Pennsylvania Unemployment

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This thread is so helpful! I'm in a similar situation - got laid off in February and received $18,000 in severance. PA UC put a hold on my claim for "severance review" but based on what you all are saying, my amount should be well under the $29,450 threshold too. I've been calling for weeks trying to get through to someone who actually knows the rules. Did anyone else have luck with that Claimyr service that was mentioned? I'm getting desperate here - it's been 6 weeks with no payments and my savings are running low.

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@Omar Zaki Yes, definitely try Claimyr if you can t'get through the regular way! Your $18,000 severance is well under the $29,450 threshold so there shouldn t'be any delay at all. I was in the exact same boat - 6 weeks of waiting and getting nowhere with the regular phone lines. It s'frustrating that we have to use a third-party service just to reach our own state agency, but it worked for me and several others here. Make sure you have all your severance paperwork ready when you call so you can prove the exact amount. The claims examiner should be able to remove the hold immediately once they see it s'under the threshold. Hang in there!

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Just wanted to add my experience for anyone else dealing with this issue. I was laid off in December 2024 and received $25,000 in severance pay. PA UC initially put a severance hold on my claim for "review" that lasted 12 weeks! After reading threads like this one, I realized my severance should have been exempt since it was under the threshold. When I finally got through to a claims examiner (took multiple attempts over several days), they admitted there had been a processing error and my severance was incorrectly flagged as deductible. They removed the hold immediately and I received all my back payments within a week. The key is persistence - don't accept vague answers from general customer service reps. Keep pushing to speak with an actual claims examiner who can review your specific case and the severance calculations. Document everything and have your severance letter/stub ready to prove the exact amount. It's incredibly frustrating that so many people are experiencing the same systematic errors, but there is hope if you keep fighting for the correct determination!

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Thank you so much for sharing your experience @Victoria Brown! This is really encouraging to hear. I'm dealing with a similar situation right now - got laid off last month with $20,000 severance and PA UC has had my claim under "severance review" for 5 weeks now. The customer service reps keep giving me the runaround saying "it's being processed" but won't give me any timeline or details about the calculation. Your story gives me hope that this might be another processing error since my amount should definitely be under that $29,450 threshold. Did you have to make multiple calls to finally reach a claims examiner, or did you use a specific strategy? I've been calling the regular UC number but keep getting transferred around. Really appreciate everyone in this thread sharing their experiences - it's clear the system has major issues but at least we can help each other navigate it!

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I had the exact same thing happen to me in January! Got 3 identical redetermination letters over 5 days and was so confused. Called PA UC (took forever to get through) and they confirmed it was just a printing error on their end. The rep told me that if all the letters show the same amounts and you agree with the calculation, you can just ignore them - no response needed. Only time you need to act is if you disagree with their wage/benefit calculation and want to appeal. Keep one copy for your records though, just in case you need it later. Their system really is a mess but at least in this case it's harmless!

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Thanks for sharing your experience! It's really reassuring to hear that calling UC confirmed it was just a printing error. I was getting worried that maybe I was missing something important, but sounds like this is definitely a known issue on their end. Good to know I can just keep one copy and move on. Really appreciate you taking the time to actually call them - saves the rest of us from having to deal with those impossible phone lines!

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This is super common with PA UC right now! I've been helping people with unemployment issues for a while and duplicate redetermination letters are happening constantly due to their system upgrades. You're absolutely right to ignore them if you agree with the benefit amounts - no response is required unless you want to appeal the calculation. The appeal deadline info is just standard legal language they have to include on every letter. Save one copy and toss the rest. Your claim status won't be affected by the duplicate mailings at all. The real issue would be if the letters showed different benefit amounts, but sounds like yours are all identical which means you're good to go!

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I'm in almost the exact same boat - filed in February after getting laid off from my manufacturing job and have been stuck with an "open issue" for over a month now. My employer hasn't responded to the fact-finding questionnaire either. Reading through these comments gives me hope that I can still get approved even without their response. Going to try the advice about calling right at 8am and specifically asking them to make a determination since the employer response period has expired. It's so frustrating being without income for this long when it was clearly a layoff situation through no fault of my own. Thanks everyone for sharing your experiences - it helps to know I'm not alone in dealing with this broken system!

