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PA UC determination reversal? Won appeal but same disqualification message reappeared on dashboard

I'm totally confused and starting to panic about my unemployment situation. Back in January 2025, I got this determination letter saying I was never qualified for regular UC benefits (not PUA - that ended years ago). I filed an appeal right away in February and actually WON the appeal after a hearing. The referee agreed I was eligible and I thought everything was settled. But today I logged into my dashboard and there's a new message saying the EXACT SAME THING as the January determination - that I'm not qualified for benefits! It's like my appeal never happened. I've been receiving payments since winning the appeal, so what's going on? Is this some kind of system glitch? Will I have to appeal the same issue again? Are they going to make me repay everything I've received since February? I tried calling the UC service center but of course got the busy signal for 2 hours straight. Has anyone dealt with this weird duplicate determination situation before?

glad it worked out for u! i swear the PA UC system just randomly throws old messages at us to see if we'll panic lol

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EXACTLY! They hope we'll just give up from confusion. The whole system is designed to make claiming benefits as frustrating as possible. I've been dealing with their broken website for THREE BENEFIT YEARS now and it never improves!!!

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So glad you were able to figure this out! This is exactly why I always tell people to screenshot EVERYTHING with PA UC - their system glitches are notorious for causing panic attacks over old determinations that randomly resurface. For anyone else who might face this issue: always check the actual date stamps on messages, not just when they appear in your dashboard. The PA system has a habit of "refreshing" old notices during maintenance cycles, making them appear new when they're not. Emma, definitely keep that Statement of Benefits PDF saved locally and maybe print a copy too. PA UC has a tendency to make documents mysteriously disappear from dashboards during "system updates." You've got solid proof now that your appeal decision is still valid and active.

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Can I collect PA UC while recovering from injury with reduced hours? (No STD coverage)

I got hurt (not at work) about a month ago and my doctor has me on limited hours - only allowed to work 15 hours/week for next 6 weeks. My normal schedule is 40 hours. My employer doesn't offer any short-term disability benefits, and I'm really struggling with the reduced income. I filed for partial unemployment 4 weeks ago thinking I could get some help, but all my claims are still stuck in 'review' status. Nothing is happening! I've called the PA UC number like 30+ times but can't get through to anyone. Finally got desperate and scheduled a meeting with my State Rep's office for tomorrow (virtual meeting). Has anyone been in this situation before? Can you actually collect unemployment for reduced hours due to a non-work injury? Will meeting with the State Rep actually help speed things up? My bills are piling up fast...

This is incredibly helpful! I had no idea how they calculated partial benefits. I'll definitely update after my meeting tomorrow. Fingers crossed that they can help move my claim along.

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Good luck with your State Rep meeting tomorrow! I went through something similar when I had surgery last year and was on restricted hours. A few tips that helped me: 1. Bring copies of everything - your claim number, medical restrictions letter, pay stubs showing the hour reduction, and any correspondence from UC 2. Ask specifically for a case worker assignment or priority review - sometimes claims get stuck because they're not assigned to anyone 3. Get a reference number or case ID from the Rep's office so you can follow up My Rep's office actually called UC while I was in the meeting and got my claim escalated to a supervisor. It still took about a week to process after that, but at least things started moving. The key is having documentation that shows you're available for the limited work your doctor cleared you for. Also, once you do get approved, keep detailed records of your weekly earnings and certifications. The system can be glitchy with partial claims and you want to be able to prove everything if issues come up later. Hope it works out for you!

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PA UC appeal marked valid but no hearing date scheduled after 2+ weeks - what's going on?

So confused about my unemployment appeal right now. It got marked as 'valid' on August 15th and the status says 'waiting for a decision to be written' and that 'information from my hearing is being considered.' But here's the weird part - I haven't even HAD a hearing yet! No notification, no letter, nothing. It's been 17 days since my appeal was marked valid and I'm completely in the dark about when my hearing will be scheduled. Is the system messed up or am I missing something? Has anyone else seen this status before actually having their hearing? I'm getting really anxious since my rent is due soon and I need to know if/when I'll get benefits.

