PA UC benefit year transition delay: $15 remaining balance preventing new claim
Just when I thought dealing with PA Unemployment couldn't get more frustrating! My first benefit year was wrapping up with barely any money left. Instead of letting me start a new claim right away, they held back $15 saying I couldn't file a new claim because there was still money on my old one. Then the next week, they paid me $13 out of that $15! Now I've filed my new claim but have to serve a waiting week before benefits start. This means I'm going a FULL MONTH with zero income. How is anyone supposed to survive like this?? Do they not understand people have bills to pay? Is there any way around this waiting week? Has anyone successfully contacted UC to get them to waive the waiting week or speed things up? This gap between benefit years is pushing me toward financial disaster.
21 comments
Mei Lin
I went through EXACTLY this nightmare in January! The system is designed to trap you in these gaps between benefit years. Had the same $18 leftover that took 2 weeks to pay out, then the waiting week, then another week delay for 'processing'. Almost 5 weeks with nothing coming in. Called 83 times trying to reach someone about expediting my new claim. It's insane how they expect people to just magically survive with no income.
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Jamal Wilson
•Oh great, so I might be looking at even MORE than a month with no income? Did you ever get through to anyone on the phone? I'm starting to panic a little.
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Liam Fitzgerald
Unfortunately, what you're experiencing is standard procedure for PA UC. When transitioning between benefit years, they have to exhaust the previous claim completely before starting a new one. The waiting week is mandatory for new claims per Pennsylvania law (43 P.S. § 801). This isn't something a representative can waive, even if you could reach one. Best advice: file for food assistance through SNAP to help during this gap, and check with local community action agencies for emergency rent/utility assistance.
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Amara Nnamani
•this is why the system is broken!! they know exactly what theyre doing making us wait n suffer. my cousin went thru this last summer and ended up taking out one of those payday loans just to keep lights on. system is rigged i tell u!!!!
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Jamal Wilson
•Thanks for explaining, though it doesn't make it any less painful. I'll look into SNAP right away. Do you know if applying for that would interfere with my UC claim in any way?
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Giovanni Mancini
Dont worry about the snapp aPplication it's separate from unemployment. I get both right now and theres no problem. The waiting week is stupid tho I agree
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Jamal Wilson
•Thanks. I'll definitely apply for SNAP then.
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NebulaNinja
I had this EXACT same situation happen to me last month - leftover balance preventing new claim start. After days of busy signals trying to reach PA UC, I found claimyr.com which got me connected to a UC agent in about 20 minutes. They have a video showing how it works here: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 The agent couldn't waive the waiting week (it's state law), but they did help me understand exactly when to expect my first payment on the new claim and made notes in my file about my financial hardship. At least I got clarity instead of stress-guessing when money would arrive.
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Fatima Al-Suwaidi
•Did they charge you for that service? I've heard about these callback things but wasn't sure if they were legit or not.
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NebulaNinja
•Yes, there is a fee, but considering I'd spent hours hitting redial and getting nowhere, it was worth it to finally talk to someone. They don't guarantee they can fix your problem, just that you'll get through to an agent.
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Jamal Wilson
•I might try this tomorrow. At least talking to a real person would give me peace of mind about when exactly I can expect the first payment from my new claim. The website doesn't tell you anything helpful.
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Dylan Mitchell
The benefit year transition problem has been a nightmare for YEARS and PA UC knows about it but refuses to fix it!! Why can't they just automatically roll people into their new benefit year if they qualify? Or at least waive the waiting week for people who are transitioning? It's like they deliberately create these gaps to save money by starving us for a month. The whole system needs to be overhauled, but who's listening? Nobody at UC cares if we can't pay rent or buy groceries during their mandatory waiting periods.
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Amara Nnamani
•preach!! 👏👏 they do it on purpose. my brother works for the state (not UC) and he says they design these systems to be complicated on purpose to discourage people
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Liam Fitzgerald
To give you a more specific timeline: once your waiting week is certified, your first payable week would typically be processed the following week. So if you've already served your waiting week, you should see payment within 7-10 days after certifying your first payable week (assuming no issues with your claim). Make sure you're completing your work search activities (applying to at least 2 jobs and doing 1 work search activity each week) and documenting them to avoid any delays.
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Jamal Wilson
•This is super helpful, thank you! I've been doing my work search activities and keeping careful records. Just trying to figure out how to make it through until that first payment hits.
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Giovanni Mancini
When my benefit year ended i also had a few weeks with no money. I ended up going to a food bank and it really helped. Google ones in ur area they usually don't ask many questions
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Jamal Wilson
•That's a good idea, thank you. I've never used a food bank before but I'm definitely in a position where I need to now.
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Mei Lin
Just a tip - when your new payments do start, remember they might be a different amount than your old claim. My new benefit year amount dropped by almost $65/week because I had worked less in the base year. The calculator on the PA UC site was pretty accurate though if you want to estimate it.
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Jamal Wilson
•Oh I hadn't even thought about that. I'll check the calculator. Thanks for the heads up!
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Liam Fitzgerald
One last thing - if your financial situation becomes dire during this gap, contact 211 (just dial 211 on your phone). They can connect you with emergency assistance programs in your area. Many counties have emergency rental assistance, utility payment help, and other crisis services specifically for situations like this. Don't wait until you're facing eviction or utility shutoff to reach out for help.
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Jamal Wilson
•Thank you so much for this information. I've never heard of 211 before, but I'll definitely call them. This whole experience has been humbling to say the least.
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