Pennsylvania Unemployment

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I'm going through the exact same nightmare right now! Just got laid off two weeks ago and the PA UC system feels like it was designed by someone who actively hates unemployed people. The most frustrating part for me has been the "work search" requirements - they want you to apply to jobs AND do additional activities, but nowhere does it clearly explain what counts as an "activity." I've been panicking that I'm doing it wrong and will get my benefits cut off. Also, can someone explain why they need to know my high school graduation year? And my spouse's social security number even though we file taxes separately? It feels like they're collecting way more personal info than necessary just to make the process more intimidating. Reading everyone's tips here is honestly the most helpful info I've found anywhere. The official PA UC website is useless - it's like they wrote the FAQ section specifically to confuse people more. Thank you all for sharing your experiences!

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I completely understand your frustration! The work search requirements are confusing - for "activities" they accept things like creating/updating your resume, attending virtual job fairs, taking online career assessments, or even calling employers directly to inquire about positions. I keep a simple spreadsheet with dates, what I did, and any confirmation numbers or contact info. The excessive personal information requests are ridiculous - they ask for spouse SSN because they want to cross-reference household income even if you file separately. The high school year helps them verify your identity and work history timeline. It's all part of their "fraud prevention" but feels more like harassment when you're already stressed about being unemployed. Hang in there - the initial setup is the worst part. Once you get past the first few weeks and figure out their system, it does get more manageable. Just document everything and don't let their intimidation tactics discourage you from claiming benefits you've earned!

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Ev Luca

I just went through this exact same frustration a few months ago! The PA UC system is absolutely maddening, especially when you're already stressed about being unemployed. Here's what I wish someone had told me from the start: For the BYB date (Benefit Year Beginning) - this is crucial because it starts your 52-week clock. You MUST file all your weekly claims within this period, even if you find work and stop claiming for a while. If you don't use all your benefits within that year, they're gone. The repetitive questions are indeed designed to catch inconsistencies, but here's the key: answer them exactly the same way every single time. I started keeping a little notepad with my standard answers to avoid accidentally contradicting myself. For work search, keep detailed records: company name, position, date applied, how you applied (online, email, in person), and contact person if available. PA requires 2 job applications plus 1 additional work search activity per week. Activities can include updating your LinkedIn, attending virtual job fairs, or even visiting CareerLink's resource center. One tip that saved me: file your weekly claims on Tuesday or Wednesday mornings instead of Sunday/Monday when everyone else is trying. The system is much more stable then. The whole process is definitely designed to discourage people, but stick with it - you've earned these benefits through your previous work!

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This is exactly the kind of detailed breakdown I needed! Thank you so much for explaining the BYB date timeline - I had no idea you could lose unused benefits if you don't claim them within the 52-week window. That's really important to know. The tip about filing on Tuesday/Wednesday mornings is genius - I've been banging my head against the wall trying to file on Sundays when the system keeps crashing. And keeping a notepad with standard answers is such a smart idea to avoid those consistency traps they set. I'm definitely going to start documenting my work search activities better too. It's frustrating that they make the requirements so unclear, but at least now I know what actually counts as an "activity." Really appreciate you taking the time to share what you learned the hard way!

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I'm going through this exact same nightmare right now! Filed my claim in mid-March after being laid off from my construction job, and immediately got hit with the "eligibility review - prior benefits" status. I received PUA in 2020 when construction work dried up during lockdowns, but I've been working steady ever since and paying into the system. What's really frustrating is that they make you feel like a criminal for using a program THE GOVERNMENT created during a national emergency. I've been calling every day for two weeks and can't get through to anyone. My claim just sits there saying "under review" while my bills pile up. Reading through everyone's experiences here is both comforting and terrifying - comforting to know I'm not alone, terrifying to see people waiting 6-7 weeks for resolution. I'm definitely going to try that Claimyr service @Natalie Wang mentioned because this endless phone tree is driving me insane. For anyone else dealing with this - I've been keeping detailed notes of every interaction, uploading any documents I can think of, and most importantly continuing to file my weekly claims even though I'm not getting paid. Sounds like that's crucial for getting backpay later. This whole situation is just wrong - we shouldn't be penalized for following the rules during the worst economic crisis of our lifetimes. Stay strong everyone!