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You're definitely not alone in this! I just went through something similar and it's so stressful when you're waiting for money you're entitled to. Since yours was also a clear layoff situation, you should have a good chance of approval once they actually process it. The key really is being persistent with the calls and using that specific language about the employer response period expiring. Don't let them just say "we're still waiting" - make them take action! Hope you get through soon and get your back payments. Keep us posted on how it goes!

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Just wanted to share an update on my similar situation for anyone following this thread. I was stuck for 6 weeks with an employer who never responded to the fact-finding sheet after I was laid off from my retail job. Finally got through to UC last week using the advice here about calling right at 8am and specifically asking them to make a determination since the employer response period had expired. The agent told me that yes, they are required to make a decision based on the information they have after 15 days, but claims can get "lost in the queue" without follow-up calls. She processed my determination that same day and I was approved! Got my first payment 3 days later with all back pay for the 6 weeks I was waiting. For anyone still dealing with this - don't give up! Keep calling and use that specific language about the response period being expired. The system is definitely broken but you can still get your benefits even if your employer ghosts UC completely.

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Reading through this whole thread as someone who just went through their first benefit year transition - wow, what a learning experience! I made the same mistake of overthinking the timing and almost waited until Sunday to file. Thankfully I stumbled across some advice similar to what everyone's sharing here and filed my new claim the day after my benefit year ended. The whole process was actually much smoother than I expected once I stopped second-guessing myself. One thing I'd add that I haven't seen mentioned - make sure you have all your employer information handy when you file the new claim, especially if you had multiple jobs during your base period. The system asks for a lot of the same info as your original claim, but having it organized ahead of time makes the process much faster. Great thread everyone - this kind of real-world advice is exactly what people need when navigating PA UC!

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Thanks for the tip about having employer information ready! I didn't think about that when I filed earlier today and had to scramble to find some of my previous employer details. Luckily I had saved most of it from when I filed my original claim last year, but it definitely would have been smoother if I had organized everything beforehand. You're so right about the real-world advice being more helpful than the official guidance - I learned more from this thread than from hours of trying to navigate the PA UC website. It's really reassuring to hear that your first benefit year transition went smoothly once you stopped overthinking it. Gives me hope that mine will too!

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This thread has been incredibly helpful! I just went through my first benefit year end last week and was totally panicking about the timing. Like so many others here, I got caught up overthinking when exactly to file and almost made the mistake of waiting too long. Ended up filing my new claim two days after my benefit year ended and everything processed smoothly - got approved in 3 business days and was able to do my first weekly certification this past Sunday. The one thing that caught me off guard was how similar the new application looked to the original one I filed a year ago - had to re-enter basically all the same information about my employment history and reason for unemployment. Definitely wish the PA UC website was clearer about this whole process, but reading everyone's experiences here made me feel so much more confident. Thanks to everyone who shared their stories, especially the warnings about not waiting too long!

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For anyone still following this thread, I wanted to share my timeline since I just went through this process. Got my determination letter on a Wednesday, and the payment showed up on my Money Network card the following Tuesday - so 4 business days total. What really helped was calling the Money Network customer service line (not PA UC) to verify my card was properly set up and there were no blocks on it. They were actually helpful and could see that a deposit was "pending" even before it showed up in my PA UC dashboard. If you're waiting and getting anxious, that might be worth a try since their hold times are way shorter than trying to reach PA UC directly.

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That's a really smart tip about calling Money Network directly! I never would have thought to contact them instead of trying to get through to PA UC. It makes sense that they could see pending deposits on their end before the state system updates. I'm definitely going to remember this if I run into any issues in the future. The fact that their hold times are shorter is a huge bonus too - PA UC phone lines are basically impossible to get through to. Thanks for sharing this workaround!

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This whole thread is super helpful! I'm in week 2 of waiting for my determination letter and getting really anxious about the whole process. Reading everyone's experiences here gives me a much better idea of what to expect once I finally get that letter. The tip about checking the Payment History section separately from the main dashboard is gold - I had no idea there were different places to check for status updates. And calling Money Network directly instead of trying to reach PA UC is brilliant since their phone system is basically useless. Thanks to everyone who shared their timelines and tips! Definitely bookmarking this thread for when I hopefully get my letter soon.

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