Update: I finally got through to someone at UC this morning (took almost 2 hours of redials). The rep confirmed there IS a system error - my appeal is actually still in the queue waiting for a hearing to be scheduled. She said the current wait time for hearings is 7-9 weeks from when the appeal is marked valid. She's going to correct the status in the system so it doesn't show the wrong information. Thanks everyone for your help and advice!

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So glad you got through and got clarity! Make sure to write down the name of the rep you spoke with and the date/time of the call. And remember to keep filing those weekly claims!

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Great news on getting that sorted out! 7-9 weeks is still a really long wait but at least now you know what to expect. For anyone else dealing with similar system errors - this is exactly why it's so important to actually speak with a rep rather than just trusting what the online portal shows. The PA UC website has been notorious for displaying incorrect statuses, especially for appeals. Keep us posted on how your hearing goes when it finally gets scheduled!

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How long after PA UC weekly certification should transaction number appear on dashboard?

I just filed my weekly certification for PA unemployment yesterday morning, but I still don't see any transaction number on my dashboard. Normally when everything's good, the transaction number shows up pretty quickly, right? This is my third week claiming benefits, and I'm trying to figure out if this is normal or if something's wrong. My first two weeks, I think I remember seeing the transaction number by the next day, but now I'm second-guessing myself. If there aren't any issues with my claim, how long should I expect to wait before the transaction number appears? Getting a bit anxious since rent is due next week. Thanks!

Anyone know if its better to file on Sunday vs Monday? Seems like when I file Sunday night the transaction number shows up faster than when I wait til Monday morning. Just wondering if anyone else noticed this pattern.

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YES! I've definitely noticed this too! Sunday night filing seems to process faster. I think it's because fewer people are on the system then compared to Monday morning when EVERYONE is trying to certify at once. The system gets overloaded on Monday mornings.

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I've been filing Sunday mornings so far. Maybe I'll stick with that timing since it worked well the first two weeks. Thanks for the tip!

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UPDATE: Transaction number just appeared this morning! So it took about 48 hours from when I certified. Thanks everyone for your help and reassurance. Seems like the timing just varies from week to week.

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Great news! Glad to hear it resolved itself. This is pretty typical timing, especially during busy periods. You'll probably find that the actual deposit will follow the same schedule as your previous payments.

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So relieved for you! I've been following this thread because I'm dealing with the same anxiety about timing. It's really helpful to see the actual timeline play out - 48 hours seems to be the sweet spot. Going to bookmark this thread for future reference when I inevitably panic again next week lol

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PA UC Money Network payment delay - scheduled yesterday but nothing in account yet?

Really starting to worry about my PA UC payment that's not showing up on my Money Network card yet. The UC portal shows yesterday as the payment date (which is normal), but I usually receive it on Tuesday morning like clockwork. It's now Wednesday afternoon and nothing's hit my account. No emails, no notifications, nothing in my inbox on the portal. Anyone else experiencing delays with their payments this week? I've got rent due Friday and I'm starting to panic a bit. Is this happening to anyone else or should I be contacting them about a potential issue with my account?

Just wanted to update - my payment finally went through this morning. Seems like it was just the holiday delay. Everyone else get theirs?

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Yep, got mine yesterday afternoon finally! And I took everyone's advice and switched to direct deposit for future payments to avoid these kinds of delays. Thanks everyone for the help and reassurance!

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I'm so glad I found this thread! I was starting to freak out because my payment didn't come through yesterday like usual either. Reading everyone's experiences with the Presidents Day delay makes me feel so much better. I had no idea federal holidays could mess with the timing like that. Going to download that Money Network app right now so I get notifications, and definitely looking into switching to direct deposit after this. Thanks everyone for sharing your experiences - it really helps to know you're not alone when these delays happen!

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