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@Isla Fischer I m'right there with you! Just filed my claim last week after getting laid off from my office job, and sure enough - straight into the prior "benefits review because" I got PUA in 2020 when my hours were cut. It s'so maddening that they re'treating pandemic relief like some kind of red flag! I ve'been reading through all these comments and it s'crazy how many of us are stuck in this same situation. Definitely going to try Claimyr too - the regular phone system is completely useless. And you re'absolutely right about keeping detailed records and filing weekly claims no matter what. What really gets me is how they re'making us jump through hoops for using a program they literally told us to use during the pandemic. It feels like we re'being punished for following their own rules during a crisis. But from what I m'seeing here, people do eventually get through it and get their backpay. Hang in there - we ll'get through this bureaucratic mess together! At least we know we re'not alone in dealing with this insanity.

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Maya Diaz

This is absolutely infuriating and I'm going through the exact same thing! Filed my claim in early March after my hotel job ended due to downsizing, and immediately got flagged for this "PUA comparison review." I received PUA in 2020 when the hotel industry completely shut down - you know, because there was a GLOBAL PANDEMIC and they literally told us to apply for these benefits! Now I'm being treated like some kind of suspect for following government guidance during the worst crisis in decades. I've worked continuously since 2021, paid my taxes, contributed to the UC system, and this is how they treat me when I legitimately need help again? The phone system is a joke - I've called over 200 times in the past 3 weeks and gotten through exactly ZERO times. My claim just sits there saying "under review" while my rent is due and my car payment is overdue. I'm definitely trying that Claimyr service everyone's mentioning because this is driving me to my breaking point. What's really messed up is that they're essentially punishing us for surviving 2020. We didn't choose to have a pandemic, we didn't choose to lose our jobs, and we didn't choose to need government assistance - but we followed the rules and applied for the help that was offered. Now that legitimate help is being used against us like we're criminals. Keep filing those weekly claims everyone, and document everything! We shouldn't have to go through this but at least we're not alone in this nightmare.

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I made a similar mistake a few months back but with a different question - accidentally said I received pension payments when I didn't. The anxiety is real! Just want to echo what others have said about calling ASAP. One tip that helped me get through faster: try calling right at 8am when they open, or around 11:30am-12pm when some people break for lunch and the lines might be slightly less busy. Also, have your Social Security number and confirmation number from your weekly cert ready before you call - it speeds up the process once you do get through. The rep I spoke with said these kinds of simple mistakes are actually pretty common and they can usually fix them in just a few minutes once you're connected. Hang in there!

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Thanks for the timing tips! I'm dealing with a different certification error and have been struggling to get through. The 11:30am-12pm window is something I hadn't thought of - makes total sense that lines might be lighter during lunch. Also good point about having all your info ready beforehand. Nothing worse than finally getting through and then fumbling around for your confirmation number while the rep waits. Did they tell you roughly how long these fixes usually take to show up in the system after they make the correction?

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Just went through this exact same situation last week! I also accidentally clicked "yes" to being absent from work when I meant "no" - it's so easy to make that mistake when you're rushing through the weekly cert. I was freaking out too because I really needed that payment. Here's what worked for me: I called the main PA UC number (1-888-313-7284) first thing Monday morning at exactly 8:00am and got through after about 45 minutes of waiting. The rep was actually really understanding and said it happens all the time. She fixed it right there on the call and told me my payment would only be delayed by 1-2 business days instead of the usual week processing time. The key is calling as early as possible and being ready to explain exactly what happened. Don't panic - they can definitely fix this for you!

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This is so reassuring to hear! I'm new to filing weekly certifications and was worried I'd completely mess up my benefits with one wrong click. The fact that the rep told you it happens all the time makes me feel better about potentially making similar mistakes in the future. Quick question - when you called at 8am, did you get the busy signal at all or did it go straight to the hold queue? I'm trying to figure out the best strategy for when I need to call about issues.

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When I called right at 8am, I got through to the hold queue immediately - no busy signal! I think the trick is calling literally right when they open. I had my phone ready and dialed at exactly 8:00:00am. After that, it was just a matter of waiting on hold for about 45 minutes, but at least I knew I was in line. If you call even 10-15 minutes later, you're more likely to hit the busy signals because everyone else has the same idea. Pro tip: have something to do while you wait on hold because 45 minutes feels like forever when you're stressed about your claim!

