How long after ID.me verification until NY unemployment releases my money?

Sorry to say but u proly need to call them. I did my ID.me in November and waited like 3 weeks thinking it would automatically fix my claim, but nothing happened. Finally decided to call and talk to a rep who had to manually release my payments. Got my money in 2 days after the call.

After struggling with this exact problem, I found this service called Claimyr that saved me SO much time. They waited on hold with unemployment and then called me when an actual person was on the line. I got connected with an agent who fixed my ID verification issue right away. Best thing I ever spent money on - got my $3k in backpay within 3 days after the call! Here's a video about how it works: https://youtu.be/Rdqa1gKtxuE

Same thing happened to me in January. After I verified through ID.me, I had to wait exactly 10 business days before they released my funds. I didnt have to call or anything, it just automatically switched back to paid status. So maybe give it a couple more days? The system is just slow af.

I literaly just went through this hellish process. So after you complete ID.me verification, your status in the ID.me system updates immediately BUT the unemployment system doesnt automatically sync with ID.me. Thats why your still waiting. In my case, I waited 2 weeks and nothing changed so I finally called and the rep manually checked my ID.me status and released my payments that day. Funds hit my account 3 days later. So yes, CALL THEM!!

When this happened to me it took 14 days after ID.me verification for my claim to update automatically. BUT that was during a slower period. I've heard its taking longer now because of all the identity theft cases they're dealing with. Definitely call if its been more than 2 weeks.

Look, I work in IT (not for unemployment but similar government systems). Here's what's happening: ID.me is a third-party verification service that doesn't have an automatic data transfer with NY's unemployment system. Once you complete ID.me, your results go into a queue that DOL staff have to manually review and update in their system. Depending on their backlog, this can take anywhere from 3 days to 3 weeks. If it's been more than 10 business days, definitely call. BUT calling is a nightmare right now with hold times of 3+ hours. I recommend using claimyr.com - they'll wait on hold for you and call when there's an agent ready. It's the only reliable way to actually reach someone without wasting your entire day. Once you get an agent on the phone, specifically ask them to: 1) Confirm your ID.me verification has been received in their system 2) Request they manually release any pending payments 3) Ask them to note your account that identity has been verified They should be able to release your funds immediately and you'll typically see the money in 2-3 business days after that call. Good luck!

Just fyi the ID.me thing is happening to TONS of people right now. There's a massive fraud prevention initiative going on. My neighbor works for DOL and said they're completely overwhelmed with the backlog. Definitely call!

pro tip: call exactly at 7:59am when they open at 8am. That's how I got through after only 20min on hold. If you call later in the day you'll be waitin FOREVER

Almost every1 I know who used ID.me had to call to get their payments released. The system is broken AF. I ended up using claimyr.com cuz I couldn't deal with the hold times, and they got me through to someone who fixed it right away.

You shoild try messaging them on Twitter! Much faster response than calling sometimes. Just DM @NYSLabor with your issue (don't include any personal info in the DM tho).

CALL THEM!!!! Dont wait pls. I waited 4 weeks thinking it would update automatically and it never did. One 2-hour phone call fixed everything and I got paid 3 days later.

After doing ID.me I waited 2 weeks with nothing happening. Finally bit the bullet and used Claimyr to get thru to an agent (was NOT gonna waste hours on hold). The agent told me they needed to manually verify and release the payments. Got $4300 in backpay the next business day!!!

ok I'm shocked no one mentioned this but TRY CALLING THE FRAUD DEPARTMENT DIRECTLY! Regular UI reps sometimes cant help with ID issues, but the fraud dept # is 888-598-2077. Much shorter wait times usually.

Just wanted to say i feel for you dealing with relatives who keep asking about your unemployment. My mom was the same way when i was waiting for benefits last year. So stressful 😫

I swear the ID.me thing is just another hurdle they make us jump through to delay paying benefits. The whole system feels designed to frustrate people into giving up 🤬

I'm going through this exact same situation right now! Did my ID.me verification 6 days ago and still nothing. Reading all these responses, it sounds like calling is definitely the way to go. @Diego Vargas thanks for that fraud department number - I'm definitely trying that first since you said the wait times are shorter. It's so frustrating that they make the system this complicated when people are already stressed about money. Going to try calling tomorrow morning and hopefully get this resolved quickly!

