i use to work for unemployment in a different state and let me tell u somthing... they HATE monday and tuesday calls. way to many people calling those days. try wednesday afternoon around 2:30-3pm, thats when loads of ppl are getting off work but before end of day rush.

Since you mentioned having an open issue specifically, you should know that some open issues will resolve automatically after a certain time period if there's no employer protest. Usually 21 days. When did your issue first appear? If it's been less than 3 weeks, it might resolve itself soon without you needing to call. Also, double-check that you're calling the right number. The main claims line is 888-313-7284, but if you have a specific issue type there might be a more direct number.

Great to hear you got through and resolved it! I'm dealing with a similar IDme verification nightmare right now - been locked out for 3 days because the facial recognition keeps failing. Super frustrating that they implemented this system without making sure it actually works properly. For anyone else struggling with IDme specifically, I found that using a different device sometimes helps. The facial recognition worked better on my laptop than on my phone. Also make sure you have really good lighting - that seemed to make a difference for me when I finally got through the verification process. Thanks for sharing your experience with the Claimyr service too. Might have to try that if I run into backdating issues once I can actually access my account again.

I'm dealing with the exact same IDme nightmare right now! Filed my claim last week but got stuck in verification hell for 4 days. The facial recognition kept timing out and their customer service was useless. Finally got verified yesterday but now I'm worried about the same backdating issue you had. Reading through all these responses, it sounds like the Message Center approach might be worth trying first before dealing with the phone system. Has anyone had success getting backdating approved through the online message system alone, or did everyone eventually have to call? Also @Zainab Ismail - really hoping your backdating gets processed smoothly! Keep us posted on how it goes. This whole IDme rollout has been such a disaster.

One more thing to consider: When you file your initial UC application, you'll be asked about your separation reason. In your case, select "laid off/terminated" rather than "quit/resigned" since the company is initiating the separation. You'll likely have an interview with a UC examiner who will ask about your medical condition and work capabilities. Be prepared to discuss: 1. The nature of your condition 2. What types of work you might be able to perform 3. Any work restrictions from your doctor 4. Your job search efforts If approved, remember that for weekly claims you must be truthful about being able and available for work AND must complete your work search activities (usually applying to at least two positions per week and completing one work search activity). Document everything carefully.

I'm dealing with a similar situation right now - been on FMLA for 7 months due to a chronic condition and my employer is starting to make noises about my position. Reading through all these responses has been really eye-opening about the "able and available" requirement. One thing I wanted to add is that if you do get approved for UC benefits, make sure you understand Pennsylvania's work search requirements. Even with medical restrictions, you'll still need to apply to jobs and document your search activities. I've been researching remote/work-from-home positions in case my situation goes the same direction as yours. Also, don't forget to ask your HR department about COBRA for health insurance continuation - losing your job means losing your employer health coverage, and with ongoing medical issues, you'll definitely want to keep that going even though it's expensive. Hope things work out for you! This whole system is so confusing when you're already dealing with health problems.

One more important thing: make sure to enter the correct employment type when filing. Since you mentioned this is a regular job (not self-employment or contract work), select "Regular Employment" when prompted. If you worked any partial days, count those hours accurately. Keep documentation of your hours and earnings for at least a year. PA UC sometimes conducts random audits months later, and having records of your final weeks will protect you. Many people forget this step and face problems later. Congratulations again on the new position!

Just want to add - when you're entering your hours, make sure you're counting ONLY the hours you actually worked, not including unpaid lunch breaks. So if you worked 8 hours with a 30-minute unpaid lunch, report 7.5 hours for that day. PA is really strict about this distinction. Also, if your employer pays you biweekly and you haven't received your first paycheck yet, you can calculate your gross earnings by multiplying your hourly rate by total hours worked. The system accepts calculated earnings as long as they're accurate. Good luck with your filing on Sunday!

does anyone know if the 10% they take out is enough? i had it set up from the beginning but im worried its still not going to cover what i owe next year

UPDATE: I followed the advice to go through the Claim Information section and found the checkbox! It was actually under 'Financial Determination' and then 'Payment Options' on my screen (the UI must have changed recently). Just wanted to update in case anyone else is looking for it. Fingers crossed it takes effect with my next payment!