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I've been following this thread and wanted to share something that might help - have you looked into gig work as a bridge while you continue your job search? Apps like Instacart, DoorDash, or even TaskRabbit can provide some immediate income that won't interfere with your UC benefits if you stay under the earnings threshold mentioned by @Sofia Peña. Also, many people don't know that PA has a "Short-Time Compensation" program where if you find part-time work with an employer who participates, you can still collect partial benefits. It's worth asking potential part-time employers if they participate in this program. One more thing - check with your local library for free resume review services and computer/internet access for job searching if you need it. Many libraries also host job fairs and career workshops. You're clearly doing everything right, so don't lose hope. Sometimes it just takes that one right opportunity at the right time.

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These are really practical suggestions! I hadn't considered gig work as a bridge option - that actually makes perfect sense for generating some immediate income while staying under the UC earnings threshold. The Short-Time Compensation program sounds interesting too, though I'll need to research which employers participate. And you're right about libraries - I've been doing all my job searching from home but getting out to use their resources and potentially network at workshops could be a good change of pace. Thanks for taking the time to follow this thread and offer help - this community has been incredibly supportive and given me so many actionable ideas I wouldn't have thought of on my own.

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I went through almost the exact same situation about 6 months ago - down to my last 2 weeks of UC benefits and absolutely panicking about rent. Here's what ended up working for me: 1. Applied for SNAP benefits immediately (like @Libby Hassan suggested) - it took about 2 weeks to get approved but having food covered was huge relief 2. Got on a payment plan with my landlord BEFORE missing rent - most are surprisingly understanding if you're proactive 3. Found temp work through three different agencies simultaneously - this was key because it gave me multiple income streams while keeping me under the UC partial benefit threshold The temp work wasn't glamorous (data entry, filing, reception coverage), but it kept me afloat for 3 months until I landed my current permanent position. One of those temp assignments actually led to my permanent job offer. Also, if you haven't already, call 211 from any phone - it's a free service that connects you to local assistance programs you might not know about. They helped me find emergency utility assistance and a local food bank. You're going to get through this. I know it doesn't feel like it right now, but you're being proactive and that's going to make all the difference.

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This is incredibly helpful and reassuring to hear from someone who went through the exact same situation! I'm definitely going to apply for SNAP benefits first thing tomorrow, and you're absolutely right about being proactive with my landlord - that's much better than waiting until I'm already behind. The idea of working with multiple temp agencies simultaneously is smart too - I was thinking about just picking one, but having multiple income streams makes so much sense for maximizing opportunities while staying under that UC threshold. And I had no idea about the 211 service - I'm going to call them this week. Thank you for sharing your experience and for the encouragement. It really helps to know that someone else made it through this exact situation and came out okay on the other side.

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I'm going through this exact same thing right now! Just filed my first two weeks and was so confused when I only got paid for the second week. Reading through all these responses has been super helpful - sounds like the waiting week payment will come later after I've filed consistently for a few weeks. It's frustrating that the PA UC website doesn't make this clearer, but at least now I know what to expect. Thanks everyone for sharing your experiences!

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I'm in the same boat as you! Just started my UC claim process last week and was panicking when I saw conflicting information online about the waiting week. This thread has been a lifesaver - now I understand that the first payment will just be for my second week, and the waiting week payment comes later once I've been filing consistently. It's such a relief to know this is normal and not something I messed up on my application. The PA system really needs to do a better job explaining this process upfront instead of leaving everyone confused and stressed!

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I'm dealing with this exact same confusion right now! Just filed my initial claim last week and was totally panicked when I read different things online about whether the waiting week gets paid or not. This thread has been incredibly helpful - it sounds like the consensus is that you do eventually get paid for the waiting week, but it comes later after you've filed consistently for several weeks. I wish the PA UC system would just put a clear explanation right on the filing page instead of leaving everyone to figure it out through trial and error. Thanks to everyone who shared their experiences - it's really reassuring to know this is normal and I didn't mess something up!

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