Just got approved for unemployment benefits yesterday after a 4 month wait. The website shows they released all my back pay (about $7,800) but there's one big problem - I don't have a KeyBank card and they haven't sent me one yet! I checked the mail obsessively today hoping it would arrive but nothing. I tried calling the number on the website but couldn't get through to anyone after waiting for 2 hours. The website says payments are processed but I literally have no way to access my money. Has anyone dealt with this before? How long does it take to get the card after approval? Is there any way to switch to direct deposit at this point? I'm seriously stressing because I need this money for rent this week.

So my waiting week was finally processed and released on August 17. It shows as 'paid' in my payment history now. Does this mean I should start receiving my regular unemployment payments this week? I was laid off back in June and applied right away, but it took them forever just to process my claim. Been certifying every single week since then but haven't seen a dime yet. This is my first time on unemployment and I'm getting really anxious about when the money will actually hit my account. Has anyone gone through this recently? How long after your waiting week was processed did you start getting regular payments?

Trying to verify my identity for ny unemployment and I'm totally confused about the ID.me process. Got to the second step where they want a document with my full social security number on it. I thought my state ID would be enough but apparently not? I'm looking at the screen right now where it says "Select ONE document from the options below" and then lists all these documents that need to show my full SSN: • U.S. Social Security Card with full SSN • DOD Certificate of Discharge or Release with full SSN • SSA-1099 Form (or 1099-SM, 1099-R-OP1, etc.) with full SSN • Non SSA-1099 Form (or 1099-DIV, 1099-MISC, etc.) with full SSN • W-2 Form (or W-2C, W-2G, etc.) with full SSN • 1098 Form (or 1098-C, etc.) with full SSN • Bank, Loan, or Financial Institution Statement with full SSN (not older than 90 days) • Pay Stub with full SSN I don't have my social security card with me (it's at my parents' house in another state) and I don't keep paper copies of my W-2s. Most of my bank statements don't show my full SSN either. They're only giving me like a week to complete this before my claim gets flagged or something. I can see the "Go Back" and "Save & Exit" buttons at the bottom of the screen, but I really need to get through this verification. It looks like I need to select one of these options and then hit "Continue" to move forward, but I don't have any of these documents readily available with my full SSN on them! Can anyone tell me what worked for them? Is there a way around this or am I just screwed until I can get my parents to mail me my SS card? This whole system is so frustrating. Has anyone been able to use digital copies of these documents or found another solution?

So I was expecting a tax refund from unemployment overpayments back in April, and it's now August and still nothing. The unemployment agent I spoke with in June confirmed I was eligible for around $560 in refunded taxes that were incorrectly withheld during October through December 2022, and said I should see a direct deposit within 4-6 weeks. Obviously that timeline has come and gone. I've called at least 7 times since then, and either can't get through or get disconnected. I've sent 3 messages through their online portal with zero response. I even tried going to a career center in person but they said they can't help with tax refund issues. The money isn't life-changing but I need it to catch up on some bills. Anyone else dealing with this tax refund limbo? Any success stories or advice on how to actually get NY unemployment to release these funds?

So I finally got through the IDME verification process back on Tuesday, and according to the website my payment holds were lifted yesterday. But I'm still not seeing any payments come through. I've been certifying faithfully every single Sunday since September 2021, but the system keeps showing I haven't certified since August 15th, which is totally false! I'm missing almost 3 months of backpay at this point. Has anyone else dealt with this after getting their IDME verified? How long did it take for your payments to actually start coming in after your holds were removed? Did you have to do anything special to get your backpay? The bills are seriously piling up and I'm getting desperate.