New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Diego Ramirez

Anyone know how to fix missing weeks of ny unemployment payments in the middle of my claim?

So I finally received my unemployment backpay yesterday after waiting since October! But there's a weird issue - I'm missing 4 weeks of payments from late November through mid-December. All the weeks before and after those missing weeks got paid just fine. I've checked my payment history multiple times and those 4 weeks just aren't there at all. It's like they were completely skipped over in the system. I've tried calling the unemployment office every day this week, but I've been stuck on hold for hours and never get through to anyone. The website isn't helping either - when I try to check the status of those weeks, it doesn't even show them as existing. Anyone else deal with something similar or know what I should do? I'm missing about $1,800 and really need that money.

u in NYC? go IN PERSON to 375 Hudson Street. they have walk-in help and the wait is usually under 2 hours. way better than phone. bring all ur docs and they can usually fix payment issues on the spot.

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PixelWarrior

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This office is temporarily closed for renovations until June. They moved services to Brooklyn but it's appointment only now.

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dang really? that sucks, it was so useful 😠 classic ny unemployment to close their most helpful office

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Amara Adebayo

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Have you tried messaging them on Twitter? Sounds weird but I DMed @NYSLabor with my issue and they actually responded and helped fix my claim. Worth a shot if you're desperate.

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Diego Ramirez

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I don't have Twitter but maybe I'll create an account just for this. Getting pretty desperate at this point!

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Liam O'Sullivan

NY Unemployment Email Approved My Claim but Agent Denies It - 5 Weeks No Payment Despite Official DOL Approval Letter

I've been dealing with this ny unemployment nightmare since August 15th. Haven't gotten a single payment yet even though I've been claiming every week like they told me to. Last Thursday I got both a text AND an email saying my claim was approved and I'll be getting paid soon! The email from the New York State Department of Labor literally said "Thank you for your patience. We have determined that your claim can now be paid. If you have not already, you will soon receive a letter in the mail telling you how much you will receive each week. If you provided bank account information, your benefits will be deposited there. If you did not provide bank account information, you will receive a debit card from KeyBank by mail within three weeks." The email also instructed: "It is important that you continue to certify every week to claim your benefits. You can certify for weekly benefits in one of two ways: The easiest way is online. Please go to www.labor.ny.gov/signin and sign into your account. From your 'Account Overview' page, click on the 'Unemployment Services' button, then 'Certify to Claim Your Weekly Benefits Here' and follow the instructions." So this morning I called to check on the status since they owe me 5 payments already. The agent had the nerve to tell me they NEVER sent that email and I'm still "under review"?? I kept asking what exactly was being reviewed and they couldn't give me a straight answer. I literally have the official email from them right in front of me! The header clearly shows "WE ARE YOUR DOL NEW YORK STATE OF OPPORTUNITY Department of Labor" with "Dear New Yorker:" at the top of the message. How can they say one thing in writing then tell me something completely different on the phone? Has anyone else dealt with this kind of confusing mess? I'm getting desperate here. I've been following their instructions to certify every week, I've logged into my account as directed, followed all the steps, and still nothing. Why would they send an official communication saying my claim is approved and then deny it over the phone?

Freya Larsen

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I couldn't get anywhere with regular calls, but I used claimyr.com to actually get through to someone who could help. My claim was stuck in the exact same way - approved but not paying out. Turns out there was a secondary review that needed to be cleared. Worth checking out if you're desperate.

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Omar Hassan

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did you have to provide any personal info to that site? seems sketchy

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Freya Larsen

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No personal info needed! It just calls the unemployment line for you and connects you when an agent picks up. Saved me from hours on hold and the agent I got actually fixed my issue.

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Chloe Taylor

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omg stop calling and just TAG THEM ON TWITTER!! seriously the social media team actually gets stuff done. Idk why but it worked for me when nothing else did.

