I quit a job where they were cutting my hours (I only worked 4 hours my last week in April). When I submitted my 2 weeks notice, they immediately said they didn't need me to work it out, so I suddenly had no income. I started filing for unemployment in May and answered no to the question about returning to that workplace (it was super toxic). After filing my first couple of claims, they required me to complete ID.me verification. I finished that process about 3 weeks ago, but nothing has happened since. When I check my payment history, I can only see that first week where I worked 4 hours - none of my full unemployment claims are showing up at all. I called NY unemployment yesterday and the person just said they can see my claims in their system and told me to "keep claiming weekly benefits" but wouldn't explain why nothing is showing up in my account. Has anyone else dealt with this? How long after ID.me verification did your payments start showing up?

So I finally received my unemployment backpay yesterday after waiting since October! But there's a weird issue - I'm missing 4 weeks of payments from late November through mid-December. All the weeks before and after those missing weeks got paid just fine. I've checked my payment history multiple times and those 4 weeks just aren't there at all. It's like they were completely skipped over in the system. I've tried calling the unemployment office every day this week, but I've been stuck on hold for hours and never get through to anyone. The website isn't helping either - when I try to check the status of those weeks, it doesn't even show them as existing. Anyone else deal with something similar or know what I should do? I'm missing about $1,800 and really need that money.

I've been dealing with this ny unemployment nightmare since August 15th. Haven't gotten a single payment yet even though I've been claiming every week like they told me to. Last Thursday I got both a text AND an email saying my claim was approved and I'll be getting paid soon! The email from the New York State Department of Labor literally said "Thank you for your patience. We have determined that your claim can now be paid. If you have not already, you will soon receive a letter in the mail telling you how much you will receive each week. If you provided bank account information, your benefits will be deposited there. If you did not provide bank account information, you will receive a debit card from KeyBank by mail within three weeks." The email also instructed: "It is important that you continue to certify every week to claim your benefits. You can certify for weekly benefits in one of two ways: The easiest way is online. Please go to www.labor.ny.gov/signin and sign into your account. From your 'Account Overview' page, click on the 'Unemployment Services' button, then 'Certify to Claim Your Weekly Benefits Here' and follow the instructions." So this morning I called to check on the status since they owe me 5 payments already. The agent had the nerve to tell me they NEVER sent that email and I'm still "under review"?? I kept asking what exactly was being reviewed and they couldn't give me a straight answer. I literally have the official email from them right in front of me! The header clearly shows "WE ARE YOUR DOL NEW YORK STATE OF OPPORTUNITY Department of Labor" with "Dear New Yorker:" at the top of the message. How can they say one thing in writing then tell me something completely different on the phone? Has anyone else dealt with this kind of confusing mess? I'm getting desperate here. I've been following their instructions to certify every week, I've logged into my account as directed, followed all the steps, and still nothing. Why would they send an official communication saying my claim is approved and then deny it over the phone?

My benefit year is ending on August 2, 2021 and I'm not sure what I'm supposed to do. I started receiving unemployment back in October 2020 after getting laid off from my restaurant job. I'm looking at my unemployment information right now: Name: Andrew Wils Start/Effective Date: 07/27/2020 Benefit Year Ending Date: 08/01/2021 Weekly Benefit Amount: $448.00 Maximum Amount Payable: $18,400.00 Effective Days Remaining: 0 Amount you owe for overpaid benefits: $0.00 Amount you owe for penalties: $137.70 Total amount you owe: $137.70 I'm really confused because even though my payment history was showing I had about 50 effective days remaining, now when I look at my account details it says I have 0 effective days remaining. And my weekly benefit amount is showing as $448.00, not the $296.00 I thought I was getting. I also noticed I have a penalty amount of $137.70 that I have to pay back from when I accidentally reported my hours wrong a few months ago. At least there's no additional overpayment amount showing. Does anyone know if I'm supposed to keep certifying weekly or if I need to file a completely new claim once my BYE date passes? My benefit year ending date is August 1, 2021, which is in just a few days. I've tried calling but can't get through to anyone who can help. The website is super confusing about this. I don't want to mess anything up and end up owing more money or having my benefits stop. Will they automatically roll me over to a new benefit year since I have a zero balance now? Or do I need to reapply completely? I'm worried because I still need this income while I'm trying to find steady work again.

Just discovered ny unemployment deducted money from my last two payments claiming I had "forfeit days" from an overpayment situation. The crazy thing is, I already paid back this exact overpayment in November 2022! I got a notice back then saying I had reported my hours wrong for three weeks in May, and they took the money directly from my bank account. Now they're taking it AGAIN from my current benefits claiming these are forfeit days I still owe. I checked my records and the amount they took matches exactly what I already paid. Called the unemployment office five times this week but can't get through to an actual person. The automated system just tells me about my claim status which I already know. Has anyone dealt with this double-charging situation? I'm missing about $840 that I desperately need for rent this month.