NY unemployment payments delayed 3 weeks after ID.me verification - when will I get my money?

I went through this exact thing back in January. ID.me verification took about 3.5 weeks before my payments started coming through. The good news is that you WILL get all your backpay for the weeks you've been claiming. The bad news is that NYSDOL doesn't seem to have a consistent timeline for processing these verifications. Keep certifying every week without fail. If you miss even one week, it could further delay everything.

same boat last month!! waited 4 weeks and then suddenly got ALL my money at once. hang in there

The ID.me verification backlog has been a significant issue throughout 2025. The delay is typically 3-4 weeks, though I've seen some cases resolved faster (around 2 weeks) and others taking up to 6 weeks. Here's what you need to know: 1. Continue certifying weekly without fail 2. Your backpay will include all weeks from when you first filed and were eligible 3. Double-check your ID.me account to ensure the verification shows as "completed" not "pending" 4. If you're approaching week 4 with no resolution, you should try to speak with a tier 2 representative Unfortunately, getting through to NYSDOL by phone has become increasingly difficult this year due to staff shortages and high call volumes.

they told me soon too and it was 5 WEEKS!!! the whole system is a joke. I almost got evicted waiting for them to "verify" me even though ive been paying taxes in NY for 11 years!!!! KEEP CALLING THEM!!!

I work with unemployment claims cases, and I can tell you that the ID.me verification delays are unfortunately common right now. The NYSDOL is dealing with an increased verification workload due to new security protocols implemented in early 2025. Some important things to know: 1. Your case is likely in a queue waiting for manual review after the automated ID.me verification was completed 2. The standard processing time is currently 3-4 weeks, but it can occasionally take up to 6 weeks 3. You will receive ALL back payments once verified 4. Calling repeatedly won't necessarily speed up the verification process itself What WILL help is getting through to the right department. The general representatives often can't access the ID verification system directly. You need to speak with someone in the Identity Verification Review department.

I had this same problem last month and was getting desperate after trying to call for days. What finally worked for me was using Claimyr (claimyr.com) - they got me connected to an actual NYSDOL agent in about 20 minutes when I'd been trying for days on my own. The agent was able to see that my ID.me verification was complete but stuck in their system queue. She manually pushed it through and my payments (including all backpay) hit my account two days later. They have a video demo showing how it works: https://youtu.be/Rdqa1gKtxuE Might be worth trying if you're desperate like I was. The peace of mind alone was worth it because at least I knew what was happening with my claim.

this happened to my cousin she got all her money after like a month. the id.me thing is to stop fraud but it just hurts regular people trying to get their benefits. so stupid.

Update: I finally got through to someone at NYSDOL today using that Claimyr service, and the agent confirmed my ID.me verification was complete but sitting in their backlog. She was able to push it through manually! Said I should see all my payments within 48-72 hours. Fingers crossed but feeling relieved to at least know what was happening!

i had a friend who never got her $ after id.me and had to start a whole new claim!! make sure u keep calling!!!

the system is so broken!!! my dads been on unemployment since february and hes had to do the id.me thing THREE times because they keep saying something was wrong but never tell him what!!! its like they dont want to give people their money!!!

For anyone else reading this thread with similar issues, here's a quick checklist that might help with ID.me verification delays: 1. Make sure your ID.me account shows "verification complete" not just submitted 2. Continue certifying every single week without exception 3. Check that your contact information is current in both ID.me and your NYSDOL account 4. If it's been more than 3 weeks, try reaching a claims specialist who can manually check your verification status 5. Look for any messages in your online account or email that might indicate additional information needed Most importantly, document everything - dates you certified, dates you called, names of representatives you spoke with, etc. This information can be crucial if you need to escalate your case.