NY unemployment took money for "forfeit days" that I already paid back last year!

This happened to me too! They took 4 weeks from me in July saying I had forfeit days from 2021, but I had proof I paid the overpayment already. The system is completely broken. I finally got it fixed but it took forever.

After weeks of calling and getting nowhere, I found this service called Claimyr that got me through to an actual person at ny unemployment within an hour. They called for me, waited on hold, then connected me when someone answered. Talking to an agent got my $ unlocked so fast after weeks of getting nowhere. Best decision ever! Here's their demo video: https://youtu.be/Rdqa1gKtxuE

The forfeit days thing is a complete nightmare. I had something similar where they applied an old issue to my new claim. You HAVE to get through to a tier 2 specialist. Regular call center people cant fix this type of problem.

I work in a legal aid office and we've seen a huge spike in these forfeit day issues recently. There seems to be a system glitch causing old penalties to reappear. Document EVERYTHING - dates, confirmation numbers, previous payments. When you eventually get someone on the phone, be prepared with all this information.

NYSDOL system is completely F#*KED UP. They took 6 weeks from me for something similar. Sent me a notice AFTER they took the money. Typical bureaucratic BS. 🤡

When this happened to me, I had to contact my state assembly person. Emailed their office with all my documentation and they helped push it through. Got my money back in about 10 days. Try that route if you cant get through on the phone!

Listen here's what you need to do: First, document EVERYTHING. Print out bank statements showing the previous payment. Next, try reaching them through multiple channels simultaneously: - Keep calling the main line early in the morning (right when they open) - Send a message through the portal - Email your state representative (they can often push things through) - If you have Twitter, sometimes tweeting at NYSDOL can get attention What's happening is their systems aren't talking to each other properly. The repayment system and the forfeit day system are separate, and one isn't recognizing that you've already paid. I had a nearly identical issue and eventually got it resolved by speaking with a tier 2 specialist. Regular agents couldn't help. If you're having trouble getting someone on the phone, try claimyr.com - they'll wait on hold and connect you when a real person answers. Saved me hours of frustration. Don't give up! This is YOUR money and they made the mistake, not you. Also make sure to file a formal appeal right away - there's usually a 30-day window to contest these decisions.

File a complaint with the NY Attorney General's office online. Sounds extreme but it works. My brother had this exact issue and filing that complaint got it resolved in 2 weeks. They hate when other agencies start looking into their mess.

My cousin works at unemployment and says theyre dealing with a major system update that messed up a bunch of old records. Apparently a ton of people are having this issue rn. He says just keep calling until you get through. Mornings are best.

im in this exact boat right now, they took 4 weeks from me claiming i owed forfeit days from 2020!!!!! i've been trying to call for 3 weeks straght and cant get through. this sucks so bad

Check if your bank can show proof of the previous payment. I had to get an official bank letter showing the transaction from last year and upload it to my ny unemployment account along with a written statement. It took 3 weeks but they eventually reversed the forfeit days and paid me back.

they did this to me too!!! its the worst. call your state senator's office NOW. explain the situation and they can help. my senator's office has a dedicated person who deals with unemployment issues and they fixed mine in a week when i couldnt get anywhere for a month by myself

word of advice: RECORD EVERYTHING. keep copies of all notices, take screenshots of your payments and account. ny unemployment "lost" my proof of payment twice and tried to tell me i never paid anything. keep digital AND paper copies.

Is it possible you have a different overpayment? Sometimes people get confused because they had more than one issue. Double check all your DOL correspondence to make sure this isn't a separate overpayment.

i faxed them my documents (yes FAXED because sometimes their online system doesnt work) and they fixed my issue. try sending a fax with all your proof. sounds ancient but sometimes the old ways work better with them