Ugh, I feel your pain! I went through this exact same nightmare last month. Completed my ID.me verification and then sat there for 12 days watching absolutely nothing happen with my payments. The whole time my mom kept asking "did the money come through yet?" like every few hours - I almost lost it! Finally called using that fraud department number someone mentioned (888-598-2077) and got through in about an hour. The rep was actually really helpful and explained that they have to manually review every single ID.me case because of all the fraud issues. She released my payments right there on the call and I had the money in my account 2 business days later. Don't wait any longer - 8 days is definitely long enough. Call that fraud line tomorrow morning and they should be able to fix it immediately. The regular unemployment line is a complete waste of time for ID verification issues. Good luck and hang in there!

I'm dealing with this EXACT same situation right now! Just finished my ID.me verification 5 days ago and still nothing has changed with my payment status. It's so frustrating because like you said, the ID.me portal shows "verified" but the unemployment system acts like nothing happened. Reading through all these responses, it's pretty clear that calling is the only way to actually get this resolved. I had no idea about that fraud department number (888-598-2077) that @Diego Vargas mentioned - definitely going to try that tomorrow since everyone says the wait times are way shorter than the regular line. The whole thing is just so poorly designed. Why don't they at least send an email explaining that manual review is required after ID.me verification? Instead they just leave us hanging for weeks wondering what's going on. And don't even get me started on family members constantly asking about it - my sister asks me every day if "the unemployment came through yet" and it's driving me insane! Thanks for posting this question because all the responses have been super helpful. Definitely calling that fraud line tomorrow morning!

This is so frustrating but you're definitely not alone! I went through this exact same thing back in December - completed my ID.me verification and then waited almost 3 weeks thinking it would automatically update. Spoiler alert: it didn't! Finally called that fraud department number (888-598-2077) that someone mentioned and got through in about 40 minutes. The rep explained that they have a massive backlog of manual reviews they have to do after ID.me verification - apparently it's a security measure because of all the fraud cases. She was able to release my payments immediately and I had the money 2 days later. Don't wait any longer - 8 days is definitely long enough to justify calling. The fraud department line is way better than the regular unemployment number for ID verification issues. And honestly, tell your aunt that you're actively working on it and will update her once it's resolved - having someone ask every day just adds unnecessary stress when you're already dealing with a broken system! The whole process is ridiculous but at least once you get someone on the phone they can usually fix it right away. Good luck!

I literally just went through this exact same nightmare! Completed my ID.me verification 9 days ago and was going crazy waiting for something to happen. After reading all these responses, I called that fraud department number (888-598-2077) this morning and got through in about 35 minutes - way better than the regular line! The rep was super helpful and explained that they have to manually review every ID.me case because of fraud prevention. She released my payments immediately and said I should see the money in 2-3 business days. Definitely don't wait any longer - that fraud line is the way to go for ID verification issues! And I totally feel you on the family situation - my dad was doing the same thing asking me every single day about it. Sometimes I think the stress from constant questions is worse than actually waiting for the money 😅

I went through this EXACT same thing last month and it was so frustrating! Completed my ID.me verification and then sat there for 11 days watching absolutely nothing happen. Like everyone else is saying, you definitely need to call - the systems don't sync automatically which is completely ridiculous. I used that fraud department number (888-598-2077) that @Diego Vargas mentioned and got through in about 50 minutes, which was way better than the regular line. The rep told me they have to manually review every single ID.me case because of all the fraud issues they're dealing with. She was able to release my payments right there on the call and I had the money in my account within 2 business days. Don't wait any longer - 8 days is definitely long enough! And I totally feel you on the aunt situation - my mom was doing the same thing asking me every day and it just added so much extra stress. Sometimes I think the constant questions are worse than actually waiting for the money 😅 That fraud line is definitely your best bet for ID verification issues. The regular unemployment number is basically useless for this type of problem. Good luck and hopefully you get it sorted out quickly!