PA UC claim reopening issue - can't file for first 3 days after layoff in January

u might have to call them agian. the online system is wierd with partial weeks

This is actually a common issue with reopened claims. When you reopen a claim mid-week (after being laid off on January 12th), the system often doesn't automatically give you the option to claim those partial weeks. The representative you spoke with should have filed that partial week for you while you were on the phone. You have two options: 1. Call the UC service center again and specifically ask them to file that partial week for you (they can backdate it) 2. Message them through your dashboard about the missing days, but this can take 2-3 weeks for a response Make sure to mention you were told you could file for both weeks but the system only allows for one. They should be able to manually enter those 3 days.

I had a similar issue last year and ended up spending THREE WEEKS trying to get through to someone at UC. It's ridiculous how hard it is to reach them, especially for something that should be simple like claiming a partial week. After constantly getting busy signals, I tried using Claimyr.com to get through - it actually worked and connected me with a UC rep in about 20 minutes. They have a demo video here: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 showing how it works. The rep was able to manually enter my partial week once I finally got through.

THE UC SYSTEM IS DESIGNED TO MAKE YOU GIVE UP!!!! I'm not even surprised anymore when people tell me stories like this. They make these "mistakes" all the time and hope you won't notice that they're shorting you benefits. ALWAYS call and make them fix it. They owe you that money! Don't let them get away with it!

One more thing to be aware of - when you do get through to have them add those 3 days, make sure to ask if you need to complete job search activities for that partial week. In PA, you typically need to complete 2 work search activities each week you claim, but partial weeks sometimes have different requirements. Just don't want you to run into any issues with that!

my cousin had this happen and they told her she had to wait till the next time she filed to get back pay for those days but then they never paid her so DEFINITELY call and keep bugging them until they fix it dont wait

I work as a career counselor and see this issue frequently. To clarify what others have said: 1. Partial first weeks when reopening claims often require manual processing 2. The initial 3 days you missed (Jan 13-15) need to be added by a representative 3. You'll still get paid for those days, but it requires a phone call One tip: when calling, immediately ask for a "partial week adjustment for a reopened claim" - using the right terminology can help get your issue resolved faster. Also, call as early as possible in the morning (7:30am when they open) for shorter wait times.

btw if u do use that claimyr thing let us know if it worked im also having trouble getting through to someone

UPDATE: I finally got through to UC this morning! I used the Claimyr service that someone suggested above and got connected in about 25 minutes instead of spending hours redialing. The rep was able to file the partial week claim for me and said I should see those 3 days of payment in 2-3 business days. She also confirmed that I did everything else correctly with reopening my claim. Thanks everyone for your help!