PA UC claim showing missing weeks after refiling - only new weeks visible in benefits summary

this happened 2 me too! filed in December after seasonal layoff & my first 3 weeks just disappeared from the system. never got paid for them. PA UC website is such garbage

When your husband refiled, was it a new benefit year or was he reopening a claim within the same benefit year? There's a big difference. If it's a new benefit year, there's a "waiting week" for the first eligible week where you don't get paid. But that wouldn't explain both weeks missing from the summary screen. Also, check if his new financial determination has been processed - sometimes the system won't display weeks until that's complete.

SAME EXACT THING just happened to my wife!!!! Her first 3 weeks after refiling just vanished from the system. We called and called and called for 2 weeks straight and couldnt get through to anyone. So frustrating! Did your husband answer all the work search questions correctly? Sometimes if you make a mistake they just delete the weeks instead of letting you fix it which is RIDICULOUS

call them. NOW. dont wait. had similar issue last winter. weeks can sometimes get "stuck" in the system when u refile. they might be there but not showing on summary page. but u gotta call fast b4 they get purged

This is actually a known issue with the PA UC system when transitioning between claims. Those weeks aren't lost, but they are in a sort of "limbo" status that doesn't display on the regular benefits summary page. Here's what's happening: 1. When you file a new claim, any weeks claimed during the financial determination review period get placed in a separate queue 2. These weeks need manual processing by an examiner once the financial determination is complete 3. They won't show on the regular summary page until processed You DO need to reach a live person to resolve this. Unfortunately, calling the regular UC number can take days or weeks to get through. Your husband should continue filing for current weeks while trying to resolve this issue.

After dealing with the PA UC phones for 3 weeks straight and never getting through, I finally used Claimyr (claimyr.com) to reach an agent about my missing weeks issue. They got me connected to a UC rep in about 20 minutes instead of calling for weeks. They have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 The agent was able to see my missing weeks in their system and manually release them. Apparently it's a common glitch with the benefits portal not displaying weeks that are pending review when you refile.

i would just keep claiming weeks and wait it will probly fix itself thats what happened with my brothers claim the system is just slow sometimes

UPDATE: Finally got through to someone at UC! The agent confirmed what @helpfulUCexpert said - those weeks were stuck in a review status because of the transition between claim years. They weren't showing on my summary page because they were flagged for manual review. The agent was able to see them in their system and has now pushed them through for payment! For anyone with a similar issue - don't assume the weeks are gone just because they don't show up on your summary page. They might be in the system but not visible to you. And definitely keep trying to reach someone because these weeks won't process automatically.