anyone else feel like the whole system is designed to make us give up? 🤔

Have you tried faxing your documents? I know it sounds ancient, but sometimes that gets attention faster than calling or emailing.

anyone else feel like theyre just throwing darts in the dark with this stuff? like how are we supposed to know whats going on if they dont tell us anything smh

Hey OP, have you checked if you're eligible for any other assistance programs while you're waiting for your unemployment to kick back in? Might be worth looking into food banks or rental assistance if you're strapped for cash.

Have you tried reaching out to your local legal aid office? Many offer free assistance with unemployment issues, including identity verification problems. They might be able to connect you with resources or advocate on your behalf.

i feel your pain man. the whole unemployment system is set up to make you fail. took me 9 weeks to get my first payment after getting laid off. almost ended up homeless. claimyr.com was the only thing that finally worked after weeks of trying to call myself.

Here's my comprehensive guide to solving this exact problem (I'm a former unemployment counselor): 1) First, continue certifying weekly even though nothing shows up 2) You need to specifically reach a Tier 2 Claims Examiner - regular agents cannot help with ID.me verification issues 3) When calling, use specific terminology: "I need help resolving a pending identity verification hold that's preventing my payments from processing" 4) If you can't get through on the phone, try using claimyr.com - it's a service that will wait on hold and get you a callback when an agent is available 5) As a last resort, contact your state representative's office - they have special contacts at DOL 6) Once resolved, you'll typically receive all back payments within 2-3 business days The key thing to understand is that after ID.me verification, there's an internal DOL verification that must be manually cleared. This is especially true for claims that involve quitting due to reduced hours, as they require additional review. Hope this helps!

Just wanted to update that I was having this same issue and I finally got it resolved today. What worked was using claimyr.com to get through to a rep (seriously tried calling myself for WEEKS with no luck). The agent confirmed there was a hold after ID.me that needed manual clearance. They fixed it while I was on the phone and I could immediately see all my weeks pending in my account! If you're stuck in this situation definitely check out claimyr - talking to an agent got my $ unlocked so fast.

u in NYC? go IN PERSON to 375 Hudson Street. they have walk-in help and the wait is usually under 2 hours. way better than phone. bring all ur docs and they can usually fix payment issues on the spot.

Have you tried messaging them on Twitter? Sounds weird but I DMed @NYSLabor with my issue and they actually responded and helped fix my claim. Worth a shot if you're desperate.