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ShadowHunter

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This is actually facts. Public complaints scare them lol

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Malik Jenkins

NY Unemployment claim ends 8/1/2021 - Need to file new claim or recertify? $137.70 penalty on my account

My benefit year is ending on August 2, 2021 and I'm not sure what I'm supposed to do. I started receiving unemployment back in October 2020 after getting laid off from my restaurant job. I'm looking at my unemployment information right now: Name: Andrew Wils Start/Effective Date: 07/27/2020 Benefit Year Ending Date: 08/01/2021 Weekly Benefit Amount: $448.00 Maximum Amount Payable: $18,400.00 Effective Days Remaining: 0 Amount you owe for overpaid benefits: $0.00 Amount you owe for penalties: $137.70 Total amount you owe: $137.70 I'm really confused because even though my payment history was showing I had about 50 effective days remaining, now when I look at my account details it says I have 0 effective days remaining. And my weekly benefit amount is showing as $448.00, not the $296.00 I thought I was getting. I also noticed I have a penalty amount of $137.70 that I have to pay back from when I accidentally reported my hours wrong a few months ago. At least there's no additional overpayment amount showing. Does anyone know if I'm supposed to keep certifying weekly or if I need to file a completely new claim once my BYE date passes? My benefit year ending date is August 1, 2021, which is in just a few days. I've tried calling but can't get through to anyone who can help. The website is super confusing about this. I don't want to mess anything up and end up owing more money or having my benefits stop. Will they automatically roll me over to a new benefit year since I have a zero balance now? Or do I need to reapply completely? I'm worried because I still need this income while I'm trying to find steady work again.

Zoe Papadakis

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Does anyone know if there's a way to check how many effective days you have left without waiting for the mail? The website isnt showing me any of that info 🤔

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ThunderBolt7

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Go to payment history, then look at the most recent payment. It should show days remaining.

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Zoe Papadakis

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Thanks I'll try that!

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Jamal Edwards

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Just be glad ur BYE date is only in September. Mine was in May and I've been stuck in pending purgatory since then. Can't reach anyone, website gives me errors, and I'm about to be evicted. NY unemployment is a disaster.

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Jamal Edwards

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Yeah I've tried everything. My state senator's office is "looking into it" but it's been 3 weeks of "looking" with no results.

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Eduardo Silva

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Honestly try claimyr.com - it's the only thing that worked for me after months of trying. Being able to actually talk to someone changed everything.

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Zainab Mahmoud

NY unemployment took money for "forfeit days" that I already paid back last year!

Just discovered ny unemployment deducted money from my last two payments claiming I had "forfeit days" from an overpayment situation. The crazy thing is, I already paid back this exact overpayment in November 2022! I got a notice back then saying I had reported my hours wrong for three weeks in May, and they took the money directly from my bank account. Now they're taking it AGAIN from my current benefits claiming these are forfeit days I still owe. I checked my records and the amount they took matches exactly what I already paid. Called the unemployment office five times this week but can't get through to an actual person. The automated system just tells me about my claim status which I already know. Has anyone dealt with this double-charging situation? I'm missing about $840 that I desperately need for rent this month.

Is it possible you have a different overpayment? Sometimes people get confused because they had more than one issue. Double check all your DOL correspondence to make sure this isn't a separate overpayment.

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I thought about that but the dates match exactly. It's the same 3 weeks from May that they're claiming I have forfeit days for. And the amount is identical to what they already took.

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Then yeah, sounds like a system error on their part. Their computers are from like 1985 so I'm not surprised. Keep us updated if you get it resolved!

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i faxed them my documents (yes FAXED because sometimes their online system doesnt work) and they fixed my issue. try sending a fax with all your proof. sounds ancient but sometimes the old ways work better with them

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Jungleboo Soletrain

NY unemployment check mailed out 2 weeks ago still hasn't arrived - anyone else?

I'm seriously frustrated with the mail delivery times for benefit checks. My ny unemployment check was supposedly mailed out on August 5th and here we are on the 19th with still nothing in my mailbox. I've been checking every single day and it's driving me crazy. I called the post office and they said they can't track regular mail. I also have a tax credit check from the IRS that was mailed July 30th that hasn't shown up either. Is anyone else experiencing these delays? My bills are piling up and my landlord is getting impatient. I can't even set up direct deposit because the website keeps giving me an error message whenever I try to update my payment preferences.

Natalie Khan

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After my unemployment check went missing, I spent 2 days calling non-stop trying to reach someone. Busy signal every time. Found claimyr.com and got through in an hour. Talking to an agent got my $ unlocked so fast - turns out my check was sent to my old address even though I updated it months ago.

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Daryl Bright

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yeah right, another 'miracle solution'... what's the catch? 🙄

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Natalie Khan

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no catch, they just wait on hold so you don't have to. literally saved me days of my life. check the reviews

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Sienna Gomez

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OP have you tried going physically to a NYS career center? sometimes they can help you with unemployment issues too and at least you're dealing with a real person

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I didn't know that was an option! Is there a website where I can find the nearest location?

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Sienna Gomez

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yep just google "ny career center near me" - make sure to bring ID and any paperwork you have

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