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I just went through this last week! Had the same problem. Just request the trusted referee video call option. They'll do a video verification where you show your photo ID and answer some questions. I didnt have any of those docs with my full SSN either, but the video call worked fine.
maybe its time we all show up at the unemployment office together lol. power in numbers! whos with me? 😤
Contacted my state senator's office about this last week. Their constituent services person said they're getting FLOODED with these exact complaints. Apparently there's some kind of system-wide issue with the tax refund processing software. They took my info and said they'd escalate it, but warned me there are thousands of people in the same situation. Not very encouraging but at least confirms it's a known issue.
DOCUMENT EVERYTHING!!! Screenshots of your weekly certifications, confirmation numbers, emails - everything! Had to fight for 2 months to get my payments and the only reason I won was because I had proof I'd been certifying all along when they claimed I hadn't.
I'm laughing at all you people saying "just call them" like that's so easy 🤣 I called 87 TIMES last Thursday and never got through. The system is broken beyond belief.
I see ppl talking about those claimyr people. I was skeptical but I used them last week and they actually got me through to unemployment after I tried for DAYS on my own. The hold music was giving me nightmares 🤣 Just sharing cuz I was in your shoes not long ago.
look at the dates carefully. you got a refund in february of $7,458. that's probably your regular tax refund. the july entry means they're still processing your unemployment tax adjustment. two different things.
Santiago Martinez
If you need money urgently while waiting for unemployment to start, look into emergency assistance programs. NY has some decent options. When I was waiting for my first unemployment check, I got help with rent through ERAP. Just google "NY emergency assistance" and you'll find some resources.
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Samantha Johnson
Your timeline sounds normal. I waited 6 weeks total from application to first payment (including the waiting week). My waiting week was released on June 4th and my first actual payment hit my account on June 8th. The system is slow but it does eventually work.
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