirmed my payments are "in process" but they're saying another 2-3 weeks still. Keep us posted on how the Bureau complaint goes - I might file one too if I don't see movement soon. We shouldn't have to fight this hard AFTER we've already won!
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Quick update on my earlier comment - when you file those backdated weeks, make sure you answer the questions exactly the same way you would have at the time. Like if they ask if you were able and available to work, say yes (assuming you were). The system might flag your claim for review if your answers don't make sense for someone who was unemployed at the time. Also, once you do get all your backdated weeks processed, the payments usually come all at once, not spread out. So be on the lookout for a larger deposit to your Money Network card.
This is super helpful! I just managed to get through to someone at the UC center (had to call right when they opened at 8am). They said my appeal decision is in the system but there was some kind of flag that needed to be removed before I could access the backdated weeks. Should be able to file them by tomorrow. So relieved I didn't miss the deadline!
That's awesome news! So glad you got through to them and got that flag removed. The 8am call strategy is definitely the way to go - I've noticed they're much more responsive first thing in the morning before the phone lines get completely jammed. Hope you get all those backdated weeks filed smoothly and see that money hit your card soon!
Congratulations on your successful appeal! That's such a huge relief after months of stress. Just wanted to add one more tip that helped me when I went through this process - after you file all your backdated weeks, keep checking your claim status daily in the system. Sometimes there can be small hiccups that require quick action, like if one of the weeks gets flagged for additional review. Also, make sure your direct deposit/Money Network card info is still current since it's been a few months. Nothing worse than having payments bounce back due to outdated banking info! Wishing you a smooth process getting those 8 weeks of backpay.
Great advice about checking daily and verifying the payment info! I hadn't even thought about the Money Network card potentially being outdated. I should probably call them too to make sure everything's still active since I haven't used it in months. Really appreciate everyone's help in this thread - feeling much more confident about navigating this process now!
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Regarding the thermometer disappearing - I just checked with a friend who works at the PA UC office (not officially speaking for them). She said they actually rolled out a small website update last week that's been causing the thermometer to disappear for some users. It's a known issue they're working on fixing. So in your case, it's likely just a display glitch rather than anything wrong with your claim.
UPDATE: You all were right! The thermometer reappeared this morning showing step 4 (approved), and I had a determination letter in my UC mailbox dated yesterday. And I was able to file for my back weeks too. Thank you everyone for helping calm me down during my mini-panic!
Congrats on getting approved Isabella! This is a perfect example of why people shouldn't panic when the PA UC website acts up. I've been filing claims for 3 years and honestly that thermometer disappears at least once every few months for various reasons - system updates, server issues, you name it. The real info is always in your UC mailbox and claim status, not the pretty graphics. Glad everyone here could help talk you through it instead of letting you stress out for days!
QuantumQuester
Just checking back - did you have any luck uploading your bank verification documents or getting through to someone? The bank statement upload suggestion is actually really good advice and can speed things up considerably.
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Connor O'Neill
•Yes! I uploaded my bank statement AND used the Claimyr service to get through to an agent this morning. The agent confirmed there was a verification hold due to the payment method change, but they were able to clear it after verifying my identity and bank info. She said I should receive all my back payments within 2-3 business days! Such a relief. Thanks to everyone who helped!
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Natasha Volkova
That's awesome news Connor! So glad you got it resolved. For anyone else dealing with this issue, it sounds like the key steps are: 1) Check for open issues in your dashboard (especially "payment method verification"), 2) Upload bank verification documents if available, and 3) Try to speak with an agent to expedite the process. Good to know the system does work eventually, even if it's frustrating waiting weeks without communication about what's happening behind the scenes.
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Ravi Sharma
•This is such a helpful summary! I'm bookmarking this thread because I'm sure this payment method switch issue will keep coming up for people. It's crazy that PA UC doesn't clearly explain upfront that switching payment methods triggers an automatic hold - would save everyone so much stress and confusion. Thanks to everyone who shared their experiences and solutions here!
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