NY unemployment payments still missing after IDME verification and holds lifted

Same exact issue. IDME verified me 3 weeks ago, holds were lifted but still no payments. Every time I call they just tell me to 'wait' but my landlord isn't waiting and I'm about to be evicted. This system is absolute garbage.

After struggling with the same problem, I finally found a solution that worked. I used this service called Claimyr (claimyr.com) and they connected me to an actual human at unemployment. Talking to a real agent got my backpay released within 48 hours. It was the only way I could get through after weeks of trying. They even have a video explaining how it works: https://youtu.be/Rdqa1gKtxuE

For me it took exactly 9 days after IDME verification for payments to start flowing. But the backpay was a whole other issue. Had to specifically request it during a call with a rep. They don't automatically process it even when they should!

The certification issue is the biggest red flag here. If the system doesn't recognize your certifications, you won't get paid regardless of IDME status. You NEED to talk to someone on the phone who can manually fix this in their system. I had the exact same problem - the website kept saying I hadn't certified since 2021 even though I had receipts proving I did every week.

Everyone here is suggesting to call but nobody's explaining HOW to actually get through 😂 I spent literally 14 hours last week trying to get a human on the phone without success. It's like they designed the system to be impossible to navigate

When my IDME got verified it took about 5 business days for the $$$ to hit my account. BUT here's the important part - I had to call and specifically request them to release my back pay. Otherwise they only start paying going forward from when the holds were lifted. Stupid system.

Ok let me share what ACTUALLY worked for me after dealing with this EXACT issue for 11 weeks: 1) The certification issue is a known glitch in their system. Even if you've been certifying, their database sometimes doesn't update correctly after an IDME verification. 2) The ONLY way to fix this is to speak with a Tier 2 specialist who can manually review and release your payments. 3) Regular phone reps can't help with this - you need someone with higher access. 4) I wasted weeks trying to call until I found claimyr.com which got me through to an actual specialist. They stayed on hold so I didn't have to. 5) The specialist fixed everything in one call - updated my certifications and released all my backpay. 6) Money was in my account 2 business days later. Don't waste time with emails or regular phone calls - they just tell you to wait which doesn't fix the system error. You need to speak to a specialist who can manually override the certification issue.

Hate to be that person but... have you tried emailing your state representative? After 2 months of getting nowhere, I emailed mine with all my info and they got it fixed within a week.

The NY unemployment system is DESIGNED to be difficult. They make it hard on purpose so people give up trying to get what they're legally entitled to. Don't let them win!

Yo real talk? Try Twitter. I DMed @NYSLabor with my issue and got a response within a day. They can't discuss specifics in public but they gave me a direct number to call and flagged my account. Worth a shot.

I had the exact same issue in October! Verified through IDME but the system wouldn't recognize my previous certifications. Turns out there was an actual FRAUD HOLD that was different from the IDME hold. The agent had to manually remove both holds. After that my backpay came within 3 days.

ok so here's what no one tells you: after IDME verification there's ANOTHER review by DOL staff that can take 2-14 business days depending on your case complexity. This is completely separate from IDME saying you're verified. They don't tell us this tho...

DOCUMENT EVERYTHING!!! Screenshots of your weekly certifications, confirmation numbers, emails - everything! Had to fight for 2 months to get my payments and the only reason I won was because I had proof I'd been certifying all along when they claimed I hadn't.

I'm laughing at all you people saying "just call them" like that's so easy 🤣 I called 87 TIMES last Thursday and never got through. The system is broken beyond belief.